Mountain Magic - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 12
- Bedrooms: 3
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 2, Queen: 2, Sofa Bed: 2
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Theater Room
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
WONDERFUL!5Would recommend to others? Yes
Thank you for your wonderful review, Kimberly! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.
Last minute there was a problem with the cabin we reserved so had to be moved to Mountain Magic. Totally understand that things happen, but the lack of empathy shown us was disappointing. Would have been nice to have been given options about other available cabins or delaying our trip, along with maybe a free night's stay or a restaurant gift certificate as a gesture of good will. We spent several hours looking at Elk Springs' and other cabin rental companies' websites trying to find the cabin that suited us, and were disappointed that things didn't go as planned. Mountain Magic was fine but were glad to finally get to Secret Garden late in the week. Wish a little more concern and consideration had been extended to us.Would recommend to others? Yes
We appreciate your review, Nick and Leanne. I am truly sorry for the lack of concern you felt during your stay here. This truly saddens us, as customer service is very important to us. I will be sure to make our management team aware. We are delighted that you enjoyed your stay in spite of the changes that had to be made. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts.
We went for a long weekend and had a great time. We were able to check in early, which was great. Everything was clean and in order at the cabin. We all had a wonderful timeWould recommend to others? Yes
Thank you for your wonderful 5 star review, Becky! We are pleased you enjoyed your cabin stay. It would be our pleasure to serve you again in the future. Please keep in mind, as our repeat guest you will enjoy 10% off all future bookings!
Great location!Would recommend to others? Yes
Thank you for your kind review, Mark! We are happy you enjoyed your stay and hope you will visit again soon!
Perfect for our group
This cabin was clean and roomy. Had everything we needed for our group of 10 on our weekend getaway. Easy check in and check out. Amenities were just as described and provided fun for our group. Short drive to Dollywood splash country and gatlinburg area.Would recommend to others? Yes
Thank you for your kind review, Meagan! We are delighted to hear your stay was exceptional. It sounds like you found the perfect cabin! We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.
Elk Springs Resort
Nice cabin- good locationWould recommend to others? Yes
We are pleased you enjoyed your stay at Mountain Magic. We hope you are already planning your next visit. Hurry back, new memories are waiting to be made!
IT WAS GREATWould recommend to others? Yes
Thank you very much for the 5 star review! We are always pleased to hear from another satisfied guest. It is our pleasure to provide you with a wonderful cabin getaway experience and we hope you are already considering a future stay.
Off the beaten path
Very clean and ready for our arrival. Walls very thin so heard everything. Cabin name not labeled well which made it difficult to see in the night while raining. Hot tub jets not working.Would recommend to others? Yes
We appreciate your honest review, Ashley. We truly apologize for the lack of sound barrier. Please bear in mind, these were meant to be vacation homes and not to be lived in, so this is why they were designed this way. We do have 24/7 staff assistance and would have been more than happy to service the hot tub jets for you. Please don't suffer, call us. We love assisting our guests! We hope you will consider staying with during your next visit to Gatlinburg. Thank you for sharing your thoughts.
Great place to stay
I would definitely come back here againWould recommend to others? Yes
Thank you for your 5-Star review, Lynette! We are elated to hear your stay was exceptional. We would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
Awesome stay... we'll be back in the fall!
Literally everything was great. The fireplace wasn't working but outherwise everything was perfect from check-in until check-out!Would recommend to others? Yes
Thank you for sharing your kind feedback with us. Our gas fireplaces are for seasonal operation only and are turned off on or around April 1. Once the weather warms up and guests start using the air conditioning in the cabins, it really doesn't make sense to run the fireplaces at the same time. This helps to keep our utility bills in check and keep the costs associated with renting a cabin competitive with others in the area. We are pleased to see that you are planning a Fall trip here. You won't be disappointed! Oh and be sure to pack the camera. The colors and picturesque views of the Great Smoky Mountains in the Fall are just breathtaking.