Above The Tree Tops (#49) - Pigeon Forge Cabin
- Property type: Cabin
- Sleeps: 4
- Bedrooms: 1
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 1, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Washer Dryer
- Mountain View
- Cable Satellite
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
This place was very hard to find. There were several cob webs in place as well. The tv we could not get to work and second night of calling maintenance and waiting up for over 2 hours, when quoted 45mins before arrival , they never showed up until the next morning. For the money that we spent I did not feel the property was worth the stay. The couch in the family room was very uncomfortable to sit on.Would recommend to others? No
We appreciate your honest feedback, as it helps to ensure we are constantly improving. With the cabin located near the creek and surrounded by trees, the spider webs can literally pop up overnight. We do make every effort to sweep these down at every cabin cleaning and we are sorry that they weren't completely eradicated prior to your stay. Customer satisfaction is very important to us and your concerns regarding the couch and TV have been reported to the proper department to be addressed. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts.
The view and location was great. However, the cabin did need new furniture. We couldn't sit on it due to there was no support. When we sat on it we sank to the floor. The carpet was badly worn and stained. We had to fight numerous millipedes while there. We killed 95 in one night! Overall, we mostly stayed away from the cabin as the lack of good furniture and numerous bug sightings kept us away.Would recommend to others? Yes
We appreciate your honest review, Chris. Thank you very much for bringing these concerns to our attention. I have reported these items to the proper departments to be addressed. It doesn't appear that we received any complaints during your stay with us. Please keep in mind, we do offer 24/7 staff assistance, and we are happy to address any issue that is not up to par. We certainly apologize for any inconvenience you experienced during your stay. We hope that you will allow us another opportunity to show you a true 5-star visit.
We enjoyed our stay in cabin 49 very much, just wish we had more time to enjoy it. Everything was clean and in great shape. If we're ever in the area we will be staying again.Would recommend to others? Yes
Thank you for your fantastic 5-star review, Brian! It is wonderful to hear you had such a great stay at Above the Tree Tops. You certainly chose a great cabin to relax and take in one of the best mountain views in our area. It would be our pleasure to serve you again in the future. We hope you can make plans to visit often.
It was perfect. The cabin was very nice, great location and beautiful views. We wanted just a little getaway for some peace and quite and thatâ€™s exactly what we got. I have no complaints at all. It was a perfect stay. We will be back and we will book the same cabin we enjoyed it so much. Thank you for such a wonderful stay.Would recommend to others? Yes
Thank you for your fantastic 5-star review, Cathy! It is a pleasure to hear that you enjoyed your recent stay at Above the Tree Tops. You certainly chose a great cabin to relax and enjoy the spectacular mountain view. We appreciate your business and look forward to your return stay with us!
We had a wonderful trip and relaxing stay in our rental Above the Tree Tops (#49). The only thing that i may suggest is new bed linens and the a new cook pot set. The bottom fitted sheet kept on coming off the bed and the fry pans are very worn they've been there foe the 3 years that we have visited.Overall our trip was very satisfactory. We will definitely consider coming back again.Would recommend to others? Yes
Thank you for allowing us to be a part of such a special celebration! We are sorry to hear you experienced these issues. We forwarded your feedback to our housekeeping supervisor. We can assure you the frying pans have not been in the cabin for 3 years. The pots and pans in the cabins receive a lot of wear and tear, more so than the usual amount at homes. These are checked and replaced often. The replacements are often the same brand and style as the items removed, so it would be easy to assume they were the same items seen during a previous stay. Please do not hesitate to contact us if you should arrive and find any items that need to be replaced. We provide 24/7 guest assistance and can send any items needed out quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will stay with us again in the future.
Had a great experience by staying at Elk springs resort. The cabin itself seems better than photos form the website. It is clean and quite. I will definitely come back again.Would recommend to others? Yes
Thank you for your wonderful 5 Star review, Zhen! We are happy to hear we exceeded your expectations. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
The Best View Imaginable!!
The cabin was tidy and well provisioned, BUT THAT VIEW IS INCREDIBLE!!We'd previously stayed in Spectacular Views 2 years ago, and loved it, but I honestly liked this view even better. My best tip would be to bring extra dish and laundry detergents for your stay. The only thing these cabins could improve- the bed. It's not very comfortable and we woke up stiff, but nothing a brief soak in the hot tub couldn't relieve. We'll be back!!Would recommend to others? Yes
Thank you for sharing your experience with us, Melissa. It is fantastic to hear that you enjoyed your recent stay at Above the Tree Tops! You certainly chose a great cabin to relax and take in the spectacular mountain views. We appreciate you making us aware of your concern regarding the bed in the cabin. I have reported this to the proper department for review. We look forward to your next visit with us and please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
This is our second time vacationing with Elk Springs Resort and we were not disappointed! The communication during the weeks leading up to our trip was phenomenal. Finding the cabin was easy. Once we arrived, everything was cleaning and fully operational. And the view was breathtaking. Additionally, I was never more then 20 minutes from accommodations Iâ€™m used to at home (grocery, video rental, pharmacy, etc). I would highly suggest this cabin and Elk Spring Resorts to anyone.Would recommend to others? Yes
Thank you for sharing your fantastic 5-star experience, Shaney! We certainly appreciate your loyalty to Elk Springs Resort and we believe you chose a great cabin to relax and enjoy the fantastic mountain views. We take pride in our cabins, and we are delighted to hear that we have once again met up to our high standards. We want nothing more than our guests to feel as though they have a home away from home while visiting our area. It would be our pleasure to serve you again in the future! Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made.
Much more than expected. Beautiful views as well as cabin,very helpful staff, and great location.Would recommend to others? Yes
Thank you for your fantastic 5-star review, Mr. and Mrs. Hearn! We are pleased to hear that we not only met, but exceeded your expectations, and we hope you will make plans to visit Elk Springs again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Beautiful Blue Mountain View
Our 6 children gave us a Christmas/45 year anniversary gift of a stay in this cabin. We hadnâ€™t been on a vacation for a long time, but really needed one. From the moment we walked into the cabin the stress of our everyday lives melted away. The views were beautiful and the amenities so relaxing. Everything we wanted to see was a short drive away and then to return to the luxury of our cabin was joy. We hope to visit again!!Would recommend to others? Yes
Thank you for your fantastic review, Robert. Congratulations on your anniversary! What a great cabin to relax and take in the spectacular mountain views, and what great children. We hope you will make plans to stay with Elk Springs again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!