Fontana - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 6
- Bedrooms: 1
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 1, Sofa Bed: 2
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Hot Tub
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Coziest vacation spot
It was wonderful. Felt like our home away from home!Would recommend to others? Yes
We are happy to hear you had such a great cabin stay! Fontana is certainly a great cabin to relax and create lasting memories together. We hope you will make plans to visit with us again on your next trip to The Great Smoky Mountains!
Perfect spot for family vacation
It was perfect for a family of four will be back next year!Would recommend to others? Yes
It is fantastic to hear that you and your family enjoyed a 5-star experience with us! Customer satisfaction is very important to us, and we strive to make sure every guest has nothing but an amazing vacation! We appreciate your business and look forward to your return stay with us!
We stayed in Fontana over the memorial day weekend. The cabin was beautiful and well maintained. We took advantage of the pool table, hot tub and grill. My only complaint is that the pull out mattresses were uncomfortable and there was not enough paper towels and toilet paper for 5 people for a two night stay. Overall i reccomend this cabin, me and my family had a great time.Would recommend to others? Yes
Thank you for your kind review, Agata. We are pleased that you enjoyed your recent stay at Fontana! You definitely chose a great cabin to relax and take in the beautiful Gatlinburg area. We appreciate your feedback regarding the mattresses. I have reported your concern to the proper department to be evaluated and have the mattress replaced if needed. We apologize if there was any confusion regarding the items provided. In an attempt to avoid confusion, we do send out an email prior to arrival stating that we only provide a starter supply of these specific items. We hope you will make plans to visit Elk Springs again on your next trip to The Great Smoky Mountains. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
We had a nice stay!Would recommend to others? Yes
It is great to hear that you had a wonderful visit, Brian! We hope you will make plans to visit Elk Springs again on your next trip to The Great Smoky Mountains.
CABIN STAY FONTANA
great it was peaceful and quiet will be bCKWould recommend to others? Yes
Thank you for your kind review, Rick. It is wonderful to hear that you enjoyed your recent cabin stay and we look forward to your next visit with us. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
The cabin was very nice. Very clean and well equipped.Would recommend to others? Yes
Thank you for your fantastic review, Randy! We are pleased that you enjoyed your recent cabin stay and hope you will visit again very soon.
The masters bedroom bedsheets had 2 apparent blood stains. I found that disturbingly discusting. Also there was a horrible odor coming from the refrigerator. The upstairs toilet ran the entire time,Even after I tried to wiggle the handle. There weren't any chlorine or bromine tablets in the spa tub. That is a potential disease hazardWould recommend to others? No
Thank you for taking the time to share your experience with us, Sheletha. We are sorry to hear you were disappointed in your stay. We can understand your concern and apologize for any unneeded worry regarding the chemicals in the hot tub. We require our housekeepers to submit time and date stamped photos of the chemicals, as well as the sanitized hot tubs during each cleaning prior to each guest's arrival. The photos have been examined and we can assure you they were added prior to your arrival. We are not sure what the issue may have been regarding the sheets or the refrigerator as we were not notified of either of these things during your stay. We provide 24/7 guest assistance to ensure any need that arises can be handled quickly, if given the chance. We did receive your message regarding the running toilet on your check out voice mail. The technician went out, he did not find it running upon his inspection. Please do not hesitate to contact us during your stay should you find that any areas are not up to par. We care about the quality of your stay and will strive to make sure each visit is exceptional. We sincerely apologize for any inconvenience experienced and hope you were able to enjoy your time spent in our area in light of these issues.
For my boyfriend it was his first time in Gatlinburg an his first time staying in a cabin! Over all we had a blast an yes we will be staying in the Fontanaâ€™s again when we plan our next trip!!! Everything was amazing an the cabin was so beautiful! We really enjoyed our weekend an it was so relaxing!!!Would recommend to others? Yes
Thank you for your wonderful review, Falisha! We are delighted to hear you had an exceptional stay. We enjoyed having you as our guest and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
PURE REST AND RELAXATION
IT WAS WONDERFUL, THE CABIN WAS CLEAN,HOMEY AND HAD ALL THE AMENITIES I ENJOY, FIREPLACE, HOT TUB, JACUZZI TUB AND A FULL KITCHEN. IT WAS PERFECT. THIS VACATION WAS TO CELEBRATE MINE AND MY SPOUSES BIRTHDAYS AND WE ENJOYED GREATLY!!!WOULD RECOMMEND IN TEN FOLD.Would recommend to others? Yes
Thank you for your fantastic review, Brittany! Thank you for allowing us to be a part of such a special celebration. We truly care about the quality of your stay and want you to feel at home during each visit. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, new memories are waiting to be made!
Nice place.Would recommend to others? Yes
Thank you for your kind review, Kenry. We hope you will make plans to visit Elk Springs again very soon!