The Lodge At Thunder Mountain
rate
The Cabin
- Property type: Cabin
- Sleeps: 8
- Bedrooms: 4
- Bathrooms: 5
- Smoking: Non-smoking
- Beds: 4
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 21+
- No Pets Allowed
Description
Amenities
- cable satellite
- child friendly
- dishwasher
- flat screen-tv
- grill
- hot tub
- kitchen
- private pool
- theater room
- wifi
- dvd player
- game room
Location
Availability
Host
Policies
Host Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Traveler Reviews
A Good Cabin
The wi fi is HORRIBLE. Even after an incident where they had to send a tech it was only a few hours until it went out again.
Tech was suppose to come out 1 night and fix it we waited until 1 am and no show no text. The router to reset was in a closet with a code we couldn’t access.
The arcade games volume was WAY too loud some games would literally rattle the cabin. 1 game was out of order and it would have been a nice gesture to be notified of anything that was not as advertised or not working before our arrival
The Good: You are exactly 10 minutes from the main strip so it is pretty peaceful out there, the road is very winding. The overall size of the cabin is very nice. It was clean and welcoming. For a party of 6 and a toddler we all had our own space.
Pool table was great!
Outside fireplace and hot tub was very nice.
For the most part customer service was quick to respond except for the one night where the tech was suppose to come out and never showed.
However, when a tech guy came the next day he was super nice and professional.