Sunset Pointe - Gatlinburg Cabin

The cabin was absolutely stunning! Everything inside was in excellent condition except for the wooden tub. We couldn’t use it due to a recent repair. But everything else was in pristine condition. We utilized everything the cabin had to offer. Watched the Super Bowl in the theater. That was just one of the highlights of our stay. The kitchen was 10 out of ten. We were able to cook with that access door to the porch open, with a nice breeze coming into the kitchen. Relaxed in the living room and down stairs jacuzzi room. Enjoyed the hot tub, pool table and gaming room. Access to the super market, liqueur store was quick and easy. They were less than 3 miles away. Down town Gatlinburg was a quick drive as well. You have to check it out during your stay! Even with out the tub, which the lady wasn’t happy about, I rate it 5 stars. We will be back many more times. Thank you for renting to us!

Beautiful cabin !
Awesome place to spend time with all your Family and Friends!

Everything was wonderful - the amenities, the view, the prompt response from maintenance and property management.

First off let me say we love Elk Springs and there properties, as this was our 3rd booking with them. Sunset Pointe is an amazing Cabin with everything you could ask for and more.

This review is more about lack of consideration from maintenance and customer service. Upon arrival to Cabin there was an awful smell in the Bunk room full bath. I reached out to customer service and they said they’d send maintenance tomorrow as it was late. The smell I identified was a decay like something died in the walls. Maintenance came and said same thing and put an ozone machine in bathroom. It didn’t help at all. The smell continues to get worse throughout our stay and I again reached out to customer service to see if they would help us out with rental in some way, shape or form. They just continue to tell me if it’s under review. I can say most people wouldn’t be happy paying $3k for 4 nights and dealing with half the downstairs smelling like rotting mice. I am very disappointed in this experience, and sure hope they make it up to us. If it was for my son being a trooper and dealing with the smell we would’ve been short a bedroom. Terrible service this trip and sure hope someone makes this right.

Renting a cabin in the Smokies has become an annual tradition for our family and friends for Spring Break. We have rented several over the years and this one is by far the best we've stayed in! The cabin was convenient to both Gatlinburg and Pigeon Forge/Sevierville. It was spacious and VERY CLEAN! The kitchen was the best and well-stocked with items for cooking. The cabin overall, and the items in it, were in good repair. The kids and adults alike enjoyed the recreational amenities and areas at the cabin. Finally, the wifi was reliable - all the adults had to hop online and work a little while we were there and not one of us had any issues with connectivity. Overall, 10/10...we'd stay here again in a heartbeat!

We loved it! Family didn’t leave the property the entire weekend. Very clean and had everything we needed.

Upon arrival we were just in awe of the cabin and how beautiful it was. The beds were comfortable, the rooms were spacious and the bathrooms were spacious too. The game room was everything we were looking for. The hot tub was great for cold weather because it was tucked under the 2nd level porch and surrounded by walls. It was in the perfect place to watch the snowfall but also be warm and cozy. The pool was a little cool even though it was inside but that's only because it was chilly outside I feel. Our second day in the cabin a lady with Elk River Resorts called just to make sure everything went well with check in and to make sure we were happy with the cabin so far. Overall, we would definitely rent this cabin again and recommend it to anyone else.

Beautiful cabin it was very peaceful. We enjoyed our selfs the kids loved everything the pool the games . We will be back