Sunset Pointe
rate
The Cabin
- Property type: Cabin
- Sleeps: 10
- Bedrooms: 3
- Bathrooms: 3.5
- Smoking: Non-smoking
- Beds: 3
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 21+
- No Pets Allowed
Description
Amenities
- cable satellite
- child friendly
- dishwasher
- flat screen-tv
- grill
- hot tub
- kitchen
- private pool
- wifi
- dvd player
- game room
- arcade games
Location
Availability
Host
Policies
Host Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Unit Pet Policy
This host charges a $50 (plus tax) pet fee per animal staying in pet-friendly rental units. The animal type is restricted to dogs and a maximum of three dogs are permitted. In addition, dogs over 50 pounds are not permitted.
The following breeds are not permitted in cabins or anywhere on the property at any time: Pit Bulls & Staffordshire Terriers, Doberman Pinschers, Rottweilers, German Shepherds, Chows, Great Danes, Presa Canarios, Akitas, Alaskan Malamutes, Siberian Huskies, Wolf-hybrids.
Traveler Reviews
Gorgeous!!
Is An Awesome Place!
Awesome place to spend time with all your Family and Friends!
Sunset Pointe Review
Disappointing Beauty
This review is more about lack of consideration from maintenance and customer service. Upon arrival to Cabin there was an awful smell in the Bunk room full bath. I reached out to customer service and they said they’d send maintenance tomorrow as it was late. The smell I identified was a decay like something died in the walls. Maintenance came and said same thing and put an ozone machine in bathroom. It didn’t help at all. The smell continues to get worse throughout our stay and I again reached out to customer service to see if they would help us out with rental in some way, shape or form. They just continue to tell me if it’s under review. I can say most people wouldn’t be happy paying $3k for 4 nights and dealing with half the downstairs smelling like rotting mice. I am very disappointed in this experience, and sure hope they make it up to us. If it was for my son being a trooper and dealing with the smell we would’ve been short a bedroom. Terrible service this trip and sure hope someone makes this right.