Majestic Views - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 12
- Bedrooms: 4
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 1, Queen: 2, Sofa Bed: 1, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Pets Allowed
- Cable Satellite
- Washer Dryer
- Mountain View
- Pet Friendly
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
The majority of services provided by the rental company were excellent. I would not rent the cabin Majestic View again. The cabinâ€™s kitchen is not well equipped with eating utensils or pots for cooking. The cabin is not well lit on the 2nd Level. This is where the kitchen and family room are located. It was evident the floors had not been mopped when we arrived! Socks were a necessity while there!Would recommend to others? No
We certainly appreciate your feedback, Deanne. It helps to ensure we are constantly improving. I have reported your concerns regarding the kitchen and floors throughout the cabin. I can assure you they will be addressed. Please bare in mind, we do offer 24/7 staff assistance and are happy to address anything that is not up to par during your stay. Often times, issues such as these can be addressed promptly. We are very sorry that you experienced any hindrance during your stay and hope that you will consider staying with Elk Springs during your next trip to The Great Smoky Mountains. Thank you for your review.
the cabin is awesome , only thing is that we like privacy , why does every place show pictures like there is no other cabin around ? other than that great place !!!!Would recommend to others? Yes
Thank you for your kind review, Thomas. We appreciate your honest feedback in regards to the privacy and we are glad that this did not hinder your stay. We hope you will make plans to visit us again very soon. We do offer several luxury cabins in lots of different areas. I am sure one of our experienced Sales Representatives will be happy to help you find a cabin that will not only meet, but exceed your expectations. Hurry back, new adventure awaits!
Great Family Stay!
Last year our family had a very disappointing experience with another company we rented a cabin from and so naturally, we were very nervous about the experience we'd have this year. Thankfully, Elk Springs Resort was 1000% better! The cabin was great for our family of 9 and for the most part the amenities were what we needed. The only thing we would have liked different in this property was upstairs to have wood floors. The carpet was in really bad shape - stains from multiple pet accidents - so it didn't feel very clean. Pet friendly properties would be best with hard floor surfaces. The location of the cabin to Pigeon Forge was convenient - didn't take long to get there at all. Loved the wrap around porch on both levels. We would recommend this company again and use them ourselves.Would recommend to others? Yes
Thank you for your kind review, Dawn. We are overjoyed that you had a better experience this year and hope you will make plans to visit us again very soon. Majestic Views is a great cabin for families to relax and create lasting memories together. We certainly appreciate you making us aware of your concerns and I have made our maintenance team aware of your suggestions. We truly value your feedback, as it helps to ensure we are constantly improving. Again, thank you for your feedback and we hope to see you again.
Best Place to stay
We traveled with 2 other families and had a wonderful time in staying and enjoying the nature view. We appreciate the staff on calling and checking the stay with in 12Hrs., if there is anything that need to be done. Definitely considering again to stay in the same resort. The quality inside the cabin was extremely good and made everyone happy.Thanks.Would recommend to others? Yes
We appreciate your wonderful 5 star review, Yaswanth. Customer service is very important to us and we are delighted to have had you as our guests. We hope you will visit again very soon. Please keep in mind, as repeat guest you will enjoy 10% off all future bookings!
Great cabin but may want to be mindful of the stairs
Loved the cabin and all it has to offer! I would just have your guests be careful when using the stairsWould recommend to others? Yes
Thank you for your kind review, Alice. We are truly delighted that you enjoyed your cabin stay. Majestic Views is a great cabin to relax and create lasting memories together. We hope you will join us again during your next trip to Gatlinburg!
We had a great time. The only thing we didn't like was that the basement floor was very dirty and stickyWould recommend to others? Yes
Thank you for your kind review, Lisa. We are delighted that you enjoyed your cabin stay. It is regrettable that the basement floor was not up to par. We appreciate you bringing this to our attention. Please keep in mind, we do offer 24/7 staff assistance and are happy to help you while you are here if you find something that is not up to our standards. We hope you will visit us again in the near future!
Was a little bummed didn't get the property I initially picked because of water issues but was happy with the replacementWould recommend to others? Yes
Thank you for taking the time to share your experience with us, Stephanie. We are sorry you were not able to stay in the original cabin. We try our best to keep you in the property you choose, however, from time to time, issues can arise that would negatively impact your stay. Our goal during these times is to make sure you are comfortable and happy with the alternate cabin. We are happy to hear this was the case. We understand this was an inconvenience and sincerely apologize. We hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
We enjoyed our stay at the cabin. We ventured to Gatlinburg and Piegon Forge. I appreciated the early check in that was available.Would recommend to others? Yes
Thank you for your great 5 star review, Stacey! We are so happy to hear you enjoyed your stay at Majestic Views! It is our pleasure to provide you with a luxury cabin to enjoy time away from the hustle and bustle of everyday life. We hope to become your home away from home while visiting the area. Hurry back, new adventure awaits!
Majestic View Review
We had a wonderful time at Elk Springs. However, we were very disappointed with the cleanliness and upkeep. There was a thick layer of dust on things like the fire extinguishers and pool table, corners of flooring were dirty. Dramatic decrease in level of cleanliness from previous year when we stayed in same cabin. The carpet in the lower level was seriously ripped and a trip hazard. Gas fireplaces were non functioning, we were told gas was turned off for season. But it was chilly at night/morning and we would have liked to have used them. We have stayed at this resort for several years and will probably not return. Cost per night far exceeds quality at this time.Would recommend to others? No
We sincerely apologize for the condition you found this cabin in. The lack of detailed cleaning is unacceptable and I have reassigned this cabin to another housekeeping crew. The carpet is being removed this week and being replaced with something of better quality. We do apologize that the gas fireplaces were turned off. However, the furnaces still work in all of our cabins to help take the chill off. We do value your opinions and appreciate you being repeat guests of ours over the years. Please understand that your complaints do not fall on deaf ears and we do everything within our power to see to it that our guests have nothing but a 5 star stay. We hope you will consider giving us another chance to provide you with an A+ vacation in the future.
My friends and I had a wonderful weekend in this cabin. Had everything that we would need or want. Plenty of room and amazing views!Would recommend to others? Yes
Thank you for your 5-Star review, Cyndal! We are delighted to hear your stay was exceptional. We hope you and your friends will make plans to return soon!