Bear Creek - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 4
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Pets Allowed
- Washer Dryer
- Pet Friendly
- Cable Satellite
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
It was clean and very neat. I loved the quiet and being in the woodsWould recommend to others? Yes
We appreciate your business and your fantastic review, Andrew! It is wonderful to hear that you enjoyed your recent stay at Bear Creek. You certainly chose a great cabin to relax and enjoy the quiet mountain serenity. We hope you will make plans to visit again very soon. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Bear Creek Cabin
This cabin was conveniently located to Gatlinburg and Pigeon Forge. It was isolated enough you felt you were in the wilderness. It was just the right size for myself, my husband, and our Grandson and his dog. It lived up to its name--- one morning a huge bear walked right by! I would definitely stay there again!Would recommend to others? Yes
Thank you for the 5-star review, Jackie! I hope you had your camera handy and got pictures of the bear. It is our pleasure to provide you with a luxury cabin to enjoy time away from the hustle and bustle of everyday life. It sounds like you made the perfect cabin choice for your whole family to enjoy.
Great little cabin!
We were just looking last minute and this cabin appeared in our search. It was big enough for our family and pets. I would highly recommend it to all of my friends and family. Very convenient location.Would recommend to others? Yes
Thank you for your wonderful 5-Star review, Travis! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to Gatlinburg.
great cabin in Gatlinburg
third time staying in Elk Springs cabins, love staying on ski mountain, close to down town. staff is great, we will definitely be back. belt broke on dryer, staff brought out extra towels to use till dryer got fixed, great customer service.Would recommend to others? Yes
Thank you for your kind review, John. We are delighted to hear you enjoyed your stay. We certainly agree! Bear Creek offers the perfect location to be able to easily access downtown. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
This was fabulous. So close to everything, yet quiet & peaceful. The creek in front of the cabin added so much. We will definitely returnWould recommend to others? Yes
We are happy to hear you enjoyed your recent visit, Sharon. We certainly agree, Bear Creek is in a great location and the creek that runs just outside the cabin is so peaceful! You definitely made a great choice. We look forward to your next visit with us, and don't forget to mention that you are a returning customer to receive your 10% discount.
Cozy peaceful location
away from town perfect location and very nice, kitchen had anything you needed and plenty of space for a family of 4. never talked to management tryed calling about fireplace and leaky bath tub but could never get an answer. property was clean but needed a few new item like new bath mats and pillows. over all it was a great stayWould recommend to others? Yes
Thank you for sharing your experience with us, Jessica. We are pleased that you enjoyed your overall experience at Bear Creek. It is regrettable that you could not reach us during your stay, and we sure hope you had the correct number. We document all correspondence and our system is designed in a way that all calls, emails, and texts are replied to in a timely manner. In an attempt to avoid confusion, we do send out an email prior to arrival stating that all fireplaces are seasonal and we turn them off on April 1st. Fireplaces are not turned back on until October 1st each year. I have reported the bathtub issue to our maintenance department to be addressed. We sincerely apologize for any inconvenience you faced during your stay and we appreciate you bringing these items to our attention. We hope you will choose to visit Elk Springs again in the future.
My family and I had a great time at this cabin. It was very peaceful and such a beautiful view. We did see several bears, and they actually met us at the hot tub on the back deck! Would recommend to everyone and we will be staying again!Would recommend to others? Yes
Thank you for sharing your experience with us, Jessica. We hope you had your camera handy and snapped a good photo of the bears! It is delightful to hear you enjoyed your recent visit at Bear Creek and we hope you will make plans to visit often. Please keep in mind, as reepat visitors you will enjoy 10% off all future bookings.
Lived Up to its Name
While getting charcoal to catch before I put some steaks on the grill I had to hold an umbrella with a drizzle of rain. I saw something out of the corner of my eye and turn to my right to see a black bear just 15 feet away checking out the smell. Tempted to take a picture for a spilt second but decided to walk backwards into cabin holding umbrella down to make me look bigger. Glad my wife and daughter got to see it too from window and that I didn't have steaks on already. I was looking around rest of the time grilling!Would recommend to others? Yes
Thank you for sharing your experience with us, Joel. Wow, what an amazing story! We are fortunate to share our area with black bears. It is always a treat to be able to see them in person, at a safe distance of course. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
Great Quiet Little Cabin
Located close to hiking trails, you dont have to go into gatlinburg to get to the mountains.Would recommend to others? Yes
Thank you for your kind review, Ian. We are pleased that you enjoyed your recent visit and hope you will make plans to visit again very soon!
No Relaxation, Very little Compensation
I don't write reviews BUT Our cabin was almost what we expected. However, the A/C was not working. This was the first day it had been turned on of the season. 2 days later it was fixed. BUT meanwhile, we could not use the HOT TUB with them working on the A/C til 10:30pm, Nor the next day we could not relax with service tech from 10-3pm. Nor were we able to use the "romantic fireplace" because the A/C did not work. (BTW bring your own starter log)After the A/C was fixed, I called 4 times asking for a supervisor (N/A) and NO returned phone calls. During the down time, the CS Supervisor assured me that we would be taken care of, but no response. We got 40% off for one night. Very disappointed in how this was handled.Would recommend to others? No
Thank you for your feedback Mr. Spikes. We understand your frustration with the AC being out. We had some unusually warm temperatures in February and these things happen when the AC has been off all Winter. However, we had it fixed in 24 hours for you after finding the correct part for the repair. In the meantime, Customer Service did try to assist you and you started yelling and hung up on them. We also offered to move you to another cabin and you insisted on staying put, even though we had another cabin with air conditioning readily available. We do advise you in several emails prior to your arrival of what starter supplies we provide for your stay. This helps our guests plan on what supplies to purchase, as they are buying their groceries for their cabin stay. We also provided you with compensation. Elk Springs Resort prides itself in customer satisfaction and we did everything possible to help you with your issue.