Mountain Medicine - Sevierville Cabin
The Cabin
- Property type: Cabin
- Sleeps: 12
- Bedrooms: 4
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 2, Queen: 3, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 21+
- No Pets Allowed
Description
Amenities
- Arcade Games
- Babysitter Available
- Cable Satellite
- Carbon Monoxide Detector
- Ceiling Fan
- Central Air
- Child Friendly
- Code Lock
- Coffee Maker
- Convenience
- Dining Area
- Dishes Silverware
- Dishwasher
- Dvd Player
- Emergency Info
- Fire Extinguisher
- Fireplace
- Fitness Room
- Flat Screen Tv
- Game Room
- Granite Counters
- Grocery Delivery Available
- Heated Pool
- Hot Tub
- Ice Maker
- Indoor Pool
- Ironing Board
- Jacuzzi Tub
- Kitchen
- Kitchen Blender
- Kitchen Cookware
- Kitchen Toaster
- Linens Provided
- Massage Available
- Microwave
- Nearby Grocery
- Nearby Medical
- No Pets
- Non Smoking
- Outdoor Entertainment
- Outdoor Fireplace
- Outdoor Furniture
- Oven
- Parking Included
- Patio Balcony
- Pool Table
- Private Deck
- Private Pool
- Refrigerator
- Resort Laundry
- Resort Or Neighborhood
- Resort Pool
- Secluded
- Smoke Detector
- Spacious Seating
- Stove
- Swimming Pool
- Telephone
- Television
- Theater Room
- Towels Linens
- Washer Dryer
- Wifi
Location
Availability
Host
Policies
Host Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Traveler Reviews
Verified Guest
This House Needs Some Medicine
House was nice but we had multiple mechanical issues. AC/heat was not functional for 4 of 6 nights. Mgt co brought space heaters for us to keep warm during the day, but obviously not ideal for running on cold nights. Hot tub kept failing and needed 2 visits to fix and still the breaker kept tripping. Spent a lot of time on the phone with mgt co. They were responsive but in the end only gave me 10% refund - same as what you get as a repeat renter. They need a better system to make sure rentals are 100% functional. Disappointing and won’t be coming back.
Would recommend to others? NoThank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comments have been shared with our management team for immediate attention to ensure such issues are addressed promptly. We value your input and hope to have the opportunity to regain your trust in the future.
Verified Guest
Mountain Medicine
I had a good experience with mountain medicine very clean every was were I can find it i recommend to anyone that goes here
Would recommend to others? YesThank you for the great review, Corey. We want each guest to feel as if they have a home away from home and strive to be the best in the business. It has been a pleasure and we hope to have you back in the future!
Verified Guest
Wonderful Thanksgiving Vacay
Everything was just as described
Would recommend to others? YesThank you for your positive feedback! We are delighted to hear that your Thanksgiving vacation was wonderful at Mountain Medicine. We love to know that Elk Springs has met and exceeded your expectations! We want nothing more than for our guests to feel as though they have a home away from home here in the Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. See you soon!
Verified Guest
Great Friend Getaway
Great getaway as always with Elk Springs Resort. Property was amazing. We had 9 guests and plenty of room for all. Something to do for everyone in the family.
Would recommend to others? YesThank you for your wonderful feedback! We're thrilled to hear that you had another great getaway with Elk Springs Resort and that the property was amazing for your group of 9. It's fantastic to know there was something for everyone in the family to enjoy. We look forward to welcoming you back for more memorable experiences. We always appreciate your insights.
Verified Guest
Relaxation
Wonderful and very easy.
Would recommend to others? YesThank you for your feedback! We are delighted to hear that you found your stay relaxing and enjoyable. We aim to provide a seamless experience, and we are glad we succeeded in making your visit wonderful and easy. We look forward to having you again for another relaxing getaway. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are waiting to be made!
Verified Guest
Wonderful Vacation
The property was close to everything but still felt far enough away. The cabin is very nice and laid out nice. The only thing that could be better was the cleanliness. There were tissues and bottle caps under the bed. Also hair left in the shower drains. The management company was awesome and easy to contact.
Would recommend to others? YesWe are delighted to know you enjoyed the cabin Mountain Medicine. It is regrettable that we are only now hearing of the cleanliness issues. We pride ourselves in having the cleanest cabins in our area. We will certainly be sure to have these items addressed. Thank you for making us aware. We hope you enjoyed your time in our area and hope to see you back soon. Thank you again for sharing your thoughts!
Verified Guest
Fantastic Cabin
The only thing wrong was the dishwasher was leaking but besides of that it was fantastic love and will rent again.
Would recommend to others? YesThank you for sharing your experience with us, Julie! We are happy you enjoyed your stay. We appreciate you sharing your feedback with us, as it helps us to ensure the cabins are kept in top-notch condition. We enjoyed having you as our guest and hope you will consider staying with us again in the future. We encourage guests to book direct and save up to 15% on your booking.
Verified Guest
Internet Failure = Vacation Failure
Our stay was Wednesday through Sunday. We did not have internet or television from the moment of our arrival through Saturday evening.
The internet and TV are essential parts of a group trip particularly with teenagers. We could not use the theater room, play music, communicate, make reservations, or search for things to do in the area. We often had to leave the cabin to figure out our next activity or to just use the phone . In addition, having to coordinate with maintenance and take time away to make multiple phone calls was inconvenient to say the least. It was the last thing we wanted to do on our vacation.
When we called the management company the representative was always nice. But phone calls were never returned. We had to follow up ourselves each time and when we asked to have a manger call us (multiple times) they never did.
We asked to have one night credited off of our account. But was denied. The refund offered was 5% of our bill. We did not feel like that was adequate compensation and asked repeatedly to have a manager return our call. We never received a call and the final email we received simply said this "Yes, we are sorry but management has declined any further refund."
We are incredibly disappointed in the lack of communication as well as the refusal to make things right. We will not be staying in a property managed by Elk Springs Resorts again.
Thank you for sharing your experience with us, Sharon. We are sorry that you were disappointed in this aspect of your stay, but please understand that this was an issue with Comcast that was out of our control. Although we normally do not reimburse for non-working amenities per your reservation agreement, management approved a refund in this case. We apologize that you do not think it was sufficient, but management reviewed your request and declined any further compensation. We hope that despite this you were able to enjoy your time spent in our beautiful area.
Verified Guest
Vacation 2023
Absolutely beautiful
Would recommend to others? YesIt is delightful to know you enjoyed your stay with us. We strive to be the best and want nothing more than for our guest to be looking forward to their next stay. We hope to choose to visit us soon. Remember, as a returning customer you will receive 10% off future stays! Thank you.
Verified Guest
Family Vacation
Mountain medicine was such a fun cabin. Had plenty of things for everyone. It had 2 living areas. We dedicated the basement living area as the kids hang out. The kitchen table fit everyone comfortably. Cabin was very clean.
Would recommend to others? YesWe are delighted that you enjoyed your recent stay at Mountain Medicine, Lindsay! You chose a beautiful cabin that is filled with amenities that are fun for the kids and adults alike! We hope to work with you again for your future vacations in the Great Smoky Mountains. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
