It's All Good - Sevierville Cabin

Enjoy Amazing Views From Your Upgraded 2 Bedroom Cabin
Sevierville, TN, US
4.0 (9 Reviews)
Cabin
Sleeps 8
3 Bedrooms
3 Baths
WiFi
No Pets
You won’t be charged yet.

The Cabin

  • Property type: Cabin
  • Sleeps: 8
  • Bedrooms: 3
  • Bathrooms: 3
  • Smoking: Non-smoking
  • Beds: King: 3, Sofa Bed: 1
  • Check In Time: 3:00 PM
  • Check Out Time: 10:00 AM
  • Min Renter Age: 21+
  • No Pets

Description

Welcome to It's All Good, a Luxury and newly remodeled 3 bedroom cabin with views of the Great Smoky Mountains. Located in Grand View Resort you will enjoy access to a community seasonal pool, amazing mountain views and easy access to the adjoining Wahoo Zip Lines.

Relax on the deck covered deck and enjoy mountain views with your morning coffee. Gather in the great room and enjoy a fire while the kids play a game of pool or use the classic stand up arcade game with over 50 games.

End the evening in your 101 degree hot tub on your covered deck.

Retire to one of the 3 king master suites (1 with jacuzzi tub) and all with flat screen tv, cable and dvd player.

Amenities

  • DVD Player
  • Cable Satellite
  • Air Conditioning
  • Washer Dryer
  • Fireplace
  • Internet Access
  • Dishwasher
  • Fitness Center
  • Nearby Grocery
  • Mountain View
  • Grill
  • Resort Pool
  • Hot Tub
  • Near Dollywood
  • Wifi

Location

Availability

Host
Policies

Host Cancellation Policy

If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.

Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.

SmokyMountains.com Service Fee Cancellation Policy

If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.

Traveler Reviews

9 Reviews
4.0 out of 5
Summary
5
56%
4
34%
3
0%
2
0%
1
12%
Collierville, TN
A green check mark graphic. Verified Guest
4 out of 5
Reviewed October, 2020

Smoky Mountain get away - It's All Good

Overall OK, but room for improvement. We will consider this cabin and Elk River Resorts again as we enjoyed the area. We have provided comments in an outline format walking through the reservation process, first impressions of the cabin and overall satisfaction.Initial online & phone reservation process - very goodPayments were withdrawn against our CC as presented - OKWe did not receive any information email etc. confirming our reservation or providing details until several follow ups and then in pieces, Rental Agreement etc., address finally provided the evening of the 19th, less than 24 hours from check-in. - communications needs to improve.Check-in / -out process - very goodUpon arrival one of the smoke detectors was going off, needed a battery and maintenance came by and fixed within an hour, very good. We could not find any trash bags but the maintenance technician had some in his truck he shared.Generally very clean, cleaning crew missed some popcorn under the coffee table in the living room. They do need to perform maintenance on the gas grill; had a grease fire which we managed without incident, the grill even though was on the middle floor was infested with grease ants, found ant bait under the kitchen sink which resolved the issue at least for our stay. We found some dishes in the cupboards were wet, suspect they just came out of the dishwasher. The microwave door handle was broken, only attached at the top, someone had tried to repair with what appeared to be electrical tape but it did not hold. We also noted that one of the counter height chairs in the dinning area was missing 3 of the 8 support rungs, we did not use this chair.Wish they could include a floor plan in the description, we have some mobility limitations (use a cane), not a major issue but knowing could influence our decision on future cabin selection.We stayed in the downstairs bedroom, near the hot tube, the first evening. Decided to move to t

Would recommend to others? Yes
Host Response (October 13, 2020):

We appreciate you taking the time to review your recent cabin stay, Angela! It is delightful to hear that you and your family had a great stay at It's All Good. I believe the original confirmation includes directions; however, we are glad that you received the address the evening prior. Your feedback helps to ensure we are always improving. I have reported your concerns to the proper departments to be reviewed, and I can assure you these will be taken care of. It would be a pleasure to serve you again in the future. Remember as returning visitors you will enjoy 10% off your next visit. Hurry back, new memories are waiting to be made!

Murfreesboro, TN
A green check mark graphic. Verified Guest
4 out of 5
Reviewed July, 2020

Very cozy!

The cabin was beautifully decorated. The only negative thing I'd have to say is the location of the outdoor got tub is in an inconvenient location. The two downstairs bedrooms are the only access. There isnt an entrance/exit to the lower deck without disturbing someone in a bedroom. Otherwise, everything else was great!

Would recommend to others? Yes
Host Response (July 11, 2020):

Thank you for taking the time to review your recent stay with us, Latara. We are delighted to know you enjoyed your time with us. It is unfortunate you were unhappy with the location of the hot tub. We do keep the hot tubs on the lower level to keep water leaking down on someone if they are below it. We do appreciate your feedback and hope you enjoyed your time in our area. Thank you!

Hayle C.
Baton Rouge, LA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed October, 2020

Great mountain getaway!

It’s All Good was a great cabin for our 3 nights in the mountains. The property was clean and well maintained. Great views and the hot tub on the balcony overlooking the mountains was a huge plus. The property manager responded to texts very quickly and was very responsive. Would love to come here again!

Would recommend to others? Yes
Host Response (October 19, 2020):

Thank you for your wonderful 5-Star review, Hayle! We are delighted to hear you enjoyed your cabin experience. We enjoyed having you as our guest and hope you will stay with us again in the future.

Louisville , KY
A green check mark graphic. Verified Guest
5 out of 5
Reviewed June, 2020

Well worth it

This was definitely a get away! Cabin was very nice and spacious

Would recommend to others? Yes
Host Response (June 16, 2020):

It is delightful that you enjoyed your recent cabin stay! We enjoyed having you and hope you will make plans to stay with Elk Springs again on your next trip to The Great Smoky Mountains.

Tampa, FL
A green check mark graphic. Verified Guest
4 out of 5
Reviewed August, 2020

Over all Ok experience

Property location and view was great. Inside room was not well cleaned. We have dust on the bed frames and other areas. Master bathroom shower door was not able to close properly. Not able to check in at 3 PM and had to wait until 4:30 PM for whatever reason. Sofa-sleeper is not good to sleep, so that we have to adjust in the regular bed.

Would recommend to others? Yes
Host Response (August 04, 2020):

We appreciate you taking the time to review your recent stay. During these unprecedented times, we are taking extra measures for our staff to remain safe. We apologize for the check-in delay and thank you for reporting your concerns so that we can address them. In the future, do not suffer in silence, we offer 24/7 staff assistance, and we are delighted to address your concerns during your stay!

Danatra B.
Antioch, CA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed October, 2020

Girls Weekend

We had a great time at the cabin. The cabin had everything we needed, with a great view. The bed was broken, so I slept on the sofa. Check in was at 3:00 pm but wasn’t ready to after 5:00 pm. It still doesn’t take away from our visit!!

Would recommend to others? Yes
Host Response (October 19, 2020):

Thank you for taking the time to share your experience with us, Danatra. We are sorry to hear you slept on the sofa. Please call us should anything like this happen in the future. We provide 24/7 guest assistance to ensure any need that arises can be resolved quickly. Please don't suffer, call us. We love assisting our guests! We do see that the bed has been repaired. Often times, these are easy fixes and can be easily resolved. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.

Janyel E.
Pooler, GA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed July, 2020

It's all Good

We truley enjoyed the cabin Its all good, it was absolutely beautiful and so peaceful. We were very pleased with Elk spring refunding us our money on the night that was accidentally book by one of your agents, and we are happy that the refund was successful. We are faithful customers and so glad this mishap did not negatively influence our view on your customer service for such a prestigious cabin resort.

Would recommend to others? Yes
Host Response (July 25, 2020):

Thank you for taking the time to review your recent cabin stay! We apologize for the mishap but it was our pleasure to provide you with friendly and professional customer service. We look forward to working with you again soon. Hurry back, new memories are waiting to be made!

Jacelyn C.
Fort Myers, FL
A green check mark graphic. Verified Guest
1 out of 5
Reviewed July, 2020

Its NOT all good

Horrible company all around. First they say check in is at 3pm got a text around 12 stating cabin should be ready at 4. Got to the cabin right at 4 pm after driving 12 hours to get there. Called the company because I didn't get a door code, they said they didnt know when the room would be ready and they would call me back. 30 mins later they call back saying the cabin still needed to be cleaned and they dont know how long it will be. Didnt get to go inside till after 6pm!! Not a good start. (Also when you call the company nobody EVER answers the phone, you have to let it ring for over 5 mins and leave a message and cross your finger someone will call you back). On the second night we realized there were bats living in the cabin, we saw at least 40 that we counted coming out of the roof. Bat poop is all over the balconies. The bedroom on the top floor smelled so bad from the bats, it smelled like cat ****, we couldn't even sleep in the room. The master room downstairs bed frame was broken and the tried to just fix it with wood pieces to hold it up but the bed broke in the middle of the night. They knew the bed was broke and rigged it instead of replacing the frame. Called the company left message, no one called back, called the next day for them to send maintenance out. Next morning they told us we had to leave and they can either cabin hope us for the next 3 nights or we can end our vacation. We chose to book a hotel somewhere else. Most unprofessional company ever!! We had to toss all our groceries we bought and pack up and leave in a moment's notice. Ruined a whole day just packing and trying to find another place to go. They said they would refund me the nights we didnt stay, after a week of waiting still didnt get a credit called them for them to tell me they havent processed it yet. Still waiting on my refund...

Would recommend to others? No
Host Response (August 04, 2020):

We appreciate you reviewing your recent experience with Elk Springs. We apologize for the delay at check-in. It isn't often that we have delayed arrivals; however, our team is doing lots of extra cleaning due to COVID-19. Our team strives to be the best in the business, and in doing so we return all missed calls withing a 15 minutes window. Although our call volume is very high, we have an excellent call back rate. Bats are very common in this area and we do often see them flying about. After further inspection, there were bats to be found nested on the upper level balcony. The wildlife professional inspected, and there are zero entry points into the cabin itself. The bats have since been safely removed and relocated. We appreciate you reporting this to us. It isn't often we are in the cabins in the evening hours, so we need guests like you to make us aware of these items. It appears our management team has refunded two and a half night's for the inconvenience and unknown during your stay. Thank you for sharing your thoughts. For our readers, this issue has now been taken care of and It's All Good is ready to rent!

Gina H.
Gallatin, TN
A green check mark graphic. Verified Guest
5 out of 5
Reviewed May, 2020

The Perfect Family Vacation

The cabin “It’s All Good” was the perfect cabin for my family. The cabin was tastefully decorated, clean and offered lots of activities for the children. The open kitchen, living room and dining room located on level two, allowed us all to gather and enjoy an unobscured view of the smoky mountains. The game room which included a pool table, video arcade, board games chess and puzzles, was on level two, along with the master. Great space for adults and children. The first night we were up until 2am completing a monopoly tournament. Kids rooms were on the first level along with the hot tub. Level 1 is built into the side of a hill. WithTurning off the ac heat, the temperature of the rooms maintained a comfortable 60 degrees, perfect for sleeping and to enjoy the electric fireplaces in each room. We look forward to our next visit!

Would recommend to others? Yes
Host Response (May 13, 2020):

As always, we love to hear of wonderful family experiences with our resort. It sure sounds like you chose the perfect cabin to relax, have fun, and create memorable moments in. We hope to see you again in the future. We encourage guests to book direct and save up to 15% on your next trip. See you soon!