Swimming In Paradise - Sevierville Cabin
- Property type: Cabin
- Sleeps: 12
- Bedrooms: 3
- Bathrooms: 4
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 2, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Washer Dryer
- Cable Satellite
- Theater Room
- Resort Pool
- Hot Tub
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
We have been to this cabin three years in a row and some of the same things are broken. The maintenance guys come out and take a picture then a year later itâ€™s the same components broken. Additionally, maintenance had toCome out two or three additional times to repair things which causes a brak in alone time. Iâ€™m not happy at all and Elks Springs wonâ€™t be seeing me again.Would recommend to others? No
Thank you for taking the time to share your experience with us, Gaius. We are sorry to hear you were disappointed in these aspects of your stay. Your review certainly concerns us, as we do not leave items broken in any cabin for 3 years. We only see where a technician was at the cabin twice during your stay, with the second time being to simply pick up the outside trash. The technician did repair the video game when he came out. A wire had come loose and he reattached it. This issue was fully resolved during his visit. We also see that one of the drawers in the refrigerator was loose. He was not able to repair this during the visit, as it needed to be ordered. We can assure you, it has been ordered and will be installed as soon as it arrives. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
What a Great Getaway
If you are looking for a fantastic cabin for a Smokey Mountain Getaway then look at "Swimming in Paradise" The cabin has everything you need from spacious bedrooms, to a full kitchen, outdoor grill, hot tub, wonderful pool, theatre seating, and much more. Elk Spring is a truly professional company to do business with and they will make sure everything meets your needs.Would recommend to others? Yes
Thank you for your wonderful review, David! We are delighted to hear we exceeded your expectations. You certainly chose the perfect cabin to relax and unwind from the hustle and bustle of everyday life. It truly is a hidden gem! We enjoyed having you as our guest and hope you will visit often. Hurry back, new memories are waiting to be made!
Spring Break 2018
Great vacation and a wonderful cabin. The property was very clean and provided a wonderful atmosphere for our family. We would definitely stay here again! The only down side is that the kitchen gear needs to be replaced. I know it is a rental but the knives could only cut butter (knife sharpener didn't work), can opener was broken, non-stick pans were tired and no longer non-stick. The management staff was wonderful and did a great job of replacing some items but when you need to use a kitchen item to prepare a meal it's hard to wait for someone to bring you a replacement later in the day.Would recommend to others? Yes
We are delighted to hear you enjoyed your stay at Swimming in Paradise, Janet! Thank you for bringing these kitchen items to our attention. Your feedback has been forwarded to our housekeeping supervisor and we can assure you will be addressed. We can understand how this can be an inconvenience and sincerely apologize. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
We would come again!
Very clean, had all the things you could need including cookware! The piol was secure and made me feel safe with the kids. Not much of a viewbut great location!Would recommend to others? Yes
Thank you for allowing us to be a part of your family's vacation, Jacqueline. We are delighted that you enjoyed your stay, and we hope you will make plans to visit again very soon. Please bear in mind, we do have several cabins to choose from and many of them provide a spectacular view of the mountains. Hurry back, new memories are waiting to be made!
Swimming in Paradise
We had a wonderful experience staying with Elk Srings. The cabin was 4 floors of amazing and very clean. Check in was quick and easy. The pool was a great size for our group of 7. Very close to all the attractions and shopping. The only problem we did have was the sheets were clean but the blankets on the bed were gross. We didn't call but we did go to the local Walmart and buy some for our group. Other then that we had an amazing time and are planing to return next spring.Would recommend to others? Yes
Thank you for your kind review, Kimberly. We are delighted that you and your group had such a great cabin stay! Swimming in Paradise is a great cabin for small groups to gather and create lasting memories together. We are very sorry that the linens were not up to our standards, but please don't suffer during your visit, call us. We offer 24/7 staff assistance and would have been happy to replaced these for you. We hope you will visit us again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
Swimming in Paradise
Overall rental experience was good, but the cabin had a few issues that need addressing. The cabin itself is beautiful, as is the pool and movie room. However, cleaning needs to be a priority. The filters, floors and other areas need major attention - along with making sure all light fixtures are working (light bulbs). The movie room projector needs attention with a new bulb as well. There is a considerable amount of trash on the back exterior of the cabin which is an eye sore for the amount of time we spent on the back decks. Overall, the place is very nice, but definitely needs some upgrades for bedding and pillows.Would recommend to others? Yes
Thank you for your feedback, Gannon. We truly value your input as it helps to ensure we are constantly improving. I have reported these concerns to the proper departments and I can assure you they will be addressed. Customer satisfaction is very important to us and we apologize if your recent visit was not up to par. Please bear in mind, we do offer 24/7 staff assistance and we are happy to address any issues that may arise during your stay. We hope you will give us another opportunity to show you a true 5 star visit.
Elk Springs Resort Review
It was a great experience. Pool and jacuzzi were very nice. The pool table was fun. A great place to gather with family and friends for a nice getaway.Would recommend to others? Yes
Thank you for your wonderful feedback, Naomi! We are delighted to hear you enjoyed your stay. We hope you will visit again soon!
My family and I had a great experience and wonderful time here was worth every penny and even worth the long drive thank you for a wonderful experience.Would recommend to others? Yes
Thank you for taking the time to share your experience with us, Rebecca! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you and your family will visit again soon. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
The pull out sofas we're so uncomfortable we had to put the mattresses in the floor the beds were not much better. Other than that the cabin was great we had a good time and enjoyed our time there.Would recommend to others? Yes
Thank you for your honest review, Rick. We appreciate you bringing your concerns to our attention and I can assure you we will have this addressed. We are pleased that you enjoyed your stay otherwise and hope you will make plans to visit us again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
Best cabin for a family!
My family frequents the smoky mountain annually and has done so for the past decade. "Swimming in Paradise" Cabin exceeded our expectations and has become our favorite cabin. Key features I loved but did not see written anywhere prior to arrival were; easy access to cabin during wintery weather, 4 stories, built in audible safety feautures for the pool, and so much more. We will be back!Would recommend to others? Yes
Thank you for your fantastic 5 star review, Andrew! We are pleased that you and your family have found a new favorite cabin. Swimming in Paradise is definitely a great cabin to relax and create lasting memories together. We hope you will visit us again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new adventure awaits!