Ridgetop Theater

This house is great for multiple families or larger groups. 4 bedrooms on all 3 levels give you privacy. Theater room was a big hit. This is an older cabin, but very well kept. Mattresses need to be replaced, especially in the king room in the main floor. Upstairs TVs didn’t work, but main floor and basement were fine. The front porch and back decks were always swarming with bumblebees. Good water heater and pressure in bathrooms.

Nice property with lots of amenities, theater room, game room, hot tub, sauna, indoor and outdoor fireplace. Plenty of beds for a large group. Very clean, with ample towels.
This is a nice home; a few low-cost updates can make it even better. Bed in primary bedroom (1st floor) sags, a mattress pad would do wonders. No hairdryers, while it is noted hairdryers aren't included the low cost to purchase even one for the convenience of not packing it, especially for those flying in. Shower curtain in the primary en-suite bath is cheap. Neon, mushrooms take away from the aesthetic of the house. A good quality shower curtain would go a long way. Mismatched side tables, with a TV tray not what you would expect in a home of this caliber. Low-cost updates would truly make this house a 5-star stay. Property management company, Elk springs was phenomenal.

Let me start by saying we love Elk Springs Resort and have used them for the past 10 bookings or so. With that being said our trip this year left a lot to be desired even though the cabin layout was amazing. The blame falls squarely on whoever they use for cleaning the cabins but it was NASTY.

Refrigerator Ice Maker: Mold, had to have someone come clean it.
Sheets were dirty upon arrival and had to throw them in the wash.
The kitchen table had food smashed into the cracks of the boards so definitely wasn't cleaned right.
Exterior doors barely closed, there was no firewood for the firepit, outdoor lights either didn't work or were so dim it didn't matter.
This was a gift for my wife's 40th birthday and it definitely didn't live up to our expectations. Really disappointed that feels like a wasted trip, which is really not our experience with Elk Springs in years' past.

This rental is in a good location however it needs to be out of service due to needed repairs. The rental has several water leaks throughout the home. The worse one being the main entrance, water is coming through the wall and soaks the entire door frame and floor(rotted). opening and closing the door is almost impossible due to the swelling in the frame and door. Several people in the group could not open or close the door (safety issue). This property has a lot of rot in several areas of the rental, this has been a ongoing issue with the property that has been neglected. All other doors were hard to open and close also. I did call property management, and they sent out extra towels to soak up the water (ASAP) and said someone would call me and possibly moving us to a different rental. I still have not heard from anyone and that was 6 days ago. The access panel to the jetted tub was falling off with nails exposed. The couches need replaced as they are broken down. Upon arrival the rental appeared clean, but I did notice all the dust on furniture and dirt around the floor molding. The rental does have a wet musty smell especially downstairs. This rental is not child/baby/toddler friendly. Sitting outside together is impossible unless you bring you own chair, only 1 to 2 chairs per sitting area. This rental is nothing like the pics and description.

We checked on a Sunday. The day of they told us the movie theater room was out of order and we couldn’t use it because it wouldn’t be fixed until we left. This was one of our biggest reasons for booking. Then we arrive and the dishwasher leaked everywhere so I called maintenance and it was a broke seal so now we have to hand wash dishes the whole week. Which is fine but not what we would have preferred. Then one day it stormed. The bathroom on the main floor was LEAKING then I looked along the walls and it was COVERED in black mold. Called maintenance again and the guy took a video of it all and of course that all will be fixed after our stay as well. I asked if we could have an extra night for the inconvenience and nobody booked it but they told me no. They don’t offer free nights. I then asked for a refund or some sort of compensation and they told me I had to wait till after checkout for them to make that decision. It’s been three days sense I have checked out and still haven’t heard a thing!