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When you stay at Shelet De Dawn 2 or any of our properties during the summer months you will receive a pass to enjoy 3 pools located here on the mountainside.
In case of cancellation, there will be no refunds if you are inside your cancellation period.
Cancellation periods are as follows: 1-4 bedrooms require a 30 day notice. 5-8 bedrooms, 6 weeks’ notice. 12 bedrooms, 12 weeks’ notice. If you are outside your cancellation period you will receive a 90% refund minus the administrative fee or 100% credit to another reservation.
If proper notice is not given as indicated, the deposit will be forfeited. You will be allowed to make one change in your dates or chalet at no charge with required notice. After that, you will be charged $ 50.00 for each additional change. No changes are allowed if you are inside your cancellation period.
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.