HawksVue
rate
The Cabin
- Property type: Cabin
- Sleeps: 10
- Bedrooms: 5
- Bathrooms: 5.5
- Smoking: Non-smoking
- Beds: 5
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 21+
- No Pets Allowed
Description
Amenities
- cable satellite
- child friendly
- dishwasher
- flat screen-tv
- grill
- hot tub
- kitchen
- theater room
- wifi
- dvd player
- game room
- pool table
Location
Availability
Host
Policies
Host Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Traveler Reviews
Tennessee Cabin
Review
Hawksvue Cabin For 10-Just Ok
1) 3 non functional televisions that the management company was aware of prior to arrival. Also owners do not provide cable on all televisions.
2) Responsiveness from property management company was poor via email and phone. We had to contact them daily for status on issues reported vs them proactively providing updates on known issue. For example, 2nd maintenance tech came to cabin said he would be back in 25 minutes to fix issues and never came back or called. We waited over 2 hours for his return. The next day we contacted the management office because no one ever came back or contacted us. The management office did not contact us although they advised they were aware that he was to return and they still not provide resolution to issue.
3) Cleanliness- found several articles of clothing left by prior guest in the cabin and the windows were full of dust and cobwebs..Sent photos to the management office.
4) Internet/wifi was sketchy and unstable
5) Hot tub takes 24 hours to heat. This needs to be included in the instructions.
6) Decent location for tri-cities, winding uphill roads, recommend 4 wheel drive vehicle. Good # of parking spaces.
7) Fully equipped kitchen
8) Can’t adjust thermostat max is 75 heat.
9) Accommodates 10 guests well