Whispering Pines 611 - Pigeon Forge Condo
- Property type: Condo
- Sleeps: 8
- Bedrooms: 3
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 3, Sofa Bed: 1
- Check In Time: 4:00 PM
- Check Out Time: 11:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Resort Pool
- Hot Tub
From date of booking until 14 days prior to arrival, cancellation is allowed. There will be a $25.00 cancellation fee deducted from your booking deposit & the remainder will be refunded back to guest. Once inside the 14 days prior to arrival there will be no refunds for any reason and all monies will be forfeited. Date or unit changes inside 14 days prior to arrival are considered cancellations.
Date changes are allowed by this host up until your 14 day prepay and cancellation date. Once you are inside the cancellation period, this host does not allow date or unit changes allowed. That is considered a cancellation.
If you cancel your reservation inside the 14 days prior to arrival your claim and refund will be handled directly between the guest and the Travel Insurance Company. You will file a claim with travel insurance company & they will require proof of cancellation reason. If you cancel outside the 14 days prior to arrival, you will be refunded your deposit less the amount of your Travel Insurance Policy.
Travel Insurance can be purchased directly from this host after booking.
WE LOVE STAYING AT WHISPERING PINES. OUR CONDO WAS SPOTLESS AND EVERYTHING WE EXPECTED IT TO BE. HOWEVER, ON THIS VISIT,SOMEONE "POOPED" IN THE OUTDOOR POOL. THIS WAS FOUND AFTER WE HAD GOTTEN OUT OF THE POOL AND INTO THE HOT TUB. THERE WAS A LOT OF PEOPLE IN THE SHALLOW END AND FOUND IT THEN. AT NO TIME WAS THE POOL EVER CLOSED OR ROPED OFF, OFFICE STAFF WAS JUST SENDING PEOPLE AWAY AS THEY CAME UP TO THE POOL. EARLY THE NEXT MORNING PEOPLE WERE SWIMMING AS USUAL! THIS WAS VERY DISTURBING AS THIS IS A BREEDING GROUND FOR ECOLI! I ASKED THE OFFICE WHY IT WAS NOT CLOSED AND CLEANED PROPERLY AND THEIR RESPONSE WAS THAT MAINTENANCE SHOCKED THE POOL. I HAVE SEEN THIS HAPPEN IN OTHER PLACES I HAVE BEEN AND THE POOL IS CLOSED FOR A FEW DAYS TO BE CLEANED PROPERLY AND SOMETIMES DRAINED! I FEEL THAT THIS WAS NOT HANDLED IN THE CORRECT MANNER AND NEEDLESS TO SAY WE DID NOT USE ANY MORE OF THE POOLS OR HOT TUBS AFTER THIS.Would recommend to others? Yes
First, thank you for staying with us , we appreciate our guests and I am very glad to hear you enjoyed your condo. Now, concerning the pool, we did close the pool down after it was discovered that this unfortunate incident occurred. It happened between 8-9pm in the evening and maintenance had left at 7pm. The front desk called maintenance back in as soon as this was reported to Front Office. That is why the front office staff went to the outdoor pool and was directing them to please use the Indoor Pool while they waited on maintenance to come back and start the cleaning process (that was us closing the outdoor pool). Maintenance did arrive by 9pm and followed all state guidelines on how to fix the problem. Since it was already 9pm (close to the 11pm pool closing time), we kept the pool closed the entire night until 7am the next morning. (All pools are closed every night at 11pm). The maintenance removed the issue, vacuumed and chemically treated the pool. The pool inspector came in the following morning and inspected the pool. We received a 99 from the State Inspector and have the paperwork to back this up. So we absolutely addressed this unforeseen and unfortunate issue. I am unsure of why you did not notice the pool did not open back up that evening, but it did not. The Lazy River & Indoor Pool remained open until 11pm, but the outdoor pool did not. We do apologize for the issue, but in this industry with so many guests, things will happen from time to time. When they do, we act swiftly and efficiently to get everything back up and running as quickly as possible.
Vacationing in Whispering pine Condo
The condo was very clean and pleasant. The rooms were cooled down to 73 degrees and very comfortable. There were plenty of towels and the dishes were clean. Thank you for everything.Would recommend to others? Yes
Thank you for your detailed compliments. We appreciate your excellent review and look forward to your return visits.
We stayed in room 611 @ whispering pines, its our 2nd time in 2 years for our annual siblings trip and we will NEVER stay anywhere else when visiting Pigeon Forge! The staff is SUPER friendly, condos are really clean, nice & spacious. A GREAT home away from home. We LOVE IT THERE!!!Would recommend to others? Yes
Awesome comments! We are glad that you have found your home away from home and that you enjoy visiting us so much. We look forward to your many, many return visits!
Loved condo 611!
We have stayed at Whispering Pines for years and have never been unhappy in any way. Condo 611 was excellent, as well. It is on the first floor, so it is really handy carrying in your luggage. Also, the three bedrooms with three baths made it so nice and quick getting ready each day. As usual, with all units, this one was spotless and everything worked in it. Our granddaughter loved the animal themed rooms. Before we got there, she had looked at the pictures on-line and said she was going to sleep in the bear room. When she saw it in person, she loved it. We love Whispering Pines because we can stay together as a family. That makes our vacations even more special.Would recommend to others? Yes
We appreciate your patronage and are thankful that you always enjoy your stay. Sounds as if you have found your "home away from home" especially the bear room. We look forward to your next family vacation.
Wonderful place to stay!!! Very nice staff!!
My family had a great vacation. Our condo was a great place to stay. The staff were very friendly and helpful.Would recommend to others? Yes
We are so happy to hear that you and you family enjoyed your stay with us at Whispering Pines! We greatly appreciate you and your kind words regarding your stay and our staff! We are always happy to oblige! Thank you so much and we look forward to seeing you again!
Whispering pines 611
Enjoyed everything about the stayWould recommend to others? Yes
We appreciate your excellent review, comment, and visit. We are glad that you enjoyed everything about your stay and that you will stay with us again at Whispering Pines Condos in Pigeon Forge.
New Year family reunion
It was great!Would recommend to others? Yes
Awesome! Happy New Year! So glad you all enjoyed your stay! Come back and see us again soon!
Great weekend fun
I love staying at Whispering Pines Condo's. We have been there so many times. It feels like home when we go. Condo was greatWould recommend to others? Yes
Awesome! We are very happy you all enjoyed your time with us and we love our homes away from home! Thank you for being such a loyal guest and we hope we can take care of you all again soon!
Wonderful as always. Itâ€™s great to have a clean, comfortable, and spacious condo to come home to after a day of shopping or an evening at a show. The hot tub saved the day. Canâ€™t wait until our next trip.Would recommend to others? Yes
Thank you so much for your review. We love hearing how much you enjoyed your getaway with us at Whispering Pines Resort. We look forward to seeing you on your next visit to Pigeon Forge.
Great time.Would recommend to others? Yes
Wonderful! Thanks for staying and hope to have you return in the future!