Cedar Lodge 505 - Pigeon Forge Condo
- Property type: Condo
- Sleeps: 8
- Bedrooms: 3
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 3, Sofa Bed: 1
- Check In Time: 4:00 PM
- Check Out Time: 11:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Resort Pool
- Hot Tub
From date of booking until 14 days prior to arrival, cancellation is allowed. There will be a $25.00 cancellation fee deducted from your booking deposit & the remainder will be refunded back to guest. Once inside the 14 days prior to arrival there will be no refunds for any reason and all monies will be forfeited. Date or unit changes inside 14 days prior to arrival are considered cancellations.
Date changes are allowed by this host up until your 14 day prepay and cancellation date. Once you are inside the cancellation period, this host does not allow date or unit changes allowed. That is considered a cancellation.
If you cancel your reservation inside the 14 days prior to arrival your claim and refund will be handled directly between the guest and the Travel Insurance Company. You will file a claim with travel insurance company & they will require proof of cancellation reason. If you cancel outside the 14 days prior to arrival, you will be refunded your deposit less the amount of your Travel Insurance Policy.
Travel Insurance can be purchased directly from this host after booking.
Retirement vacation with my family
I have stay with the Resort Properties since the year of 2000. I have stay at Whispering Pines, Bear Crossing and twice now at the Cedar Lodge 505. My family and I frequent these different location sometimes twice a year. We stay at this unit 505 Christmas 12/17 and it was very nice and clean. We arrived late night Saturday 6/9/18 and also, we booked this room for 7 days. This carpet in this bedrooms were dirty and disgusting. I called the office Sunday morning and spoke to Mitchell and she said that they didnâ€™t have anything else available and that the carpets could not be clean until the unit was vacant. I asked her if she could send someone from housekeeping to clean up the black footprints and her reply was â€œhousekeeping did not do thisâ€. We had to wear our shoes because we really didnâ€™t know what was on the carpet. Also we thought the property was not pet friendly, but we soon found out that that wasnâ€™t the case when we heard and saw the dogs come out of the units. We took pictures to remind us that if we stay at any of thes properties in the future, we will require that they be inspected prior to our visit.Would recommend to others? No
Let me first say that we appreciate your business and were happy to have you vacation with us again. When you first called the office and spoke with Michelle, our front desk manager, we quickly looked to see if we had anything we could move you to. We were, however, completely full for the dates you were staying with us. We always want all of our guests to have a wonderful experience when vacationing with us at any of our resorts and we are truly sorry that we did not meet your expectations on this recent trip. We could not have the carpet professionally cleaned while you were staying in it. It is a professional deep clean and takes at least a full day to dry. Michelle immediately set the condo up for a professional carpet cleaning after speaking with the owners of that condo. The owners, like us, always want anyone staying in their vacation condo to have a wonderful and relaxing time. Since you have stayed with us so many times in the past, we do hope you consider that this is not something that is common as our owners and our housekeeping staff strive to always ensure a clean unit. You know this as you have stayed with us numerous times. In reply to your comment about the dogs-all of our condos are individually owned and there are a few of the condos where the owner actually resides in them or does not have them on our rental program. Those owners are allowed to have their pets in those condos as they own them. We stand by our policies and do not allow guests to have animals in any of our condominiums that are on our rental program. Again, we are deeply sorry that you were not satisfied with your recent stay with us at Cedar Lodge. Please know that we take all of our guests comments very seriously. We hope you enjoy future trips to the Pigeon Forge area.
GREAT LOCATION AND BEAUTIFUL ROOM
Not one complaint here! Nice view of the river. The room was in very clean condition when we checked in. Plenty room for our family. We enjoyed it greatly! Hope to be back soon and hope to stay in this room again!Would recommend to others? Yes
Great! Come on back and see us whenever you can! Thank you for staying with us! We appreciate you!
Last Minute Famity Vacation
The condo was great. It was in a convenient location, and I loved the fact that it was on the river. We had no trouble checking in, and we even bought tickets to Dollywood from the desk, which was quick and easy. My only complaints are the small washing machine, which made it difficult to keep towels washed, and the mattress in the master bedroom seemed a bit worn. However, those are things that can be dealt with.Would recommend to others? Yes
We appreciate you vacationing with us and are glad you all enjoyed the location of Cedar Lodge. Hope you made many memories while in Pigeon Forge and we will pass your comment about the mattress on to the condo owner. Thanks again and have a wonderful New Year!
weekend at Piegon Forge
Condo was very nice and loved the view of the river. Titanic was fantastic and we really enjoyed the Dixie Stampede!!Would recommend to others? Yes
Thank you for spending some time with us at Cedar Lodge Condos on the River in Pigeon Forge. The condos are in a fantastic serene location, yet so near all the action. We appreciate your perfect review and awesome comments. Looking forward to your return.
One of the best condos I have stayed in and the price excellent
3 couples great stay with 3 bedrooms and 3 bathrooms large living room area to sit an enjoy, plus the balcony over the creek/river was so nice to sit out and relax. thinking about staying there in the winter to enjoy the fireplace. Great place and close to everything.Would recommend to others? Yes
Great! Cedar Lodge is such a nice property, right next to the river and close to everything in Pigeon Forge. We are happy you all enjoyed your time with us and we thank you for staying! Come back and see us again whenever you can!
The condo was wonderful, clean, quiet, close to all the activities in pigeon forge. We will definitely be staying here again.Would recommend to others? Yes
We are glad that you had a perfect getaway, perfect review and that you plan to return to Cedar Lodge Condos on the River in Pigeon Forge. Thank you.
This was a wonderful experience for my family!!Would recommend to others? Yes
We are glad that you and your family had a wonderful vacation in Pigeon Forge while staying at Cedar Lodge Condos on the River. Cedar Lodge is in a perfect location for peace and quiet but so close to everything that the area has to offer. Come visit us again.
Great place to stay
This is a very nice condo. It is close to Dollywood and the parkway.Would recommend to others? Yes
Thank you so much for spending time with us and we hope we can take care of you next time you are in town!
Another Great Stay
Great as always.Would recommend to others? Yes
Wonderful! We are so glad that you enjoyed another great getaway with us at Cedar Lodge. We appreciate your review and look forward to seeing you again soon.
The vacation was wonderful, the place was very clean and the managements were very nice and friendly.Would recommend to others? Yes
Thank you so much! Come back and see us again soon!