Whispering Pines 334 - Pigeon Forge Condo
- Property type: Condo
- Sleeps: 6
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 1
- Check In Time: 4:00 PM
- Check Out Time: 11:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Resort Pool
- Hot Tub
From date of booking until 14 days prior to arrival, cancellation is allowed. There will be a $25.00 cancellation fee deducted from your booking deposit & the remainder will be refunded back to guest. Once inside the 14 days prior to arrival there will be no refunds for any reason and all monies will be forfeited. Date or unit changes inside 14 days prior to arrival are considered cancellations.
Date changes are allowed by this host up until your 14 day prepay and cancellation date. Once you are inside the cancellation period, this host does not allow date or unit changes allowed. That is considered a cancellation.
If you cancel your reservation inside the 14 days prior to arrival your claim and refund will be handled directly between the guest and the Travel Insurance Company. You will file a claim with travel insurance company & they will require proof of cancellation reason. If you cancel outside the 14 days prior to arrival, you will be refunded your deposit less the amount of your Travel Insurance Policy.
Travel Insurance can be purchased directly from this host after booking.
I had stayed at this resort in the past and loved it but this time had some rough patches. At the time of my reservation I was misinformed which caused my original reservation to be canceled and was not informed about savings I qualified for, upon check in the bedding was dirty and the remotes in the condo did not work. I was also misinformed on when the complementary tickets could be used. There was also other minor details that were not as expected such as broken coasters and what looked like candy or spit on the table. Most of the issues were addressed but not with urgency.Would recommend to others? No
Thank you for being a repeat guest with us at Whispering Pines. At the time you make your reservation, your payment schedule is set. Your payment due date details are outlined on your confirmation. Reservations are only cancelled if payment is not received in a timely manner or if we are unable to reach guest by phone or email due to a payment issue. Please always call and make your reservation by phone to receive your returning guest discount. When you make reservations online there is not a code to select to receive a returning guest discount. We sincerely apologize that the condo was not up to our standards for cleanliness, this is definitely not the norm for Resort Properties Mgmt. Our FREE ticket program is detailed online and in your confirmation. We are always here to answer any questions you have regarding the tickets. We go over your FREE tickets information and explain how they are used when you check in as well. We hope that you continue to visit Pigeon Forge and our beautiful Great Smoky Mountain area.
Time spent away from home
The condo could use an update on the decor. The blankets and pillows need to be replaced.Would recommend to others? Yes
Thank you for staying with us at Whispering Pines! We will definitely bring your comments regarding the decor to the attention of the owner. They really appreciate your feedback when making updates and upgrades to the units. We do greatly apologize that you didn't find it to your liking, but we do have plenty of other recently updated condos. So just let us know of your preferences when you go to book and we'd be happy to oblige availability permitting. We welcome you back to stay with us again soon!
Rest and Relaxation
Our stay was wonderful. The condo was clean, great location, friendly staff and quiet. I only have one suggestion. The bed in the master bedroom needs to be replaced. It is loud and very uncomfortable.Would recommend to others? Yes
Excellent! Thank you so much for staying and we are happy you enjoyed your time with us! We will let the owner know about the issues you encountered. We hope you will come back and see us again next time you are staying in the Smokies!
Condo needs use some things replaced
Overall we have always enjoyed Whispering Pines. However the rug in the foyer and in the bathrooms need to be replaced. They are slippery and could cause someone to fall.Would recommend to others? Yes
Thank you for staying with us at Whispering Pines. We are so glad that you enjoyed your stay with us. We will contact the condo owner with your suggestions regarding replacement of the condo rugs. We hope to see you again soon when visiting Pigeon Forge.
Wayne and Linda Bouldin of Westfield NC
This is a very good place to stay....very clean...plenty of room...clean pool and the lazy river was night the lights in it changes cool.... and you get up to 2 free movie rentals each night and great coupons..plus u can get discounted Dollywood and Splashpark tickets....all the employees there was super nice and very helpful ..highly recommended!!!!Would recommend to others? Yes
Thank you so much for your wonderful review and for choosing Whispering Pines for your recent getaway to Pigeon Forge. We are happy to hear that you enjoyed our FREE dvd rentals, our discounted ticket offers and our cool lazy river lights. We appreciate your patronage and look forward to your next visit.
Clean and Relaxing
We have stayed at Whipering Pines many times and have never been disappointed. The condos are always very clean and the views from the balconies are relaxing.Would recommend to others? Yes
Great! Thank you for being a loyal guest, we appreciate you staying with us and we love that you enjoyed your time here. Come back and see us again soon!
The amazing pigeon forge
Overall the the rental experience was amazing the staff was great and really nice and helpful. The condo looked amazing and was very spacious and clean. The balcony has an amazing view and it was amazing waking up and sitting out there drinking a cup of tea. We actually are planning on coming back in august and staying there again. Just being rhere brought back so many childhood memories it was great !!!Would recommend to others? Yes
Thank you so much for the great review and kind words! We appreciate you! We are so happy you enjoyed your stay and we look forward to seeing you again soon!
Review rental WP 334
Excellent experienceWould recommend to others? Yes
We appreciate your excellent review and comment. Glad you enjoyed your stay and will visit us again.
A great stay!
Spacious and very accommodating! Everything we could possibly need was supplied. Tvs in all rooms and fireplace and balcony! We stayed in March so the outdoor pool and lazy river were not open yet. The heated pool was great. The only problem we had was that our son uses a power wheelchair due to leg paralysis and there were only two handicapped parking places and they were never available for van /ramp use. Not sure of the condo vs parking place ratio but it seemed disproportionate because the parking lot was VERY crowded. The free attraction tickets were great. We also got unlimited free DVD rental. We used the Hatfield and McCoy show ticket. I would recommend this resort to others!Would recommend to others? Yes
Thank you for staying with us! We appreciate you and thank you for all the kind words! We have two handicapped parking spaces available at each building as required by law, unfortunately during your stay we had a larger than normal number of persons staying with us who also needed access to those parking spaces. We are sorry the trouble this caused you but there is little we could do is this particular situation. We are happy you otherwise enjoyed your stay and we hope you will come back and see us again soon!
We enjoyed our time very much - we stay at Whispering Pines every year!Would recommend to others? Yes
Thank you for your wonderful review. We appreciate your kind words and love having you as part of our Resort Properties family. We look forward to seeing you in 2017!