Bear Crossing 302 - Pigeon Forge Condo
- Property type: Condo
- Sleeps: 6
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 1
- Check In Time: 4:00 PM
- Check Out Time: 11:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Resort Pool
From date of booking until 14 days prior to arrival, cancellation is allowed. There will be a $25.00 cancellation fee deducted from your booking deposit & the remainder will be refunded back to guest. Once inside the 14 days prior to arrival there will be no refunds for any reason and all monies will be forfeited. Date or unit changes inside 14 days prior to arrival are considered cancellations.
Date changes are allowed by this host up until your 14 day prepay and cancellation date. Once you are inside the cancellation period, this host does not allow date or unit changes allowed. That is considered a cancellation.
If you cancel your reservation inside the 14 days prior to arrival your claim and refund will be handled directly between the guest and the Travel Insurance Company. You will file a claim with travel insurance company & they will require proof of cancellation reason. If you cancel outside the 14 days prior to arrival, you will be refunded your deposit less the amount of your Travel Insurance Policy.
Travel Insurance can be purchased directly from this host after booking.
Very Good!Would recommend to others? Yes
Thank you so much for staying with us at Bear Crossing. We appreciate you taking the time to review your stay with us! We welcome you back to see us again soon!
Great place to stay in Pigeon Forge
Very clean, perfect size for our family, love the location.Would recommend to others? Yes
Thank you so much for staying with us at Bear Crossing! We appreciate you and your kind review of our property. We definitely can't wait for you and your family to come back and see us again.
Great stay in the Smokies!
The staff was awesome and very professional! The condo was very comfortable for our family of five. When we arrived and checked into the condo, we noticed an issue with the thermostat, once we reported it, the staff immediately repaired it within 15 minutes and we never had another problem with it during our stay. The condo is conveniently located in the heart of Pigeon Forge and I HIGHLY recommend Bear Crossing to anyone considering a stay in the area.Would recommend to others? Yes
Great! Thank you so much for the kind words, we work hard to make sure everyone enjoys there stay with us and its nice to know we are taking good care of you! Glad you all had such a nice time and we look forward to seeing you all again next time you are down this way. Come back soon!
March 2018 Get-away
Unit is very nice and the overall stay was a great experience. I did note the following items to the property management staff: The Unit description points out that there are two recliners but one of them is broken and I noticed the same comment on a review from February 2017. The mattresses in both bedrooms are not bad but are not great - they could really use some updating. I also noticed the same observation on the review from February 2017. I do understand that these items are the responsibility of the owners. One of the sheets on the master bed was thread bare and the property management staff said they would take that up with the cleaning service that provides the linens. BTW - the towels were great and there were plenty of them! With all of this said I was pleased overall with the unit. This was my third time to stay at Bear Crossing but the first time in Unit 302 and I would rent this unit again. The location was excellent for the event we were attending at the LeConte Convention Center. It is also great that the refrigerator has an ice maker.Would recommend to others? Yes
Great! Thank you very kindly for the comprehensive review, we appreciate the fact so that we may improve! We will certainly let the owners know about the issues you encountered during your stay. We are glad you enjoyed your time with us otherwise and we appreciate you being such a loyal guest. We look forward to seeing you with us again soon.
Wonderful upgrade from a hotel stay and a better bargain too!
Our condo was clean, well maintained and attractive. We could hear the Little Pigeon River as we slept in a very comfortable king sized bed. The kitchen was appointed with adequate utensils. The fireplace and hot tub were a special treat, while the decor was very cozy. A very nice 3 night stay!Would recommend to others? Yes
Thank you for choosing Bear Crossing for your recent getaway to Pigeon Forge. We are so pleased to hear that you had a wonderful experience while staying with us. March is a great time of year to enjoy our extra amenities like the gas fireplace and hot tub. We appreciate your review and welcome you to stay with us again soon.
I have always stayed with Bear Crossing or Whispering Pines and loved it but this time we had to wait 2 hours to get in our room. We got to Bear Crossing at 4:15 an should have been able to get in by 4:00.. we had to wait for 2 hours bfore it was cleaned. So I was very disappointed. I feel like when a person has to wait that much they should get back some money cause they paid for it. I didnâ€™t ask to get in early just by check in.Would recommend to others? Yes
Thank you so much for staying with us! We appreciate you and the feedback! We are sorry for the delay in getting you in your condo, typically this is not the case but you caught us on one of our busiest housekeeping days of the year, numerous checkouts with guest checking right back in every unit that checked out. Our policy has always been check-in "begins" at 4pm and we can not guarantee check-in until your condo has been cleaned and inspected. Our policies regarding check-in are clearly stated on our website and in your reservation confirmation email, which you agreed to. Hoping to make things easier for you, we also sent an email 2 days prior to your arrival warning on your particular check-in day was going to be extremely busy for us and that delays were expected in getting the condos ready. We always do our very best to make sure everyone can get into there condo by 4pm but on our busiest days of the year it is not always possible. We apologize for your wait but we did everything humanly possible. We hope you all enjoyed your stay and we hope we can see you again soon!
Fall get away!!!
Enjoyed stay. Didn't like the room as much as other rooms at Bear Crossing. The heating seem to uncontrollable.Would recommend to others? Yes
Glad you all enjoyed your stay and we appreciate you staying with us! Any time you have any issues with your condo please let us know as soon as possible so we can have any issues corrected, we want to make sure you all enjoy your stay! Come back and see us again soon!
Great place to stay.
This was the perfect location as we had an event at the Le Conte Center. This was within walking distance and very convenient to restaurants and attractions. Will definitely consider staying here again!Would recommend to others? Yes
Yes, Bear Crossing is in a prime location for activities at LeConte Center, restaurants, shops, and attractions. We appreciate your visit, perfect review and comments. We look forward to your return.
GREAT PLACE TO STAY
We enjoyed our stay at Bear Crossing! It was very clean, a great location, nice furniture, loved the covered parking.The only negative thing that I can say is that we could hear noise from other rooms well. Maybe we just had some noisy neighbors. However, I would love to stay there again, and will recommend it!Would recommend to others? Yes
Thank you for staying with us at Bear Crossing Condos on the River in Pigeon Forge, TN. You are correct; it is a great place to stay and notice that you will stay with us again and recommend us to others. We apologize for the noise; if this happens again, please let us know. We appreciate your perfect review, title and comments. Look forward to your return.
The condo is so convenient to all the good restaurants and the convention center!! The only disappointment for us was we were not able to reserve the condo for 2019!! A NEW rule! We will be very disappointed if something happens and we are not able to reserve this condo!!!! We were able to reserve for 2018 thank goodness!!Would recommend to others? Yes
Thank you so much for staying with us and we love that you all had a great time! We appreciate you! Unfortunately we can only book units when we have the rates available and we do not hold condos prior to rates being available. Hopefully they will be out for 2019 in the summer or fall of 2018. We look forward to seeing you all again soon!