Pinnacle View 7b - Pigeon Forge Condo

Awesome apartment but the welcome code was incorrect. Was a pain to get in to the apartment the first night as it took the agent over 30 mins to find the correct code. Other than that, it was a good place.

This unit exceeded our expectations. There was so much room. The location was great. It was away from the crowds, but close enough to get to everything within 5-10 minutes. The bedrooms and bathrooms were plenty big. The balcony off the back was AWESOME... rocking chairs, swing, and BBQ grill. Kitchen is stocked. Beds are comfy. Open concept with kitchen, dining, and living room. Myself, husband, 8 year old and 13 year old all said we could live there!

Room was very nice.

The property was in a good location, clean and comfortable for 6 people. The downside to this property was noise between units floors ex: flushing of toilet, footsteps, baby crying.Balcony was not screened and is unusable at night in the summer. No internet nor TV working in rooms, when addressed they told us cable company had to come, but problem was not corrected in 7 days of our stay. View was treetops. Community pool hard to find and no parking.

Awesome

Our family stayed in 7B for a week. The first issue we had was the alarm code wasn't correct. We called and got another code, but the alarm wouldn't go off. WHAT YOU SHOULD KNOW..there is only ONE horn per building. Just because it's going off on your floor doesn't mean it's your alarm system! The kids above us had messed theirs up and we thought it was US! The only way we figured it out was the police officer told us! We also did not have cable tv for about 3 days. That wasn't too bad because we weren't there to watch tv, but it would have been nice to see the news in the mornings. Also, take some type of cleaner with you. There's none in the kitchen to clean counters, tables, etc. Watch out for the showers, the floors are a little slippery. These were only minor flaws, and did not deter us from having a great time!! Would stay there again, for sure...really nice to have the entire family together under one roof.

Had a little pet odor but once we got the air turned on and the maintenance person brought up some deodorizer that cured the smell. The condo is located in a great location. The unit is in the middle floor and our first night we had small children running till 1 AM above us. I think the condo was a great value and I will book it again. The internet is super fast. One thing that might be helpful is a guest manual that shows tv stations and what you need to do when you leave. Also what remotes work what and make sure all remotes have batteries.

This was a Christmas present for my in-laws. A trip to Dollywood with the kids and grandkids.Positives: Great location, great price, pet friendly, friendly helpful staff, nice condoNegatives: They try to be tech savvy, but it doesn't seem to work. They texted an entry code that was different from the email entry code so we stood in the dark and cold for 30 min trying to figure out how to get in to the condo. They need signs on the buildings so people will know they are in the right place especially when its dark and the buildings look different at night. We were on the middle floor so the people above us were VERY noisy. The sheets had human hair all over them, but the rest of the condo was fairly clean. The Christmas tree lights didn't work and the fireplace didn't work, but we were only there for 2 nights so we didn't complain. I used the mobile check out app when we left but that didn't seem to work either bc they called me 2 hours later thinking we were still in the condo past the check out time. I wouldn't stay in the condos again but I would stay in one of their cabins mainly bc i love the proximity to Dollywood.

Great cabin it got all the basic needs & perfect for a family vacation

We had a problem with alarm upon arriving door code wouldn't work on back door went in front door alarm went off and pad was on other end. Foreigners in upper lodge very noisy. On day of leaving people below were cleaning out refrigerator by throwing over balcony. Trash around wooded area of cabin where people throwing stuff. Overall very clean and very nice inside. We were treated very well from start of making reservation. Would consider going back, have told friends to check it out.