Briarstone Lodge Condo 13f - Pigeon Forge Condo

Very happy with the service and being able to get into a place the last minute will definitely stay with Eden crest again

We had a very good experience with Eden Crest. I brought my extended family of 11 for a weekend. We spent most of our time at Dollywood so the location could not have been more convenient. We had plenty of room for the little time we spent indoors. The rooms were clean and we had very quick response from maintenance when we needed our freezer fixed. We will stay here again in the future.

It was another great experience with Eden Crest, looking forward to my next stay.

I rent a room Me and my family love it

It was perfect for our needs we were a small church group and we had plenty of room and it was very comfortable

Condo was not ready to be occupied. No signal for TV's or internet. Fireplace would not turn on. Made several calls to try and resolve these problems. The young man they sent out was very nice and spent several hours trying to fix everything. Before he left he said they had not paid their bill and thus no signal for TV's or Internet. Also the carpets and curtains were dirty.

It was a beautiful place however the other renters that were there were very disrespectful. I had to call 3 times in one night for the owners to call the renters to calm them down. However it didn't work they only got louder with each call. Other than that it was a really nice place

We had a group of 16 staying on two different properties. My group stayed at Briarstone Lodge. The other group got a much nicer place for $500 less!TV's were old and small. Beds were all small. Shower curtain rods were old, rusty, twist-type. Wifi kept going out. My bed had a huge valley in the middle, so my wife and I couldn't help but roll toward the center. Blinds were old and broken. I had to cover two windows with blankets (one because of broken blinds and one because of light shining in). When we arrived, there were other people wandering around our unit (evidently the lockable doors had not been set to divide the units).Worst of all, though, is the sound insulation. I saw the people staying above us - regular people (not elephants). You could hear every step they took. When a child would run, it sounded like the ceiling would come down. This place could stand for some cosmetic improvements, but the main issue cannot be fixed without tearing it down. If you stay here, you definitely want the top floor. Otherwise, you are at the mercy of those above you.I've been vacationing in Pigeon Forge for years, and this was the worst place I have ever stayed in.

We had a great time and will definitely stay longer on our next trip. There was so much to do and see, very accommodating for our group of adults and kids. Our rental was clean and spacious.

I cant believe the agent lied to me the way he did he told me that you were so booked up I could not believe becase of the car show there was only 2 other condos rented where we was ,he told me I couldn't get another condo I and my brother are on oxygen I am on continouse after I decided to take that one I called back to make sure it was no pets then we relized we had to keep lookin with him the agent was very helpful he put me on hold to make sure they cleaned it extra good when when we got there because they didn't have anything else except a cabin that was $3.000. like The View wich I have stayed I have used Eden rest for at least 12 yrs. 2/3 times a year but I had a stoke and only have 1 good lung have had pneumonia 5 times the past 3 years so this was my first time getting to come I also had to have heart work done when I got back so the Dr.let me take ashort vacation then when we got there the condo had no tvs the bedrooms olny one in the living room . the doors were nasty the carpet was awful the condo needed a lot of work done I have been sick so it took me this long to answer or reply the agent was new and he probably had no idea what it was like they should have to go to all the rentals except the cabins in the gated area because I know they keep them nice I am maybe getting to come back this month but I know I want be staying in this area