Briarstone Lodge Condo 13b - Pigeon Forge Condo

Our youth group had 26 students and adults. Half stayed in this unit. Only suggestion we have is to increase the kitchen pots,pans and utensils to accommodate larger groups.

I booked this place for two nights with my family and thee more families. When I reached the place, the provided Gate code was not working so I called the office. The lady replied that maintenance person is on the way but no one showed up even ater repeated phone calls. Finally, maintance peson showed up ater 2 hours and reset the gate code and opened the door. All families with little kids had to wait outside in chilling cold winter for two hours and we were feeling helpless and kind of cheated.Our neighbor came for help, and mentioned that they also had same problem with such ****** management. The house was ok and not much issues, but ping pong tablehad no ball ... I am not sure then what is the purpose of keeping table and ping pong rackets without that case, called management several times and they provided asssurance but no one showed up in 2 days stay.I went to common game room facilities. There was no game which had total equipment... balls were missing, rackets were not there or equipment was not working. Sounds good for advertisement but nothing was working. Really disappointed.

Excited to be in the mountains. We were fleeing from hurricane Erma.Did not expect to be on the 3rd floor with no elevator.Dog friendly, but not smoke free premises. So I get up in the morning to take a sniff of the beautiful mountain air, only to breathe in cigarette smoke.2nd day went to use the oven and it did not work. Both maintenance guys were TERRIFIC , but the unit needed a whole new electrical panel Jensen the washer not working. Tim even took our wet load dried them and brought them back all with a smile, and was very apologetic. He even moved a stove from the empty unit next door to see if it was the stove before he realized it was the panel. The place was nice otherwise and fit 4 families and we were grateful. The kitchen was ill equipped to actually prepare full meals, and we had to buy pots and pans.It was very reasonable, but don't think I'd ever go there on vacation.

We very much enjoyed our stay at this condo. The management staff is very courteous and accommodating, and the lodging is clean and well appointed. I would absolutely recommend this condo and this rental agency to others who are planning at trip to the area. The location is just minutes away from Pigeon Forge, with easy access to Gatlinburg. We will plan to stay at this location again when we return to the area.

The house is exactly as the pictures show. It was very cute - especially as it was decorated for Christmas.

We had a wonderful stay and vacation! The unit was clean and cozy!! I would recommend this rental for anyone who was looking to vacation in the Pigeon Forge or surrounding area.

All the children and grandchildren were able to get together for a great family is perfect vacation place.

We had a very good time at the cabin and loved the pool table and arcade games. The pool game went well into the night and the women made a comeback! The beds slept well and had everything we needed. Will plan to use again !!!!

We had a wonderful time in serendipity vacation rental in smoky mountains. The house was very clean, well placed and fully equipped. Getting to there was easy and entering the house secured. The call center was very helpful and friendly. Overall we had great time.

very enjoyable stay. clean rooms, all the amenities needed..