Briarstone Lodge Condo 13b - Pigeon Forge Condo
The Cabin
- Property type: Condo
- Sleeps: 16
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: Queen: 2, Sofa Bed: 1, Bunk: 6
- Check In Time: 4:00 PM
- Check Out Time: 11:00 AM
- Pets Allowed
Description
Amenities
- Resort Pool
- Washer Dryer
- Grill
- Cable Satellite
Host
Cancellation Policy
60 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 60 days of reservation arrival date.
Traveler Reviews
Xtreme Winter fun!
Our youth group had 26 students and adults. Half stayed in this unit. Only suggestion we have is to increase the kitchen pots,pans and utensils to accommodate larger groups.
Would recommend to others? YesWe are so glad that you enjoyed our excellent customer service! We have a great team that strive to provide each guest with superior care. We are sorry that you did not fully enjoy your cabin choice. Our Vacation Planners would be happy to assist you in choosing a cabin that may better suit your group needs the next time you visit the Smoky Mountains. We look forward to seeing you again soon!
Poor management response
I booked this place for two nights with my family and thee more families. When I reached the place, the provided Gate code was not working so I called the office. The lady replied that maintenance person is on the way but no one showed up even ater repeated phone calls. Finally, maintance peson showed up ater 2 hours and reset the gate code and opened the door. All families with little kids had to wait outside in chilling cold winter for two hours and we were feeling helpless and kind of cheated.Our neighbor came for help, and mentioned that they also had same problem with such ****** management. The house was ok and not much issues, but ping pong tablehad no ball ... I am not sure then what is the purpose of keeping table and ping pong rackets without that case, called management several times and they provided asssurance but no one showed up in 2 days stay.I went to common game room facilities. There was no game which had total equipment... balls were missing, rackets were not there or equipment was not working. Sounds good for advertisement but nothing was working. Really disappointed.
Would recommend to others? NoMuch needed overall maintenance authoritied by individual owners
Excited to be in the mountains. We were fleeing from hurricane Erma.Did not expect to be on the 3rd floor with no elevator.Dog friendly, but not smoke free premises. So I get up in the morning to take a sniff of the beautiful mountain air, only to breathe in cigarette smoke.2nd day went to use the oven and it did not work. Both maintenance guys were TERRIFIC , but the unit needed a whole new electrical panel Jensen the washer not working. Tim even took our wet load dried them and brought them back all with a smile, and was very apologetic. He even moved a stove from the empty unit next door to see if it was the stove before he realized it was the panel. The place was nice otherwise and fit 4 families and we were grateful. The kitchen was ill equipped to actually prepare full meals, and we had to buy pots and pans.It was very reasonable, but don't think I'd ever go there on vacation.
Would recommend to others? NoThank you for your recent stay at Eden Crest. We are terribly sorry to you had inconveniences during your stay. Unfortunately, we do not advertise having elevators at that property. All of our units are non smoking, because of this people will tend to smoke outside. In the future, please give us a call and we will happily bring you more pots and pans if you feel you did not have enough. We hope to see you again very soon!
Nice facilities with very convenient location
We very much enjoyed our stay at this condo. The management staff is very courteous and accommodating, and the lodging is clean and well appointed. I would absolutely recommend this condo and this rental agency to others who are planning at trip to the area. The location is just minutes away from Pigeon Forge, with easy access to Gatlinburg. We will plan to stay at this location again when we return to the area.
Would recommend to others? YesThank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Really nice and relaxing
The house is exactly as the pictures show. It was very cute - especially as it was decorated for Christmas.
Would recommend to others? YesWonderful place to vacation!
We had a wonderful stay and vacation! The unit was clean and cozy!! I would recommend this rental for anyone who was looking to vacation in the Pigeon Forge or surrounding area.
Would recommend to others? YesWe are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
This is becoming a thanksgiving tradition.
All the children and grandchildren were able to get together for a great family is perfect vacation place.
Would recommend to others? YesThank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Smoky mnt trip
We had a very good time at the cabin and loved the pool table and arcade games. The pool game went well into the night and the women made a comeback! The beds slept well and had everything we needed. Will plan to use again !!!!
Would recommend to others? YesA wonderful time in smoky mountains
We had a wonderful time in serendipity vacation rental in smoky mountains. The house was very clean, well placed and fully equipped. Getting to there was easy and entering the house secured. The call center was very helpful and friendly. Overall we had great time.
Would recommend to others? Yesgreat stay!
very enjoyable stay. clean rooms, all the amenities needed..
Would recommend to others? YesThank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!