Briarstone Lodge Condo 13b - Pigeon Forge Condo

Had unit 13 B and it was on the 3rd floor with no elevator. The one sink backed up the hot water was hit or miss and only 1 TV worked. The one towel rack was coming out of the wall and the dishwasher didn’t work.

Booking was easy. Great customer service.Everything was very clean. We really enjoyed staying here.

Great

We had a great experience with this rental! The property has a terrific location close to town, making it very convenient. The accommodations fit our family group of 6 adults and 5 children very well. The unit was clean and comfortable and well furnished. And while the unit is showing some wear and tear from guest usage with carpet stains and minor damage here and there, this didn’t impact our stay or opinion at all. All in all, I highly recommend it.

Absolutely perfect and accommodating! Edencrest is the ideal place for large family gatherings. The spacious condo is equipped to sleep16! The grounds offer a fire pit, baseball field, soccer field, heated pool, arcade, and basketball court! Loved it!!

Nice home and very peaceful stay to love nature

Our youth group had 26 students and adults. Half stayed in this unit. Only suggestion we have is to increase the kitchen pots,pans and utensils to accommodate larger groups.

I booked this place for two nights with my family and thee more families. When I reached the place, the provided Gate code was not working so I called the office. The lady replied that maintenance person is on the way but no one showed up even ater repeated phone calls. Finally, maintance peson showed up ater 2 hours and reset the gate code and opened the door. All families with little kids had to wait outside in chilling cold winter for two hours and we were feeling helpless and kind of cheated.Our neighbor came for help, and mentioned that they also had same problem with such ****** management. The house was ok and not much issues, but ping pong tablehad no ball ... I am not sure then what is the purpose of keeping table and ping pong rackets without that case, called management several times and they provided asssurance but no one showed up in 2 days stay.I went to common game room facilities. There was no game which had total equipment... balls were missing, rackets were not there or equipment was not working. Sounds good for advertisement but nothing was working. Really disappointed.

Excited to be in the mountains. We were fleeing from hurricane Erma.Did not expect to be on the 3rd floor with no elevator.Dog friendly, but not smoke free premises. So I get up in the morning to take a sniff of the beautiful mountain air, only to breathe in cigarette smoke.2nd day went to use the oven and it did not work. Both maintenance guys were TERRIFIC , but the unit needed a whole new electrical panel Jensen the washer not working. Tim even took our wet load dried them and brought them back all with a smile, and was very apologetic. He even moved a stove from the empty unit next door to see if it was the stove before he realized it was the panel. The place was nice otherwise and fit 4 families and we were grateful. The kitchen was ill equipped to actually prepare full meals, and we had to buy pots and pans.It was very reasonable, but don't think I'd ever go there on vacation.

We very much enjoyed our stay at this condo. The management staff is very courteous and accommodating, and the lodging is clean and well appointed. I would absolutely recommend this condo and this rental agency to others who are planning at trip to the area. The location is just minutes away from Pigeon Forge, with easy access to Gatlinburg. We will plan to stay at this location again when we return to the area.