Briarstone Lodge Condo 13a - Pigeon Forge Condo

Loved the property, beautiful location. The only thing is the realty company did not let us know that the facility pool and gym room was a little ways away from lodge.

very nice. had a great time

The chalet was very clean. Plenty of sheets and towels. Every bed had a pillow and blanket. Sleeping arrangements were fine there are three rooms, two with a full and two bunks and one with two bunks. The only problem we had was that we had many children and teens and the person underneath apparently could hear every little sound, so if you are bringing a group of young people you may want to reauest a bottom chalet. The kitchen was well equipped. Average sized pots and pans. Overall good, but I hate that we disturbed the person underneath us. Will only stay here again in a bottom chalet.

This rental property is very clean and suitable for large group. It also works perfectly for family with small kids because there is very limited decoration on the wall or the tables. In this case, we don't have to worry that these things might be broken by the kids. We had a great time! Everyone in the group likes this property.

This property looks exactly as pictured inside & out. Great location across from Dollywood & Splash Country. All amenities listed are actually in the unit. Grounds are clean and well-maintained. Very spacious accommodations with a great view. We were only able to stay 1 night but definitely will return and stay longer. The units are supplied with everything needed in the full kitchen-just bring your groceries!

good..bathroom drains were not working properly. Took forever to get the water out from tub.

We had 26 youth and adults stay in Briarstone Lodge 13A & 13B. We had a great time. Close enough to Gatlinburg CVC to make our Xtreme Winter sessions and far enough away from the hustle to unwind and grow closer to God and each other. Our only negatives would be:1. that our downstairs neighbors complained about noise and we felt we were relatively quiet so there may be some flooring issues to address.2. The kitchen needs a few more large-group pots, pans, etc. 3. Need a few more bus parking spaces beside the condo. Three different groups each had large buses and multiple vans, cars.

Truthfully, I expected more out of my vacation experience. We were traveling with kids for a youth conference so we wanted a space where we could enjoy ourselves and all be together. I have a few complaints that I wish would have been resolved. First, we got there and some wanted to get in the hot tub to relax. The outside light would not come on and I just didn't feel safe leaving them out in the dark. I called service and the maintenance person came out the next day and left a ticket that it was fixed. It still wasn't working. I also stated that the TV in the bedroom was not working. They didn't bother with it. Instead of calling again, I just let it be because the girl I spoke with really didn't seem interested in helping. Also, the joined laundry room is not a good thing. I don't mind washing my own clothes, but the person that shared our laundry room took all of our clean towels and left all of their dirty ones. That was horrible because the washer and dryer was only big enough to put 2 or 3 towels in at one time. We finally got to where we just reused towels just to make do. No hair dryer (I didn't bring mine for the sake of I thought all places had one) so that may be something to add to the lodge. Only one roll of toilet paper in each bathroom. We stayed 5 days and the place holds so many people, there really needs to be more toiletries left that what was in there. We went and bought a lot of extra stuff to be able to have it. Overall, The place was ok. It was clean. Not really multi-people friendly in my opinion. Really didn't like the laundry room experience or the lights not working because that could be dangerous.

When we arrived at the check in office it was closed due to weather but we called the 800 number and they put us in a very nice cabin for same price.

Condo was exactly what we needed. Could sleep 16. We only had 6, so we had plenty of space. The 2 large beds were too soft, but still good. Main purpose of our trip was 3 days at Dollywood. Very convenient location for that.