Pool La La - Pigeon Forge Cabin

Everything was great other than the microwave not working but other than that the cabin was amazing. I would definitely recommend.

Cabin is exactly like the pictures. We had a question while we were there and they were quick to respond. We would stay here again and recommend it to others.

Absolutely loved this cabin and location was great too! Had Elk Springs come out and look about a problem with the washing machine and they came out that day and fixed it. We also got to see a black bear which came by our trash cans and got pictures of it. Awesome cabin and Rental company will stay here again!

First I want to say that this was a great experience and we will be enjoying Pool La La again. The actual size of this rental was bigger than I expected.
There are only a few things I would suggest that would have made this a perfect experience: The hot tub wasn't in complete working condition and there was a lot of calcium sediments. We called for maintenance and was grateful for their quick response; even though they could not fix the issue during our stay (which was disappointing as I was looking forward to being able to enjoy it). I would suggest that any amenities offered should be available in working and clean condition.
Second suggestion would be to add an outside eating area on the deck, was hoping to sit outside and enjoy the mountain view while eating dinner/breakfast/lunch. And lastly, I feel that your top deck should include lounge sitting, it would have been nice to sit out on the deck more during our stay but the rockers were not at all comfortable.

The rental is exactly as the photos portrayed. Our only complaint for our stay is that there is no privacy while using the pool since there are no blinds on the doors/windows. However, we would stay here in the future.

I booked Pool La La for my husband’s birthday getaway...so we were both excited about our stay. However, when we checked in (which was a smooth process) I was a little disappointed. As soon as we got settled in and toured the cabin, we noticed the floors were dirty with food crumbs which some were stuck to hardwood floor (in the living area), the sheets had blood spot stains on them, the shower floor had extremely long black hair in it, and the shower doors were full of soap scum. The bedroom closet had a dead bug and food crumbs in the closet, and the pool area had hair and debris balls near the pool and back door.
I understand and hav traveled enough to not expect too much from any hotel/cabins/short term rentals to be immaculate; However, I did not expect to take 45 minutes out of my vacation to clean a place that charges a cleaning fee...unacceptable!
Now the customer service was understanding and also told us they would send someone to rectify the situation. So after an hour went by, my husband and I cleaned the cabin. I called customer service to see what time someone was coming out with the sheets and she said she would let us know when they get an ETA. Needless to say, we didn’t get that phone call, so we left for dinner and went to the nearest Walmart to purchase sheets and a coverlet, well as towels.
To be fair, someone came while we were gone and changed the sheets, but put the dirty pillow shams back on the bed with changed sheets.
I provided plenty of pictures of the dirtiness immediately after checking in while in communication with customer service. I kindly asked for a refund or even a portion of the cleaning fee since we did have to take time out of vacay to do something we were charged for. All of our concerns where addressed with the exception of the refund.
The cabin would have been a quaint space had it not been so unkept. The location was great, but it dampened our overall excitement. This site isn’t

Very happy with this place. Very clean and the pool was a great feature with temperatures in upper 90s all week, after out hiking and running around all day. Would definitely return! Also the refrigerator breaker tripped, and maintenance man made trip out at 10pm to get it back up and running with in 30 minutes of a message was sent. A++ service

We rented. Pool La La for spring break. It was great for our family of 4. View was nice. The cabin is spacious with the open concept. The pool is downstairs and the locking door and safety alarm made us feel comfortable about it. We loved the pool. Our daughters could not have enjoyed it more. Overall, great cabin and great experience.

This was the perfect cabin to spend the weekend reconnecting and relaxing. I booked this as a surprise getaway for my boyfriend's birthday. This cabin was close to everything, attractions & restaurants.The location couldn't have been any better. This was our 2nd time staying at an Elk Springs Resort Cabin and this was by far our favorite one. We enjoyed the pool and privacy of the hottub. Check In and Check Out were easy, both were completed via text. The code for the cabin came in early and the cabin was ready by 3:30pm.

It was so relaxing there. The views of the other cabins were no complaint, as they were all just beautiful to look at too, and walking to the edge of the deck were some beautiful mountain views. Some construction going on while we were there but the location is absolutely PERFECT. We are definitely looking to book another cabin in that same area now knowing how close and convenient it is to Gatlinburg and Pigeon Forge. Would recommend if you're staying for a week like we did for our Honeymoon, to bring some extra amenities like TP as you were only given 1 roll per bathroom, and request some more dishwashing tabs to be able to wash dishes more than once that week.