Changes In Altitude - Pigeon Forge Cabin
The Cabin
- Property type: Cabin
- Sleeps: 18
- Bedrooms: 5
- Bathrooms: 5
- Smoking: Non-smoking
- Beds: King: 4, Queen: 1, Sofa Bed: 2, Bunk: 1
- Check In Time: 4:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 23+
- No Pets Allowed
Description
Amenities
- Arcade Games
- Cable Satellite
- Ceiling Fan
- Central Air
- Child Friendly
- Coffee Maker
- Convenience
- Dining Area
- Dishes Silverware
- Dishwasher
- Fire Extinguisher
- Fireplace
- Fitness Room
- Good For Groups
- Hair Dryer
- Hot Tub
- Ice Maker
- Ironing Board
- Kitchen
- Kitchen Cookware
- Kitchen Toaster
- Linens Provided
- Massage Available
- Microwave
- Nearby Attractions
- Nearby Grocery
- Nearby Medical
- No Pets
- No Telephone
- Non Smoking
- Outdoor Entertainment
- Outdoor Furniture
- Oven
- Parking Included
- Patio Balcony
- Pool Table
- Private Deck
- Refrigerator
- Resort Laundry
- Resort Or Neighborhood
- Resort Pool
- Smoke Detector
- Stove
- Television
- Towels Linens
- Washer Dryer
- Wifi
Location
Availability
Host
Policies
Host Cancellation Policy
This host gives 100% refunds of booking deposits within 48 hours of booking, or if cancelled more than 60 days prior to arrival.
A 50% refund is given for cancellations greater than 30 days prior to arrival.
All deposits are forfeited if cancelled less than 30 days prior to arrival unless property can be rebooked.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Traveler Reviews
Fall 2022
Excellent. Great accommodations, great area
Would recommend to others? YesChanges In Altitude
Cabin was awesome. The only complaint was that the hot tub cover was torn and not repaired properly so, Styrofoam was in the water. It needed replacing instead of duct tape repair.
Would recommend to others? YesProperty Below Acceptable Standards
I could not recommend this property as is. There was feces in the children's beds, the refrigerator was leaking water, bar stool was broken, and toilet flushing lever was broken. Overall cleanliness was below average. Reading the requirements that we had to meet and penalties that we would have had to pay, it bothers me that we have no recourse when you did not provide what we paid for.
Would recommend to others? NoUnfortunately we believe the sheets were soiled by these guests. We attempted to deliver fresh sheets at 11:30 at night and they refused to open the door for our delivery person and refused the new sheets. The next day when they complained about the refrigerator we sent our appliance tech who repaired that. Again, they had the door locked and deadbolted and refused to answer the door all while continuing to complain. We are always happy to address any concerns with our guest. However it does take both sides to be cooperative.
Beautiful Cabin
We had a great stay at this cabin. Very spacious and beautiful. Was in a great location as well
Would recommend to others? YesTrip
great location
Would recommend to others? YesGreat House. Bad Service
We recently completed a 5 night stay at this cabin. I first must say the cabin is very nice with a great location. With that said, I also must say the service is far from what I expected. This cabin feels like some corporation owns it and only cares about the bottom line. We called for trash service like they asked. We had three bags of trash. I then asked are there anymore trash bags? They responded with yes but you need to purchase them from us. Really! I guess we tried to overlook the fact that there is absolutely zero amenities in the house. Nothing other than the bare minimum. We were willing to over look that. However, when we asked for trash bags you told us to buy them from you. That is horrible customer service. Also, not showing up to even pick up the trash is bad customer service as well.
Would recommend to others? NoWe are glad you found the cabin in a great location, nice, and had no issues with the cleanliness. We are a company of only 6 people. Far from a stale corporate organization. With that said even being a small company we have limitations to ensure a consistent and smooth experience to the consumer. So we go to great lengths to be transparent in our communications so our guests know what to expect. We are disappointed that you rated us poorly as you missed the "what we provide" notifications in 3 separate communications and misunderstood the communications we had with you regarding the trash bags.. We supply a starter pack of trash bags, soaps, shampoos, dish liquid, laundry detergent, dishwashing pods and more. We do not supply unlimited supplies as they get stolen from the property. This will only increase costs which get passed on to consumers through higher rents. Starter packs are standard in this area and again, we gave full disclosure on this numerous times. We reviewed the recorded calls and text message and we did not offer to sell them to you. We advised that you must purchase them on your own when the starter pack runs out. We highly recommend that you read the communications sent to you by your host to make sure you are not disappointed in the future.
Very
This cabin was very nice! 14 of us stayed here ans had plenty of room!
Would recommend to others? YesVery Pretty
Wonderful
Would recommend to others? Yes