Reindeer Bay - Pigeon Forge Cabin
- Property type: Cabin
- Sleeps: 9
- Bedrooms: 1
- Bathrooms: 1
- Smoking: Non-smoking
- Beds: King: 1, Bunk: 2
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 21+
- No Pets Allowed
- DVD Player
- Cable Satellite
- Air Conditioning
- Washer Dryer
- Internet Access
- Fitness Center
- Nearby Grocery
- Hot Tub
- Heated Pool
- Mountain View
- Near Dollywood
- No Pets
Host Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Would not recommend this place
Cabin wasn’t ready for check in , so was late getting in cabin. Toilets didn’t work well, tv system in pool area didn’t work and was removed( and this was one reason for renting this place) kitchen counter, fridg, and stove were nasty. Floors got our feet nasty like had never been mopped. Entirely to hot in that cabin, could use fire pit outside cause was dirty and full. So I’d say it’s the worst cabin I’ve ever rented!!!!!!!!!Would recommend to others? No
Your review concerns us, Jennie. We don't understand how this cabin can go from raving reviews to what you are describing. It is almost like you are referring to a totally different cabin. We do not show any issues reported during your stay, other than the exchange with our representative when you were notified the cabin would be a little delayed. We were informed at that point that the review was already going downhill. We can certainly understand your frustration, however, you were notified prior to arrival. You were also notified two days prior to arrival that there was a chance. We try our best to have the cabins ready by our target time of 3:00 pm. Even with our best efforts, they can be a little late from time to time. We feel that preparing the cabin properly is more important than rushing through. Please do not hesitate to contact during your stay, should the need arise. We are always happy to send a technician out to assist you, if given the chance. We sincerely apologize for any disappointment, we only wish we would have been given the chance to fix these issues.
8 Out Of 9 Reindeer
Reindeer Bay is an awesome Christmas themed cabin in a great location with a spectacular view! My family of four stayed there during our fall vacation. The kids loved swimming in the indoor heated pool while watching cartoons on the projection screen in the pool room. My wife and I enjoyed the hot tub on the balcony, not too many things are better than the combination of the cool crisp air above the steamy 104 degree water with a drink in hand...non-alcoholic of course (in accordance with the rental agreement). The location was just about perfect...5-10 minutes away from the Pigeon Forge strip for the entertainment side of the vacation and just far enough away from the city lights that you can see the stars in the sky when back at the cabin. One thing I will never forget about the cabin was the driveway, pull your seatbelt tight and hit the gas when going up the driveway. I can still see the fear in my wife's face and hear the cheers from the back seat from the kiddos like we were launching our car into outer space. Check the weather forecast, if there is snow or ice expected during your stay...find a different place to stay, this was the only cabin in the Sherwood forest area with this steep of a driveway. The Christmas decorations were the deciding factor for us when we were narrowing down our choices for cabins in the area. It is nice to have that warm and loving family feeling you get from Christmas, especially when you are on day 4 of a family vacation and the kids are starting to drive you nuts. On a scale of Dasher to Rudolph...i rate this experience 8 out of 9 reindeer.Would recommend to others? Yes
Thank you for taking the time to review your recent visit, Bart! It is delightful to hear that you and your family had such a great time at Reindeer Bay creating memories that are sure to last a lifetime. It sounds like you chose the perfect place to relax and enjoy some time away from the hectic world we are living in. It would be a pleasure to serve you and your family again in the near future. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
Great Cabin And Location
The cabin was very clean and nicely decorated, and it felt nice and homey. The internet and tv worked very well. We really appreciated all the supplies that were provided (ie soap, shampoo, etc). Would definitely stay here again, and recommend to friends and family.Would recommend to others? Yes
Thank you for your wonderful review, Ben! We are delighted to hear you enjoyed your stay. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Reindeer Bay Stay Review
Overall the cabin was nice for my stay, but I will say if you are looking to book this cabin(Reindeer Bay) make sure you are fine with the very very steep driveway with little turnaround space. We were very disappointed about this because we had to carry our luggage and belongings up the hill because our vehicle wouldn’t have space to turnaround after we got up this very steep driveway. Additionally, the cleaning service could do a better job cleaning, we found trash in several areas on the floors in the cabin. Overall cleaning job could be better throughout the cabin. The only reason I wouldn’t recommend to this cabin to anyone would be because of the driveway. Everything else was okay.Would recommend to others? No
Thank you for sharing your experience with us, Paula. We are sorry this cabin was not the right fit for you. The driveway is steep, however, truly worth any challenge for the exceptional features this property boasts. Please contact us when you are ready to start planning your next get-away. We offer a great selection of cabins that are sure to exceed your expectations. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Absolutely fantastic cabin in an amazing location. The driveway is extremely steep but worth it.Would recommend to others? Yes
We are always thrilled to hear of great family experiences with our resort. The roads going to this cabin can be challenging, however, the views you will experience walking into this cabin are certainly well worth any challenge experienced. In our area, you will need to drive on mountainous roads to get to the cabins with the spectacular views. We hope to work with you again very soon. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Fun Themed Cabin With Lots Of Amenities
We enjoyed our stay at Reindeer Bay! They committed to the theme, and the amenities were like no other house we stayed in - pool, games, appliances, hot tub etc. It was a short ride to the main strip in Pigeon Forge but tucked away enough to feel like you’re in the mountains. We were a family of four and felt like the right size.Would recommend to others? Yes
It was our pleasure to provide you with luxury accommodations during your visit, Megan. You selected a great cabin with unbeatable amenities that was close to all the excitement in the area. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. See you soon!
This cabin was gorgeous and offered amazing views. We’ve been to the area several times and this was the best cabin yet!Would recommend to others? Yes
It is delightful to know you enjoyed your recent stay with us, Sarah. You certainly chose the perfect cabin to spend your getaway. We enjoyed having you and hope to see you again in the future. Remember, as a returning customer you will receive 10% off future stays! Thank you!
Was Just Ok
This cabin was ok, but not worth what we paid for it. The location is great, but the cabin itself leaves a lot to be desired. The driveway caused a lot of anxiety...not because of how steep it was but because there is a straight drop off on the side with no railing. When driving an SUV, it’s impossible to see the edge and it’s very dangerous when trying to turn around. The hot tub is nice, but it’s not covered so it can’t be used when it’s raining, which it did a lot during our stay. The cabin is relatively clean but there are cobwebs EVERYWHERE. It’s in desperate need of dusting! There is no outdoor dining table. The pool room projector didn’t work when we arrived. The owner sent someone to fix it, which left me spending my afternoon managing logistics to ensure the driveway was clear for when my parents arrived...it’s not how I wanted to spend my vacation. The air conditioner needs to be upgraded. It was only in the 80s during our trip and the a/c couldn’t keep up. Expect the upstairs bedrooms to be HOT during your stay. In fact, we left a night early because the bedroom was too hot for our children to sleep. Not what I would expect for the price of this cabin.Would recommend to others? No
Thank you for sharing your experience with us, Stephanie. Your review certainly concerns us, as nothing was reported during or after your stay. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. We also appreciate your feedback about the cabin. We have sent these items to the appropriate department for review. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
This cabin was very nice, comfortable beds, great views of the mountains and having a pool inside the cabin was great for the grandkids and adults. Cabin was clean and in a great location, close to town. We would recommend this to family and friends. The ONLY thing that we could complain about was the driveway - very steep.
We always love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Reindeer Bay is full of great amenities and the pool is great for the kids and adults! We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
A Beautiful Workout
The house is gorgeous. The views are amazing. Be prepared to climb lots of stairs, elderly guests would have a hard time.Would recommend to others? Yes
Thank you, Angela, for reviewing your recent stay. We are delighted to know you enjoyed your time at Reindeer Bay. It is certainly a great cabin to relax and make memories that are sure to last a lifetime. We hope you choose to visit us again. Remember, as returning guests you will receive 10% off future stays. Thank you!