Alpine Pool Lodge was a fantastic alternative to staying in a hotel. We are a family of four (children 17 and 13.) I shopped high and low in different parts of the country and would have paid 4x as much for a 400 square foot hotel room with one bathroom. I am delighted to have found this gem! There are three bathrooms, so kids each had their own space, with a TV and bathroom. The kitchen was fully stocked with utensils, dishes, glasses, and cookware. The indoor pool, hot tub, arcade game, and billiards table left us little reason to leave the cabin. I felt secure nestled in a community of houses yet had our privacy. Great proximity to The Smoky Mountain National Park, Pigeon Forge, Gatlinburg, and Dollywood. Endless options to make family vacation memories.The unexpected customer service was a bonus. They would text us or call us to check in on us. They were quick to answer my text questions and eager to help. I never expected this kind of care.Alpine Pool Lodge is a large, spacious, beautifully decorated, and maintained home away from home. I couldn't give it four stars on cleanliness because the vents (especially the one in the kitchen) are in much need of attention. As this is brought to their attention, I am hopeful they will grab a Swiffer or shop vac to rectify the issue. Then, perfect! Have to give a plug to an amazing find-Ristorante DellaSantina in Sevierville. Authentic Italian food worth the price, lovely interior. The location is deceiving, do not judge this book by its cover. Put this restaurant on your list!
Would recommend to others? Yes
Host Response (August 27, 2021):
We love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. Alpine Pool Lodge is full of great amenities and the pool is great for the kids and adults! We have forwarded your suggestion regarding the vents to the appropriate department to rectify. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!