Mountain Pool Lodge - Pigeon Forge Cabin

4 Bedroom wiht Private Indoor Heated Pool
Pigeon Forge, TN, US
3.0 (4 Reviews)
Cabin
Sleeps 10
4 Bedrooms
4 Baths
WiFi
No Pets

The Cabin

  • Property type: Cabin
  • Sleeps: 10
  • Bedrooms: 4
  • Bathrooms: 4
  • Smoking: Non-smoking
  • Beds: King: 3, Sofa Bed: 1, Bunk: 1
  • Check In Time: 3:00 PM
  • Check Out Time: 10:00 AM
  • No Pets

Description

Your group may never want to leave the cabin! The kids will love playing in the heated indoor pool or shooting a game of pool on the pool table. Relax on the covered deck and enjoy a soak in the 101 degree hot tub. This cabin has a fully equipped kitchen and dining area for in cabin meals, free wifi and washer and dryer for your stay. Close to all the attractions you are in a quiet resort area but just 5 minutes from all the fun in Sevierville and Pigeon Forge including dinner theaters, restaurants, outlet malls and attractions. And you are 10 minutes to Dollywood. Bedroom Configuration: Main Level - Bedroom 1: King Bed - Sleeps 2  Main Level - Great Room: Queen Sleeper - Sleeps 2  Upper Level - Bedroom 2: King Bed - Sleeps 2  Upper Level - Bedroom 3: King Bed - Sleeps 2  Lower Level - Bedroom 4: Queen Bunk - Sleeps 4

Amenities

  • Cable Satellite
  • Wifi
  • Washer Dryer
  • Grill
  • Resort Pool
  • Hot Tub
  • Private Pool
  • Theater Room
  • Near Dollywood

Host
Cancellation Policy

If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.

Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.

Traveler Reviews

4 Reviews
3.0 out of 5
Summary
5
0%
4
25%
3
50%
2
25%
1
0%
Sharon C.
Lexington, KY
A green check mark graphic. Verified Guest
2 out of 5
Reviewed January, 2018

Disappointed

Entering cabin everything seemed ok but as we got settled in we noticed a lot of disappointments! First the carpeting in cabin is very dirty...very aged and soiled! We seen several bugs in cabin! The pool area was so cold that or kids could not even swim...one of the main reasons we choose this cabin was for the pool! We tried calling the office a couple of times and couldn't get anyone live to answer so we just said forget about it! The cabin's size was very nice but the cleanliness and not being able to use the pool really put a damper on our whole trip!! These issues really need taken care of!

Would recommend to others? No
Host Resonse (January 03, 2018):

We appreciate your feedback in regards to your recent visit. Although we do make an attempt to sweep them up during each cleaning, in the mountain area, getting rid of insects completely is almost impossible. We have our cabins treated monthly but we do apologize if there were insects during your stay. We do offer 24/7 staff assistance and your feedback regarding our company not returning phone calls is simply not true. We document all correspondence and are required to reply to all messages that are left within a 15 minutes time frame. We love assisting our guests and would have been happy to address the temperature issue in the pool room during your stay. I have reported your concerns in this regard and in regards to the cleanliness to the proper departments and I can assure you they will be addressed. Please know it was not our intention to disappoint you. Thank you for sharing your thoughts with us.

Geraldo M.
Shelton, CT
A green check mark graphic. Verified Guest
3 out of 5
Reviewed December, 2017

Great quit getaway

We been looking for a cabin for a family vacation this was the perfect spot. Location is great you are away from the busy part of the town but close enough to have some fun. Check out time sucks because is 10:00 I believe they should make it later because you can’t check in into 3:00. The pool water was cold so we didn’t enjoy the pool at all. We could have chosen a different cabin without a pool if we knew it was not going to be heated.

Would recommend to others? Yes
Host Resonse (December 31, 2017):

Thank you for taking the time to share your experience with us, Geraldo. We are sorry to hear the pool was not heated during your stay. The pool was checked by one of our technicians after you checked out and it was discovered that a breaker had tripped. The breaker was reset and we are happy to report it is fully operational again. Please do not hesitate to contact us during your stay should you experience this issue in the future. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.

Lewisburg, TN
A green check mark graphic. Verified Guest
4 out of 5
Reviewed November, 2017

Great cabin!

We all had a wonderful time! Kids loved pool, video game, and air hockey table. Wish it had a better view.

Would recommend to others? Yes
Host Resonse (November 24, 2017):

Thank you for your wonderful review, Karen. We are happy you enjoyed your stay. We are sorry to hear you were disappointed in the view at the cabin. The pictures on the website are a true reflection of what you will find once you arrive at the cabin. We offer a variety of cabins that offer the view you are looking for. Please contact one of our Sales Representatives when you are ready to start planning your next get-away. They will be happy to assist you in finding a cabin that will not only meet, but exceed, your expectations. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.

Chris B.
Mechanicsburg, PA
A green check mark graphic. Verified Guest
3 out of 5
Reviewed September, 2017

VACATION GETAWAY

PICTURES WERE A LITTLE DECIVING. HOT TUB COULDN'T BE USED BECAUSE THE WATER APPERARED TO BE LEAKING OUT SOMEWHERE.

Would recommend to others? Yes
Host Resonse (September 08, 2017):

Thank you for taking the time to share your experience with us, Chris. We appreciate your feedback, as it helps us to improve the quality of each stay. Thank you for bringing the issue with the hot tub to our attention, as we were unaware. Please do not hesitate to contact us during your stay should you find that any of the amenities are not functioning properly. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.

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