Splash Mountain Lodge - Pigeon Forge Cabin
- Property type: Cabin
- Sleeps: 10
- Bedrooms: 4
- Bathrooms: 4
- Smoking: Non-smoking
- Beds: King: 3, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Cable Satellite
- Washer Dryer
- Mountain View
- Resort Pool
- Hot Tub
- Private Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
This cabin was absolutely beautiful!Spacious and very clean! The pool was amazing! The staff was friendly and extremely helpful.Would recommend to others? Yes
Thank you for your wonderful 5-Star review, Amber! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains. Hurry back, new memories are waiting to be made!
Vacation with the kids
Very nice cabin. Very clean.Would recommend to others? Yes
Thank you for your wonderful review, Jeff. We are pleased that everything during your stay was splendid. We hope you will make plans to visit with us again on your next trip to The Great Smoky Mountains!
Gatlinburg Get A Way
We really liked our cabin. The kids loved the pool. Our biggest complaint was the mattresses were very loud and squeaky! Not sure if it was the mattress or the box springs. ??? Also, the upstairs bathrooms had very low water pressure or bad shower heads.Would recommend to others? Yes
Thank you for your kind review, Fred! It is delightful to hear that you enjoyed your recent cabin stay. We appreciate your feedback regarding the beds and water pressure. I have reported these items to the proper departments to be addressed. Please keep in mind, we do offer 24/7 staff assistance, and we are happy to assist you during your stay. It would be an honor to serve you again on your next trip to Gatlinburg. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
The rental was clean, as it is fairly new.The biggest problem was the crunchy bed noise. I don't know how else to describe it. Every time you entered the beds or moved there was a very loud plasticy noise. No sneaking into bed here. The air conditioning was having trouble keeping up with the heat. We had to close vents on the main level to try and cool the upper level. The upstairs bedroom had no blinds on the window peaks, so the sun came in very early and let a tremendous amount of heat into the upper floor in the afternoon. So if you're not a morning person; don't sleep in this bedroom.The bathrooms did not include a bathtub, so it was had to bath the one year old with us.The showers have no grab bars and the small over the shower head shelving unit could not hold more than two bars of soap. There are inadequate hooks in the bathrooms, so you might want to bring your own over the door hooks. The Jack and Jill bathroom had only two hooks for potentially six guests.The street signs are very subtle and hard to find at night. So make sure you have a great sense of direction or a GPS. They could use some more street lighting by the signs or lighted signs. Bring a dish drainer with you if possible, as there was nothing to put clean dishes in to air dry. Paper plates and plastic silverware were are utensils of choice. The kitchen table was a nice size.Overall we had a good experience and would recommend the property. The kids had blast in the pool and didn't want get out. The four year old was able to easily stand in the shallow end. There were pool towels on the property.The management company was very friendly and responsive to any communication we had. The location was near Pigeon Forge, Gatlinburg, and the National Forest. Lots of things to do, but not enough time to do it.Would recommend to others? Yes
Thank you for taking the time to share your experience with us, Janis. We appreciate your feedback, as it helps us to improve the quality of each stay. Thank you for your suggestions. This is a newer property and even though our technicians are in the cabin between each stay, often times they are unable to see which improvements would be most beneficial during our guests' stay. We are happy you enjoyed your stay and sincerely apologize for any inconvenience experienced. We hope you will consider staying with us again in the future.
Very Nice Stay
This house was beautiful and had a beautiful setting. My kids loved the indoor pool with large screen TV. The house was very close to everything, just a short drive down the hill. One downfall is no closets for your clothes or luggage. But that was not a big deal.Would recommend to others? Yes
We are happy to hear you enjoyed your recent stay at Splash Mountain Lodge, Wendi! Thank you for the suggestion; I have forwarded this to the proper department for review. We hope you and your family will make plans to visit us often. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
Splash mountain lodge was an absolutely beautiful cabin the only complaint I had with our entire stay was the fact that we had this 4 bedroom cabin and they left us 1 trash bag to use and we were there for four days and no extra toilet paper at all we had to go buy our own but other than that it was awesome the pool was great !! And very clean we would definitely stay here again !!Would recommend to others? Yes
Thank you for sharing your wonderful experience, Michelle! Splash Mountain Lodge is certainly a great cabin to relax and create lasting memories together. In an attempt to avoid confusion, we do send an email prior to arrival stating that, unlike a hotel, we only provide a starter supply of all paper items. We are very sorry if there was any miscommunication in regards to this. It is a pleasure to hear that you enjoyed your stay, and we hope that you will choose to stay with us again during your next trip to The Great Smoky Mountains.
It was amazingggggg. We had an unforgettable time.Would recommend to others? Yes
Thank you for your wonderful review, Natasha! We are delighted to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to The Great Smoky Mountains. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!
Great stay great location comfortable beds everything was clean
Everything was clean and comfortable I loved my stayWould recommend to others? Yes
Thank you for sharing your wonderful experience with us, Brian. We are pleased that you enjoyed your recent cabin stay and hope you will make plans to visit often. Please keep in mind, as repeat visitors you will enjoy 10% off all future bookings!
Nice home, convenient location
Splash Mountain Lodge was a nice place to stay during our visit to the Pigeon Forge area. The amount of bedrooms and bathrooms was perfect for our family. The Multicade, foosball table, and air hockey table were a big hit! The only things I would have a complaint about is in the bedrooms there were no closets, and not all of the rooms had a dresser. There was also no address posted anywhere on the house, so we followed the exact directions and punched in the code with our fingers crossed that it was the right place. None of these things ruined our vacation, but wanted to point them out. The pool was great to have, you just have to figure out the alarm system when you go in and out.Would recommend to others? Yes
As always, we love hearing about great family experiences! We are pleased that everyone had such a great time at Splash Mountain Lodge. You certainly chose the perfect cabin for you and your family to enjoy some relaxation in the Smoky Mountain area. The top-notch amenities and wonderful mountain views are perfect for creating memories that will last forever. We truly value your feedback in regards to the lack of closets and the signage; I have reported these to the proper departments and I can assure you we will evaluate these. We hope you will make plans to visit us again very soon!
We Enjoyed our stay
What a wonderful experience! Beautiful cabin! The kids had an amazing time in the pool theater! Elk springs customer service was outstanding!Would recommend to others? Yes
Thank you for your wonderful 5-Star review, Shalonda! We are excited to hear your stay was exceptional. You certainly chose the perfect cabin to enjoy a relaxing Smoky Mountain get-away! We enjoyed having you as our guest and hope you will consider staying with us again in the future.