Heavenly Hideaway #256 - Pigeon Forge Cabin
- Property type: Cabin
- Sleeps: 6
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 1, Queen: 1, Other: 1
- Check In Time: 4:00 PM
- Check Out Time: 10:00 AM
- Pets Allowed
- Washer Dryer
- Pet Friendly
- Hot Tub
- Mountain View
- Cable Satellite
No shows will forfeit any monies put down.
All group stays (2 or more cabins), 4 bedroom stays and larger, and stays totaling $1200.00 or more must prepay their stay 30 days in advance. No refunds or changes for cancellation of these stays.
Other than those listed above, you can cancel or change your reservations with this host. Cancellation must be at least 30 days prior to arrival in writing. A $120 cancellation fee is deducted from prepayment, no exceptions. There are no refunds or cancellations less than 30 days prior to arrival for any reason. All stays are prepaid 30 days prior to your arrival.
To change a confirmed reservation, you must give at least a 30 day notice to the host and stay within 6 months of original arrival date. A $35 fee will be charged and your stay must be prepaid in full and no refund if reservation is cancelled. Reservations that are changed with the host cannot be changed or cancelled for any reason. No credit will be issued for unused portions of time in case of late arrival or early departure.
Heavenly Hide Away
Got to cabin at 11:45 pm followed late arrival instructions. It was 6 degrees outside and the code would not work to get in. The emergency number on the paper was no good. So after another 20 min of searching I found a number on the internet that worked. After talking to do different people and trying 3 different codes the door unlocked. Then the alarm began to sound off and he code for it was no good either. The alarm company finnaly disarmed the alarm and thankfully the cops never showed up. What a great way to start a honeymoon.Would recommend to others? No
The cabin was clean and had the amenities we needed. The christmas lights decor was beautiful. We also enjoyed the view. There are a few things at the cabin that need a little fine tuning. We couldn't use the upstairs shower because water would leak through the kitchen ceiling and pool on top of the cabinets. There was a bad draft from the middle door in the living room and from underneath the kitchen cabinets. We had a hard time keeping the downstairs warm. There were a couple nights the kids had to sleep in the living room next to the fireplace because their bedroom was too cold. The temps did get in the single digits at night and the aux heat wouldn't stay on. So we would wake up to it being in the mid to low 60's in the cabin. .Would recommend to others? No
Heavenly Hideaway was great!!!
Heavenly Hideaway was one of the best cabins weâ€™ve ever stayed at in16 years. The cabin owners have taken a lot of time to decorate it for Christmas and it looked great. Our only problem was that we would have liked to have stayed longer but had to return to work. We will be visiting Heavenly Hideaway again the next time we are in Pigeon Forge.Would recommend to others? Yes
Jeremy, Thank you for staying at Aunt Bugs. We hope your enjoy your cabin Heavenly Hideaway. Thank you for taking the time to post your comments on the cabin. We are looking forward to your future visit to Smoky Mountains. Thanks, Tim
4-Wheel Drive and Nerves of Steel Needed
Loved the cabin. Loved the wrap around covered porch. Hated the VERY dangerous drive up the one lane perilous road. We were in an F110 Ford truck and could not pull into our driveway unless we went to the top of the scary hill and turned around to approach the driveway from a somewhat better angle. We had to put rocks into the ditch to keep from getting stuck. I had asked about the road in as well as the and was told that it was moderately steep. There was a hairpin curve that was frightening. Thankfully we did not meet another car as you would have to (gasp) back up into another driveway. We tried to make no more than one trip a day out. Please believe reviews and do not believe the booking agents!Would recommend to others? No
Relaxing visit nice view, not our first cabin in the smokies. We usually go for more secluded higher in the mountains cabins but we were on short timing.Would recommend to others? Yes
Thank you for staying with us, and for sharing your experience with us! We are so happy that you enjoyed your trip to the Great Smoky Mountains, and your stay at our cabin rental! We appreciate you, and look forward to your next stay with us!
Guest from Sarasota Florida
Love the cabin. Great views. This is my second time I stayed at this cabin. Suggestions for improving future guests' experience is as follows: 1. Need updated couch and chair in LR. Very uncomfortable!! 2. Need mattress pads on upstairs bed. 3.Need more blankets/linen.4. Noted spider webs throughout the cabin.5. Need dust mop to dust the floor very dusty. 6. Commode downstairs occasionally ran non-stop when you flushed it. 7. Two stove burners do not work. 8. Refrigerator so cold ice formed in the beverages. 9. Road leading to cabin needs to be fixed. Major pot holes which could potentially damage cars going to the cabin. Would consider staying at the cabin in the future if the above items were addressed. Overall experience was good. Sarasota guest, Oct, 2017Would recommend to others? Yes
Very nice cabin... had a great timeWould recommend to others? Yes
Dylan, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Heavenly Hideaway! We appreciate you, and hope to see you for future rentals! Thanks! Tim
the Management staff was very professional the cabin is located up a very hard to navigate road due to all the holes and steep turns.the cabin is beautiful however the pool table and both hot tubs are in need of updating and the cobwebs and windows need cleaned.overall we had a pleasant stay.Would recommend to others? No
Thank you for providing us with feedback about your cabin rental experience! Your information is greatly appreciated and will be forwarded to the private owner of this cabin. We value each and every one of our guests and do our best to provide a positive experience for each. We are sorry if this did not happen for you! Thank you for staying with us!
Heavenly Hideaway #256
Generally, our stay was great! We didn't have a hard time getting the key/code to the cabin despite checking in late (10PM). The only problem we had was the location. It was difficulty to find, the signs were too small. And the dirt road going up the cabin was very narrow, bumpy, and steep, a 2WD sedan will have a hard time going up.Would recommend to others? Yes
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.
Could have been better
Poorly kept, the rental was very dirty! We had to wash and clean everything before we could even use it! The rental people weren't honest about the location of the house either which was very disappointing. They did however send someone out to clean which was a very poor cleaning still and I interruption of our visit. Though they (cleaning people) were very nice more welcoming then the actually. I was told I would get a call back about all my complaints but that still hasn't happened! I will never use this company again! very poor service and very over priced! pictures look way better than the actually cabin!Would recommend to others? No
Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.