Cozy Bear Cove #288 - Pigeon Forge Cabin
- Property type: Cabin
- Sleeps: 8
- Bedrooms: 2
- Bathrooms: 2.5
- Smoking: Non-smoking
- Beds: King: 1, Queen: 1, Other: 2
- Check In Time: 4:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Washer Dryer
- Near Dollywood
- Hot Tub
- Resort Pool
- Cable Satellite
No shows will forfeit any monies put down.
All group stays (2 or more cabins), 4 bedroom stays and larger, and stays totaling $1200.00 or more must prepay their stay 30 days in advance. No refunds or changes for cancellation of these stays.
Other than those listed above, you can cancel or change your reservations with this host. Cancellation must be at least 30 days prior to arrival in writing. A $120 cancellation fee is deducted from prepayment, no exceptions. There are no refunds or cancellations less than 30 days prior to arrival for any reason. All stays are prepaid 30 days prior to your arrival.
To change a confirmed reservation, you must give at least a 30 day notice to the host and stay within 6 months of original arrival date. A $35 fee will be charged and your stay must be prepaid in full and no refund if reservation is cancelled. Reservations that are changed with the host cannot be changed or cancelled for any reason. No credit will be issued for unused portions of time in case of late arrival or early departure.
Cozy Bear Cove #288
My family and I had a wonderful stay in this cabin. The location was great! Upon arrival when doing the house check I did have to call maintenance to rest the hot tub that was stuck in sleep mode. The couch bed in the downstairs room was broken and a few leaking water marks on the ceiling in the downstairs bathroom. Those things were not a problem for my family, just wanted to mention them. This was a great cabin and I would recommend it to anyone and will be booking with aunt bugs again!Would recommend to others? Yes
very goodWould recommend to others? Yes
Thank you for staying with us, and for sharing your experience with us! We are so happy that you enjoyed your trip to the Great Smoky Mountains, and your stay at our cabin rental! We appreciate you, and look forward to your next stay with us!
our first family vacation
Our stay was great cabin very beautiful and it was very convenience to all gift shopping there wasand places to see .The only thing i didn't like was that the Wi-Fi would work when it wanted not when you it to.Would recommend to others? Yes
I did not read the reviews before I booked this unit. I was unaware that it was a townhouse. We enjoyed the unit but there were a few issues. There was water damage on the ceiling in bottom floor room. The toilet off the kitchen ran constantly ( i turned it off). The furnishing were nice. The location was wonderful. The people in the office were wonderful. You can hear the people in the unit next to you.Would recommend to others? Yes
Thank you for staying with us, and for sharing feedback about your experience with this cabin rental. Our website does list the cabins in this resort as "townhomes". We apologize if this was not clear and for any inconveniences caused by this. We appreciate you, and hope to see you for future rentals!
Not exactly as represented
Supposed to sleep 8, but no way when both sleeper sofas were unusable. Wi-Fi was practically nonexistent and cable reception was horrible. The cabin was spacious and in a great location, but needs work. One lamp in the living room did not have a button to turn it on with. Upstairs toilet would not flush.Would recommend to others? No
Thank you for staying with us! We apologize for any inconveniences that you encountered during your stay at Cozy Bear Cove, and appreciate your feedback! Your information will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope to see you for future rentals!
The location was superb comma very convenient to everything usually like. The cabin has many areas that could be updated. I was most dissatisfied with the cleanliness of the cabin. There were cobwebs on the chandeliers two of the commodes had Rings where they had not been cleaned nor had they been flushed.Would recommend to others? Yes
Thank you for staying with us, and for sharing feedback about your experience with this cabin rental! Our company uses contract cleaners to clean our cabins, and this crew has recently been released. We apologize for any inconveniences you encountered during your stay! Additionally, we are working with the private owner of this cabin for any updates that are needed. We appreciate you, and hope that you enjoyed your trip to our area!
Cozy Bear 288
I have a number of issues with this cabin.1. No WIFI or internet I called the office asking for a WIFI code they said I would be able to connect to one of the public WIFI but this was not possible. I tried with 2 I phones an Ipad and a laptop. The only way I could connect was by using my hotspot on my phone and that cost.2. It seems that no one maintains the house. Light bulbs were out tear in the sofa seat ants in the hot tub if the hot tub had been cleaned these ants would not be there. . We spill something on the floor and when we cleaned the floor we got up much more dirt that was already there. The lint filter on the dryer had at least 6 months of lint. the bedding was dirty to the point that we would not use it. I had to replace the batteries in the remote control. All of these things were issue that you don't want to deal with on vacation. The house should be prepared for guests3. The hot tube would not run correctly.4. to take a shower upstairs you had to wait more than 10 minutes for hot water. As you can see this was extremely frustratingWould recommend to others? No
Brent, I am greatly sorry about your experience and the grievances that we are in control of we have rectified. As for the WiFi that is under the control of Golf View Resort and with comments from Aunt Bugs and the other Cabin Rental Companies the resort is working on improving their connections. Thanks John
Valentine's stay in the smokies
We spent two nights here in February 2017. Aunt bugs was easy and quick for booking so that was nice. The cabin itself was decent, roomy,and comfortable. I didn't realize it was like a town house, so it was a little annoying listening to the family's kids next door running up and down the steps and carrying on. I should also point out that the grill is a little dated, and not all the burners work, and the heat shields are missing. So, if you're planning on cooking most of your food on the advertised grill, you should plan otherwise. The cabin was easy to find, easy to access using the number punch acess code vs keeping up with a key. Overall it was exactly what we needed for the weekend get away. Plenty of room for meeting up with friends or family, without being right on top of each other. Clean and comfortable.Would recommend to others? Yes
The location was great and the aunt bugs staff was great.Would recommend to others? Yes
Thank you for staying with us and thank you for letting us know about your stay. We hope to accommodate you on your next visit to the Smoky Mountains.
This is NOT a cabin rental company that extended itself to insuring positive reviews. My entire stay consisted of making phone calls to the main office with ZERO resolutions. When asked in an email for a partial refund I was given a complimentry token gift certificate for another visit. There are cleaner, more well maintenaned properties in Pigeon Forge. Chose something other then Aunt Bugs.Would recommend to others? No
Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.