Vista Lodge - Pigeon Forge Cabin
- Property type: Cabin
- Sleeps: 12
- Bedrooms: 5
- Bathrooms: 3.5
- Smoking: Non-smoking
- Beds: King: 4, Sofa Bed: 1, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
Note: This partner has not provided us with amenities details yet for this property. More details may be available in the property description above.
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
The Stay at the Vista Lodge
The stay was good. My family had a great stay, however, they tried to have a movie night on their last night of stay and the screen would not load.Would recommend to others? Yes
Thank you for your honest review, Marah. We are happy that you and your family enjoyed your stay at Vista Lodge. It is regrettable that you had issues, but please remember we offer 24/7 staff assistance if anything shall hinder your stay. Do not suffer; call us. We love assisting our guests. We hope you will join us again during your next trip to The Great Smoky Mountains. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
Enjoyed the cabin but the drive to it was not pleasant..I will be renting cabins on the actual Elk Springs Resort site from now on. If you like seclusion and view then get this cabin :)Would recommend to others? Yes
Thank you for your kind review, Sherri. We are delighted that you enjoyed your cabin stay. We do have many cabins to choose from on the Elk Springs Resort and I am sure one of our experiences Sales Representatives will be happy to assist you with finding the perfect cabin for your next visit. Hurry back, new memories are waiting to be made!
The Cabin is amazing. Very spacious and accomodating.Would recommend to others? Yes
Thank you for your kind review, James! We are happy to hear you enjoyed your stay. We hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Let me say first the view was great. The cabin furnishings had some wear (bedding, mattress, sheets all needed replaced). Mis-matched plates, silverware and most of what we cooked stuck to the skillets. But everything was very clean. Pretty long drive to Gatlinburg (40 minutes). All in all, not the best cabin I've stayed in, not the worst either. Also wish all the game stuff was on the same level. And need a mirror in one of the bathrooms.Would recommend to others? Yes
Thank you for your honest review, Amy. We are happy that you enjoyed the views at Vista Lodge. It is regrettable that you were not completely satisfied. We truly value your feedback as it helps to ensure we are always improving. I have reported your suggested updates to the proper department and I can assure you they will be evaluated. We do have several luxury cabins to choose from and several of them are only a 10 minute drive to downtown Gatlinburg. We hope you will consider staying with us again during your next trip to Gatlinburg.
Everything was over and beyond what we expected. There was something to do for all ages. We will return very soon.Would recommend to others? Yes
Thank you for your wonderful 5 star review, Earline. You certainly chose the perfect cabin to relax and unwind from the hustle and bustle of everyday life. We look forward to your next visit with us. Hurry back, new memories are waiting to be made!
Vista Lodge Stay
Overall our weekend stay with family was wonderful. However we were not impressed with this cabin. Location wise it was beautiful. The views were breathtaking. The cabin itself wasn't cleaned very well. Lots of dust and dirt behind the bathroom doors. Large stain on main level bedroom carpet. The drain in the bathroom sink up stairs was clogged and drained very slowly. Our first night there the A/C unit stopped working on the main level. We didn't think of contacting anyone at first because we thought maybe it was set on a certain temperature and kicked off when that temperature was reached, but throughout our second day it never would come back on. Finally we called to have someone from maintenance come check it out. Two hours later he arrived to find out the water level on the inside unit had gotten too high and needed to be drained. He wasn't the friendliest person either. Almost like it was a bother for him to be there. The kitchen refrigerator was set on the lowest temperature but our drinks and food stayed fairly warm. We asked the maintenance guy about this as well and he stated that because we put so much food and drinks in at one time it took it longer to cool them down. He said this even after we told him we put them in the night before so it had been almost 24 hours since they had been placed in there. Overall, it was more of the little things that made us not enjoy this cabin.Would recommend to others? No
We appreciate your review, Brittany. Your feedback is very important to us and we appreciate you bringing your concerns to our attention. I have reported the cleanliness and drain issues to the proper departments and I can assure you they will be addressed. We are extremely sorry if you felt that our maintenance man was anything less than concerned about your issues. We do have record of who responded to the call and we will reprimand as needed. Thank you very much for reporting this to us. We do rely on our guests to ensure that we are constantly improving. Please know this is not indicative of a usual stay with us and it was not our intention to disappoint you. Thank you for sharing your thoughts.
Great time in the Smokies
Elk Springs has wonderful rentals. Everything was wonderful.Would recommend to others? Yes
Thank you for your wonderful review, Vitus! We are excited to hear you enjoyed your stay. We hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Family va cay
This home is gorgeous! Didn't want to leave! Will be going back again.Would recommend to others? Yes
It is our pleasure to provide you with a wonderful cabin getaway experience for your family vacation, Rozella. We are delighted that you will be joining us again in the future. Please keep in mind, as a repeat guest you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!
Most Amazing Vacation
Couldn't ask for a nicer place .Would recommend to others? Yes
Thank you for your wonderful review, Klawdia! We are excited to hear your stay was exceptional. We enjoyed having you as our guest and hope you will consider staying with us again during your next visit to our beautiful Great Smoky Mountains.
Weekend at Vista Lodge
Overall the weekend was wonderful! The two things that would have made it even better are 1) a better equipped kitchen - no cookie sheets or cheese graters, and the knives and can opener were pitiful! 2) Knowing that the cabin was in a "neighborhood."Would recommend to others? Yes
Thank you for your honest feedback. We do periodic kitchen inventories and resupply any items that are needed. For future reference, we welcome the opportunity to remedy any issues for you while you are our guest. Cheese graters are not something that we stock in our cabins, but the other items, we do keep on hand. We have staff on site that could bring you any of the necessary items to make your stay more pleasurable. We are sorry that you had these minor issues, but appreciate you letting us know that you had a great weekend at Vista Lodge!