A Mountain View Theater Lodge - Pigeon Forge Cabin
- Property type: Cabin
- Sleeps: 12
- Bedrooms: 4
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 2, Queen: 2, Sofa Bed: 2
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Resort Pool
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
A mountain View Theater Lodge
This property was a wonderful place. Bathrooms were a little small but that's the only complaint I had. I would recommend this property to anyone.Would recommend to others? Yes
Thank you for your fantastic review, Kevin! It is wonderful to hear that you enjoyed your recent visit. We hope you will make plans to stay with us again very soon. We have many cabin to choose from and I am sure one of our experienced Reservationist will be happy to help you find the perfect cabin for you and your guests. Hurry back, a new adventure awaits!
A Wonderful Place to getaway from "it all"
Cannot brag enough about the terrific facilities. The Cabin, is certainly a good deal more than a "cabin" in the Sky. Just great.Would recommend to others? Yes
Thank you for your 5-Star review, Vijay! We are delighted to hear we exceeded your expectations. We enjoyed having you as our guest and hope you will consider staying with us again in the future.
A beautiful cabin with a gorgeous view
From the moment we walked in the cabin was perfect. The view from the decks were spectacular. The cabin was clean with plenty of towels and kitchen supplies. The cabin was in a great location very close to The Parkway in Pigeon Forge near restaurants and fun activities. The theater room was awesome and all bedrooms were a great size. The hot tub was nice and relaxing, as was the jacuzzi in the master bedroom. Would definitely recommend this property and would recommend Elk Springs Resort Cabin Rentals, they were a great company to deal with.Would recommend to others? Yes
Thank you for your wonderful review, Amy! We are delighted to hear we exceeded your expectations. You certainly chose the perfect cabin to relax and unwind from the hustle and bustle of everyday life. With amazing mountain views and top-notch amenities, you really can't go wrong at A Mountain View Theater Lodge. It truly is a hidden gem! We hope you will make plans to visit us again during your next trip to The Great Smoky Mountains. Keep in mind, as repeat visitors you will enjoy 10% off all future bookings. Hurry back, a new adventure awaits!
Not a great start (Secluded Hideaway.. then moved to this cabin)
I rented the Secluded Hideaway for my family to spend Spring Break together. Our first night there, we went out to eat. When we came back, someone had broken into the cabin, and they stole everything we had (2 Laptops, Professional Camera, GoPro, Jewelry, Make-up, etc). I called the facility to let them know. They asked me what all was taken. I was listing everything, and the lady stopped me and asked... what of ours was taken. I told her nothing. It was only our stuff. We called the police of course. After that was taken care of, the company did put us in another cabin (A Mountain View Theater Lodge); however, we did not hear another word from them. Of course, there was no insurance on their end to help with the theft, and they did not offer any type of discount for our stay. We lost around $5000, and I know that it's not the company's fault; however, they did not do anything to make us feel like they cared... other than putting us in another cabin. Once we got to the other cabin (about 1:30am), the stay was fine, but the start of our vacation and the lack of caring from the company put a bad taste in our mouth. We will not be using this company in the future to book a cabin.Would recommend to others? No
Thank you for taking the time to share your experience with us, Tim. We are truly sorry for the incident that occurred during your visit. Your feedback certainly concerns us, however, after looking into this information we would like to clarify the details. I did speak with our representative in regards to this situation. She has ensured me it was not until after we had taken a list of everything that was stolen from you that she asked if there were any cabin items missing. It appears you spoke with our staff several times and we were caring and apologetic on all occasions. I understand that in a frantic state this may have been misunderstood, however, our staff members are fully trained for these situations and we feel we were very sympathetic. We do have security systems in place to help avoid situations such as these and upon check-in, you are provided with the code to arm and disarm this security system. It did not appear to be armed at the time of the break-in. Unfortunately, cabin owners that have active security systems are not required to have theft insurance. We are very sorry we could not assist you in this manner. It does appear that another member of our staff called the next morning to check in on you and your family. Again, I am very sorry if you feel we were not compassionate and it is regrettable that you will not be staying with us in the future.
One of the best vacation spot ever. We enjoyed our time. It was hard to keep the downstair of the cabin warm but everything else was wonderful. I will definitely come back.Would recommend to others? Yes
Thank you for your wonderful review, Johnny. We are delighted you enjoyed your stay, however, disheartened to hear you experienced this issue with the distribution of the heat throughout the cabin. It can be difficult keeping an even temperature throughout the cabin due to the open spaces in each level. Please do not hesitate to contact us should you experience this issue in the future. We are always happy to send out one of our skilled technicians to assist you. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope to see you again in the future.
Gods World Creation
The stay was out of this world we really enjoyed our week stay in the mountains.Words canâ€™t express how our stay was we are looking forward to next year. It is so much to do but not enough time. Customer service was on point when we had to make a call to them. Our overall stay was lovely.The property was in a perfect location since this was our first time. Oh my goodness we went to Paula Deans restaurant out of this world the places to shop was wonderful. We rate the stay a 5 or more.Would recommend to others? Yes
We appreciate your business and your fantastic review, Billie! It was our pleasure to provide you with luxury accommodations for your getaway. A Mountain View Theater Lodge is definitely a great cabin to relax and enjoy some time away from the hustle and bustle of everyday life. It is great that you were able to explore some of our area and we look forward to your next visit. Hurry back, new memories are waiting to be made!
My rental experience was great! One minor issue with one of the guest bathroom, but thatâ€™s it. It was conveniently located near everything. We had a really great time in Gatlinburg and will be returning.Would recommend to others? Yes
Thank you for your wonderful review, Latresha. We are pleased that you enjoyed your cabin stay and hope you will make plans to visit with us again very soon. Hurry back, new memories are waiting to be made!
Fall Vacation 2017
Rough start. Refrigerator wasn't working and had to call for maintenance. There was an extra fury house guest running around.Would recommend to others? Yes
We appreciate your honest review, Angela. We truly apologize for the inconveniences you faced during your stay. A Mountain View Theater Lodge is a great cabin and we do hope that despite your rough start, you were able to enjoy your getaway. We thank you for making us aware of these issues and I can assure you they are being addressed.
Wasn't terribly bad, but a little makeover wouldn't hurt.Would recommend to others? Yes
We truly appreciate your feedback as it helps us to improve. We do have several luxury cabins to choose from and would love the opportunity to show you a true 5 star experience.
The cabin was very nice and was able to accommodate all of our needs.Would recommend to others? Yes
Thank you for your kind review, Kelsi! We are delighted to hear you enjoyed your stay. We hope you will stay with us again in the future!