Creekside Hideaway - Pigeon Forge Cabin
- Property type: Cabin
- Sleeps: 2
- Bedrooms: 1
- Bathrooms: 1
- Smoking: Non-smoking
- Beds: King: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Pets Allowed
- Cable Satellite
- Washer Dryer
- Pet Friendly
- Hot Tub
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Our cabin was perfect, we really enjoyed our time there, everything was really nice and the place was super clean!Would recommend to others? Yes
Thank you for the 5 star review, Chelsea. We are pleased to hear that everything about your cabin stay was as perfect as can be. We hope you will consider a future stay with us. Be sure to mention that you are at repeat guest at the time of your next booking and receive an extra 10% off your stay!
Check in was delayed but otherwise great stay!Would recommend to others? Yes
Thank you for sharing your experience with us, Alyson. We are delighted that you enjoyed your recent visit and hope you will make plans to visit again very soon.
Wonderful stay at Creekside Hideaway!
My partner and I had a wonderful romantic getaway at this location. We loved spending time in a secluded area with a grocery store and coffee shop not too far away. The cabin was beautiful and cozy and the wood burning fire places were such a nice touch. Would love to stay again!Would recommend to others? Yes
Thank you for allowing us to be a part of your romantic get-away, Kayla. We are excited to hear your stay was exceptional and would consider it an honor for you to stay with us again. Please keep in mind, as a returning guest you will enjoy 10% off all future stays.
Disappointing experience related to cleanliness of cabin.Would recommend to others? No
Thank you for your honest review, Joette. It is regrettable that you experienced such disappointment during your stay with us but we appreciate you making us aware. We do show that during our welcome call you mentioned the linens being less than clean. Our representative offered to bring new ones, however you preferred to wash them in your cabin. While this is perfectly fine, we hate that there were no other issues brought to our attention. We take pride in our cleanliness and we want to make sure that all of our guests leave happy. Please know this is not indicative of a usual stay with us and we hope that you will consider giving us another chance to show you a true 5 star experience.
Home Away from Home
Was very nice, however the walkway from the driveway to the house is very dangerous. Walkway is to steep.Would recommend to others? Yes
Thank you for your kind review, Janice. We are pleased that you enjoyed your cabin stay. We do have several luxury cabins to choose from and lots of them have very flat parking and very little incline. We hope that you will consider Elk Springs when booking in the future. I am sure one of our experienced Sales Representatives will be happy to assist you in finding a cabin that will not only meet, but exceed your expectations.
We had a good time. Very pretty location in the woods. Very nice cabin.We had one problem with the propane tank on the grill being empty, causing us to have to broil steaks in the oven instead.Would recommend to others? Yes
Thank you for your kind review, Alan. We are delighted that you enjoyed your cabin stay! We appreciate you making us aware of the grill issues and I can assure you we will have this addressed. We hope you will consider visiting Elk Springs during your next trip to Gatlinburg!
The cabin was cute and homey. I wasn't informed the check in was all electronic so that was a strange experience went through. Upon initial inspection of the cabin, I noticed the shower heads were busted and inoperable. Outside there were wires laying everywhere like someone began a job and left while they were working. One of the decorative pillows on the bed had a sticky residue on it and had cotton stuck to it. Also the phone for the cabin also did not work. I did not have cell signal so I could not call them to tell them if the issues I found. When I got back into town and called about the issues the assured me they would get them fixed right away. However that did not happen. None of the issues addressed were fixed during my stay. Overall I was happy with the cabin adm enjoyed it. I just am surprised that for a getaway the shower was practically broken. 3/5 and maybe wouldn't stay again unless I was guaranteed an operable cabin.Would recommend to others? Yes
Thank you for your honest review Justin. We are truly sorry that you experienced any inconvenience during your stay. We certainly appreciate you reporting the broken shower heads so that they could be replaced. As these are rental cabin, there are times when items such at this will malfunction and we truly rely on our guests to be sure that each stay is exceptional. In the mountains, it is common for cell service to be spotty and often time there is no signal at all. I am very sorry as this is out of our control. I do not show a report of sticky residue on a pillow. We are happy to remove and/or replace a decorative pillow if there are any stains at all. Please know that it was not our intention to disappoint you and we hope you will give us the opportunity to show you a true 5 star experience in the future.
Ok, but wouldn't stay here again
Property was a little difficult to find and somewhat out of the way. The bed wasn't comfortable and the floors weren't clean. Very dusty. We did enjoy the hot tub and the porch swing. Very quiet.Would recommend to others? No
Thank you for sharing your experience with us, Leticia. We appreciate your feedback as it helps us to improve the quality of each stay. We are sorry to hear you were disappointed in these aspects of your stay. We shared your feedback with the appropriate departments and can assure you each of these items will be assessed. Please don't hesitate to contact us during your stay should you find you need our assistance. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to The Great Smoky Mountains.
Romantic Honeymoon Stay
beautiful secluded cabin, cozy and tucked away. Good appliances, loved the jacuzzi tub. hot tub wasnt turned on but a quick call to the office and maintenance came out that day - no problems. Overall a wonderful experience and worth every penny!Would recommend to others? Yes
Thank you for taking the time to share your experience with us, Luis. We are happy to hear you enjoyed your stay. Creekside Hideaway provides the perfect location to relax and enjoy the peace and tranquility that The Great Smoky Mountains offer. We are happy to see the technician was able to arrive and correct the issue quickly. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. We enjoyed having you as our guest and hope you will visit again soon!
Overall the setting is wonderful and I would return if I travelled to the area again. I would recommend replacing the pillows and the carpet in the upper area.the staff were attentive and always returned calls.Would recommend to others? Yes
Thank you for your feedback. We appreciate your business and sharing your guest experience with us. We do have plans in the works to remove the upstairs carpeting and replace it with hardwood floors very soon. We will send new pillows with the housekeeping staff as well. We hope you will consider a future stay with Elk Springs. With over 130 cabins to choose from, I'm sure we can make your next experience nothing but 5 stars!