Bentley Lodge - Pigeon Forge Cabin

Breathtaking Views, Luxurious Decor, Juke Box, Pool Table, 6 Master Suites
Pigeon Forge, TN, US
3.5 (39 Reviews)
Cabin
Sleeps 16
6 Bedrooms
6.5 Baths
WiFi
Pets Allowed
Avg
Nightly
rate
$300 Per Night
You won’t be charged yet.

The Cabin

  • Property type: Cabin
  • Sleeps: 16
  • Bedrooms: 6
  • Bathrooms: 6.5
  • Smoking: Non-smoking
  • Beds: Queen: 6, Sofa Bed: 2
  • Check In Time: 4:00 PM
  • Check Out Time: 11:00 AM
  • Min Renter Age: 25+
  • Pets Allowed

Description

Bentley Lodge will become the source of some of your most pleasant and treasured memories. As you would expect from a cabin that boasts one of those all day views that you just will not be able to get enough of. This true rustic cabin experience in the mountains will be one to remember.

Enjoy a friendly game of pool with the family or relax as you soak in the views. Each bedroom is decorated with inviting décor beckoning you to relax and snuggle up for a long night of peaceful rest. A fully equipped kitchen and plenty of dining area will make for a relaxed meal time for all your friends and family. Be sure to spend some time on the deck and just take it all in.

There really is nothing quite like a Smoky Mountain View and Bentley has one of the best around!!

Under no circumstances will Fraternities and Sororities be allowed in any unit or cabin.

Amenities

  • Washer Dryer
  • Grill
  • Hot Tub
  • Wifi

Availability

Host
Cancellation Policy

60 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 60 days of reservation arrival date.

Traveler Reviews

39 Reviews
3.5 out of 5
Summary
5
36%
4
34%
3
8%
2
8%
1
16%
Hampton, GA
A green check mark graphic. Verified Guest
4 out of 5
Reviewed September, 2018

Views!!!!

The cabin was very nice in a subdivision of cabins. I gave it 4 stars because a lot of the corners on the house had spider webs, and the refrigerator is basically a cooler. It didn’t get items cold at all, we had to put sodas/water in the freezer for them to get really cold. The house was clean, but I would suggest a deeper clean for dust and spider webs.

Would recommend to others? Yes
Host Response (September 24, 2018):

So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We will let management know of your suggestions of things needed. We hope to see you back again soon!

Spartanburg, SC
A green check mark graphic. Verified Guest
3 out of 5
Reviewed September, 2018

Need a makeover

The cabin was nice on the pictures however it needed a makeover. Downstairs smelled musty and like mold, the drain system need to be checked out because the water drains slow out all of the bathtubs after you shower . Also you can hear the water bubble in the tub when you flush the toilet. The kitten countertop was cracked around the sink and the sink was stained. This didn’t ruin our trip just a note to self not to rent this cabin anymore.

Would recommend to others? No
Host Response (September 18, 2018):

We are very sorry to hear that you did not enjoy your most recent cabin choice. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

Ricardo B.
St. Cloud, FL
A green check mark graphic. Verified Guest
5 out of 5
Reviewed August, 2018

Excellent stay

It was a very nice experience

Would recommend to others? Yes
Host Response (August 13, 2018):

So glad you enjoyed your stay! Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you back real soon!

Donald W.
Lawrenceville, GA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed August, 2018

beautiful views

The cabin location was awesome! Neat and clean, nice views from the multiple decks. Only one issue with one of the faucets - no hot water to the sink in the bathroom upstairs. We also had a small incident of ants in the kitchen, but otherwise it was GREAT. Would definitely rent again!

Would recommend to others? Yes
Host Response (August 02, 2018):

So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We apologize for the issues that you encountered during our stay. We strive to provide all our guests with the best vacation experience possible. We hope to see you back again soon and the next trip can be truly one to brag about!

Tameka H.
Roanoke, VA
A green check mark graphic. Verified Guest
2 out of 5
Reviewed April, 2018

Bentley Lodge

Would not recommend.

Would recommend to others? No
Host Response (April 11, 2018):

We are very sorry to hear that you did not enjoy your cabin choice. When any unforeseen issues or maintenance concerns arise we will always move quickly to address them as soon as possible. Sadly you did not mention any of the issues while you were in the cabin. Had you mentioned them while you were here we would have quickly addressed them for you. The cleaners and maintenance will return to address any issues or oversights if they are reported when you check-in. In the future we would respectfully request that you let us know about any issues so that we can remedy them for you in a timely manner. Keeping this in mind we know that your next visit can be one that you truly enjoy!

Julia V.
Greenville, SC
A green check mark graphic. Verified Guest
2 out of 5
Reviewed January, 2018

Great stay but more of a suburb

We had a great stay. However we were hoping for something a bit more remote. This cabin is in a community of cabins. Your neighbor is 10 feet away, from the front porch to the hot tub out back. If secluded or rustic is your gif this is not he place for you. The rental company was fine. Views were great. Furniture was terribly uncomfortable, the review are correct about that.

Would recommend to others? No
Host Response (January 28, 2018):

We are very sorry to hear that you did not enjoy your cabin choice. As you may or may not know each of our cabins are privately owned. Each owner personally chooses the décor and amenities that they feel will be the most inviting experience for both themselves and guests. We will mention the suggestion for upgrades and when any updates are made to the cabin new photos will be taken and posted on the website. Our Vacation Planners would be happy to assist you in finding a cabin that may better suit you next time. Again, we apologize.

Connie W.
Stanford, KY
A green check mark graphic. Verified Guest
4 out of 5
Reviewed December, 2017

Family

We had a great stay. Loved the view.

Would recommend to others? Yes
Host Response (December 15, 2017):

Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

Keenen T.
South Chesterfield, VA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed December, 2017

Groom Preparation Cabin

This vacation cabin helped me to get ready to marry my wonderful bride. Everything was clean, working order and had an amazing view. We loved the space that we had and the amenities that we were able to get. The distance from the town provided a great balance. Would love to stay again.

Would recommend to others? Yes
Host Response (December 07, 2017):

Congratulations, We are honored that you chose Eden Crest for such a special occasion. We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

Lawrenceburg, IN
A green check mark graphic. Verified Guest
1 out of 5
Reviewed October, 2017

A Bentley It is NOT

The view is spectacular. We did like having 6 Master Suites but the beds were very uncomfortable. The furniture throughout the house was worn and dirty as well as being very uncomfortable. There were only two chairs on the main deck and one of those was broken. We were afraid to use the microwave because it was sparking. The windows were dirty and looked as though they hadn't been cleaned in years. The Juke Box did not work. We were hoping for the basketball game as it showed in the pictures but then I realized it was removed from the description in the game room so it must have been broken and never replaced. We will NEVER stay at this cabin again. This cabin was way overpriced for the condition it was in. NOT a Bentley!

Would recommend to others? No
Host Response (October 26, 2017):

As you may or may not know all of our cabins are privately owned and we have several throughout Pigeon Forge and Gatlinburg. With each of the cabins being privately owned it can be a unique experience in each of them. Owners choose their décor and amenities based on their personal preferences. This owner enjoys antiques. If new amenities and décor is a preference just let our Vacation Planners know and they will be happy to help you choose a cabin that may better suit your preferences. We have shared your comments regarding the lack of seating on the back porch and the owner is making arrangements to add additional seating. Sadly we have no records of you contacting us during your stay. If you visit us again please do not hesitate to contact us during your stay if there are any concerns that need to be addressed in your cabin. We will quickly send someone out to assist you. Thank you again for choosing Eden Crest and taking the time to answer our survey. We hope to see you again in the near future.

Connie S.
Apopka, FL
A green check mark graphic. Verified Guest
3 out of 5
Reviewed August, 2017

Bentley lodge for the total eclipse 2017

Overall rating I would give it a 3 1/2 some issues need to be addressed the furniture is atrocious and the floors are very slippery we also had an electrical problem on the main level floor it kept throwing breakers but we got no response from maintenance they should upgrade the mattresses also !

Would recommend to others? Yes
Host Response (August 23, 2017):

Thank you for sharing your review with us. We are sorry to hear that your cabin choice did not exceed all your expectations. As you may or may not know all our cabins are individually owned. Each owner personally chooses the decor, furniture, and amenities for their cabin. We will however mention these suggestions for upgrades to the owner. We do apologize for any inconvenience during your stay. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

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