Family Valley Lodge - Pigeon Forge Cabin

Theater Room, Fireplace, Deck Hot Tub, 3 Luxury Master Suites, Sleeps 18
Pigeon Forge, TN, US
4.0 (38 Reviews)
Cabin
Sleeps 22
6 Bedrooms
5.5 Baths
WiFi
Pets Allowed
You won’t be charged yet.

The Cabin

  • Property type: Cabin
  • Sleeps: 22
  • Bedrooms: 6
  • Bathrooms: 5.5
  • Smoking: Non-smoking
  • Beds: King: 2, Queen: 4, Twin: 1, Sofa Bed: 2, Other: 3
  • Check In Time: 4:00 PM
  • Check Out Time: 11:00 AM
  • Min Renter Age: 25+
  • Pets Allowed

Description

These days finding time to spend with your family can be a challenge. Our lives are busy and move quickly. Before we know it our family is spread around in different locations and we find ourselves longing for the “good ole days” when we could gather around the table together and break bread. Family Valley Lodge will bring you back together creating the opportunity for memory making that will carry you over until the next time you can carve out a family trip together.

Featuring first-class amenities, “Family Valley Lodge” will show you how much fun it is to be truly together as a family! With six bedrooms, this luxury Pigeon Forge cabin in the Great Smoky Mountains sleeps up to 18 people and is perfect for families, friends, and small groups – especially those that love to gather and catch up!

With a private indoor theater, fireplaces, arcade, pool table, hot tub on the deck, and three master suites with whirlpool tubs, “Family Valley Lodge” is packed full of plenty to entertain your loved ones with. Add to that a Foosball table, stand-up video arcade game, air hockey table and the fun won’t ever stop!

This stunning luxury cabin features country porch chairs to appreciate the gorgeous mountain views, 42” Plasma TV in the great room. And for your outdoor viewing pleasure, the panoramic sights of nature will take your breath away especially in the fall when all the trees are in full color!

Located just a few miles from the parkway in Black Bear Ridge Resort, “Family Valley Loge” provides first-class amenities right in your own cabin plus easy access to the entertainment and attractions of Pigeon Forge and Gatlinburg. With these luxury amenities and an ideal location, “Family Valley Lodge” offers the ultimate in luxury! So, what are you waiting for? Book today!

Under no circumstances will Fraternities and Sororities be allowed in any unit or cabin.

Amenities

  • Washer Dryer
  • Air Conditioning
  • Theater Room
  • Grill
  • Hot Tub
  • Nearby Grocery
  • Wifi
  • Pet Friendly

Availability

Host
Cancellation Policy

60 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 60 days of reservation arrival date.

Traveler Reviews

38 Reviews
4.0 out of 5
Summary
5
61%
4
16%
3
11%
2
6%
1
8%
Sreedhar J.
Smyrna, GA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed October, 2018

Awesome view

Best suited for a 5 family , Nice view of Mountains.

Would recommend to others? Yes
Host Response (October 31, 2018):

So glad you enjoyed your stay with us. Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We hope to see you back real soon!

Murfreesboro, TN
A green check mark graphic. Verified Guest
5 out of 5
Reviewed October, 2018

Great Cabin

This is the second time I’ve stayed in this cabin. I love the layout and it can comfortably sleep 22 people I believe. It has beautiful views and you can bring your dogs! Not a bad drive to downtown Pigeon Forge or Gatlinburg.

Would recommend to others? Yes
Host Response (October 30, 2018):

Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

Greenville, MS
A green check mark graphic. Verified Guest
5 out of 5
Reviewed September, 2018

Friends and family getaway

Really enjoyed my stay. Very relaxing and what our group needed. I did have to purchase some cooking pots, but that was fine. The propane bottle was empty, but replacement was brought the next morning. We will be returning.

Would recommend to others? Yes
Host Response (September 29, 2018):

We are glad to hear that you enjoyed your stay with us. We are terribly sorry to hear that you had to purchase your own items. Our records show that you had not reported any issues or shortage about the cookware while you were in the cabin. Had you mentioned them to us, we would have quickly delivered the cookware you were in need of. In the future, we respectfully request that you let us know about any issues so that we can remedy them for you in a timely manner. We have shared your comments with our Housekeeping and Maintenance Department to address these concerns. We apologize for any inconvenience that you may have had during your stay and look forward to seeing you again soon!

Cedarburg, WI
A green check mark graphic. Verified Guest
5 out of 5
Reviewed August, 2018

Great Family Reunion Stay

We rented this cabin and another one nearby to accommodate our family reunion of 25 people. Overall the cabins were really nice. They were comfortable with plenty of space. Just a few things for other guests to be aware of: the kitchen could be better equipped with some sharp knives and more baking dishes. It also does not have much counter space. Note that the beds in the "King Suites" are actually queen beds. Also the cabin is a bit noisy, as you can hear footsteps and voices of people above your room. And all the cabins in this location are very close to each other. But all in all these were relatively minor things. It is a lovely place!

Would recommend to others? Yes
Host Response (August 03, 2018):

Thank you for choosing Eden Crest and Family Valley Lodge for your vacation in the Smoky Mountains. We hope to see you again soon!

Byron F.
Concord, NC
A green check mark graphic. Verified Guest
5 out of 5
Reviewed July, 2018

Group Family Vacation

Our family very much enjoyed our week long stay at Family Valley Lodge. We had 4 families with 8 adults and 8 kids (ages 6-17). There was plenty of room to spread out and activities for everyone. The kitchen is a little small for a large group but it worked. The cabin was clean and the beds were comfortable. The pool table is not in great condition in a bad location as indicated in other reviews but we still enjoyed playing. Eden Crest staff was also helpful by allowing us to check-in early (the cabin was empty the day before our arrival) and when we realized the propane tank under the grill was empty they had a new tank there and installed in less than 20 minutes. The only issue we had is access to the pool in the neighborhood. We were told by Eden Crest that as guest of Family Valley Lodge we had pool privileges. The first time we went to the pool; we were there for close to 2 hours and someone came by and asked which cabin we were in and we were asked to leave since according to their records Family Valley Lodge did not have pool access. We contacted Eden Crest the next day and they still indicated that we should have pool access. We were not given a return call to verify the issue had been corrected between Eden Crest and Black Bear Ridge property management. We had a great time and would consider returning to this cabin.

Would recommend to others? Yes
Host Response (July 18, 2018):

We are very sorry about the issues the resort management service gave you regarding pool access. We are also sorry that our team did not make you feel confident in returning to the pool. Sadly there are other individuals that own the pool and charge additional fees to the cabin owners for access to it. These individuals will often forget to update the list of owners that have paid their monthly access fee. We wish that they were service oriented and not so militant about access to the pool. Again we are very sorry for the issue and any shortcomings we had in contributing to your frustration. Thank you for choosing Eden Crest and we hope your next visit will be one that you fully enjoy!

Charlene F.
Charlotte, NC
A green check mark graphic. Verified Guest
5 out of 5
Reviewed July, 2018

Family Vacation

Cabin was nice and clean. The problem was we didn't know that we had to call for someone to come pick up the trash. We enjoy our stay. We will back next year

Would recommend to others? Yes
Host Response (July 10, 2018):

So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We apologize that you were not made aware that you needed to call for a trash pick up and apologize for any inconvenience. We appreciate your continued support of Eden Crest and hope to see you again soon.

Pine Grove Baptist Church J.
Sumerco, WV
A green check mark graphic. Verified Guest
5 out of 5
Reviewed May, 2018

A great retreat for church groups

The Pine Grove Baptist Church’s ladies group enjoyed this cabin immensely. There was so many beds and luxurious tubs and clean sheets and towels, it was a pleasure to stay here. The cabin was huge and we loved the porches.

Would recommend to others? Yes
Host Response (June 04, 2018):

We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

Ivy E.
Lexington, SC
A green check mark graphic. Verified Guest
5 out of 5
Reviewed April, 2018

lots of space

The cabin has a lot of space and it overall a very clean cabin. The rental is the same as most cabins in this area. The access is easy and not any steep mountains to climb. The view is not great as it only a large hill view from the windows. There are lots of activities as listed in the description. The rental company was easy to work with and made the check in process super quick. The cabin is located near the parkway and there is a Publix grocery store about 5 mins away. There were a few minor issues I reported that can very easily be taken care of as regular maintenance issues. The beds are comfortable and the walk in showers were convenient as well. This cabin is well cared for and I would stay here again. It is pet friendly, but no signs of pets ever being present. We appreciate that bringing our own 4-legged baby with us.

Would recommend to others? Yes
Host Response (April 09, 2018):

Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

Sevierville, TN
A green check mark graphic. Verified Guest
4 out of 5
Reviewed March, 2018

Great group experience!

Wonderful experience with my youth group. This the second time we stayed with Edencrest.

Would recommend to others? Yes
Host Response (March 16, 2018):

We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

Roanoke, VA
A green check mark graphic. Verified Guest
3 out of 5
Reviewed March, 2018

A little advice

First off, let me say for the price I got for a 6 bedroom house was great. But there was plenty of issues with this property. First let me say the house must be settling cause there is a slant to the house. You can see it especially on the top floor where there is a crease in the middle of the floor. Someone cut a notch out one of the bathroom doors so it would close. All the games except for the arcade game is worn out and needs to be replaced. The dryer doesn't dry, needs to be replaced. The back yard needs to be cleaned from all the trash guest have thrown off the balcony. There isn't enough pillows and linens like I was told for guest sleeping in the pull out sofas. As soon as you walk thru the front door you will notice the doors framing at the bottom is coming apart. There isn't enough towels and wash cloths, especially for individuals who want to use the hot tub. But I didn't call and have extra bed lines and towels brought but still wasn't enough when I explained I had 15 adults and 4 kids. Would I stay there again, yes if I needed a place to stay but not if you plan on impressing anyone.

Would recommend to others? Yes
Host Response (March 20, 2018):

Thank you for sharing your review with us. We are sorry to hear that your cabin choice did not exceed all your expectations. As you may or may not know all our cabins are individually owned. Each owner personally chooses the decor, furniture, and amenities for their cabin. We will however mention these suggestions for upgrades to the owner. We do apologize for any inconvenience during your stay. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

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