Cherry Blossom (#11) - Pigeon Forge Cabin
The Cabin
- Property type: Cabin
- Sleeps: 18
- Bedrooms: 3
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 2, Queen: 1
- Check In Time: 4:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 25+
- Pets Allowed
Description
Amenities
- Air Hockey
- Bathroom Essentials
- Cable Satellite
- Carbon Monoxide Detector
- Central Air
- Clothes Hangers
- Coffee Maker
- Dining Area
- Dishwasher
- Dvd Player
- Fireplace
- Flat Screen Tv
- Foosball Table
- Grill
- Hair Dryer
- Hot Tub
- Ice Maker
- Ironing Board
- Jacuzzi Tub
- Kitchen
- Kitchen Blender
- Kitchen Cookware
- Kitchen Toaster
- Linens Provided
- Microwave
- Outdoor Entertainment
- Outdoor Fire Pit
- Outdoor Games
- Oven
- Parking Included
- Patio Balcony
- Pet Friendly
- Picnic Table
- Private Deck
- Private Entrance
- Refrigerator
- Resort Amenities
- Resort Pool
- Seasonal Decor
- Smoke Detector
- Swimming Pool
- Towels Linens
- Washer Dryer
- Wifi
Location
- Dollywood 0.90 Miles / 4 Min Drive
-
Dolly Parton's
Stampede 3.10 Miles / 9 Min Drive - The Island 4.00 Miles / 12 Min Drive
-
Pigeon Forge
Parkway 4.00 Miles / 12 Min Drive - Tanger Outlets 4.70 Miles / 12 Min Drive
- Ober Gatlinburg 12.40 Miles / 27 Min Drive
-
Great Smoky
Mountains National
Park 12.50 Miles / 25 Min Drive
Availability
Host
Policies
Host Cancellation Policy
30 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 30 days of reservation arrival date.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Unit Pet Policy
This host has generous pet policy that includes your first pet free of charge in this pet-friendly property. If you choose to bring a second pet, the local host will collect a $50 plus tax fee prior to check-in.
Unless otherwise stated in the unit description, the maximum weight is 35 pounds and the following breeds are never allowed: Pit Bull, Rottweiler and Doberman.
Traveler Reviews
Comfortable place for stay.
The cabin had all the necessary items for a peaceful and comfortable stay.
Would recommend to others? YesThank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.
Great place for a Family vacation
We all enjoyed our stay in Eden Credt vacation rental.Kids had a wonderful time during our stay.Kitchen was awesome and it helps us to prepare our own food.
Would recommend to others? YesThank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.
Horrible!!!!!!
My Vacation was great ! But the Cabin was not at all what it was told to be. There were no chairs in front porch. It listed a hot tub and there wasn't one. It also showed a ping pong table for entertainment and it wasn't there. Needless to say it was not very fun for my children. I will never use Eden Crest again to book my vacation. If I could get my money back I would ask for it !!!!!!!!!
Would recommend to others? NoThank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. We are in the process of adding amenities and remodeling the property in which you stayed. I truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect our efforts were sincere and hope that you will accept our sincere apology in the spirit in which it is given.
Stayed before but NEVER AGAIN!!!!!!
I rented this under the impression that the property had a Hot Tub.....False advertisement & we needed sheets for all the bunk beds and they did bring them also, the fireplace NEVER worked in the one room our guests were FROZEN!!!!!!I got up Sat. with a coffee pot that did not work and it was the outlets in the entire kitchen and called and got NO response to the complaint!!!!! I had to go and buy a pot immediately!!!!!! No one ever called after that to check on us. I DO NOT CARE WHO OWNS OR RENTS THIS PORPERTY IF YOU DO NOT TAKE CARE OF YOUR GUESTS THEN DO NOT RENT IT FOR ANYONE!!!!!!!!
Would recommend to others? NoThank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. Smokey Mountain Christian Village is bankrupt and is currently owned by the bank. The bank has asked us to manage the property and to rent all the units for them. The bank has allowed certain amenities to be offered and has taken other amenities away including all the hot tubs in each unit. Upon receiving your call for the issues of heat and the fireplace, we immediately made a work order and sent maintenance out to address those issues. Maintenance found that the heat was not turned on at the thermostat and that the fireplace just needed be to lit. Unfortunately, we cannot find any recordings of you calling to share your concerns about the coffee pots. Had we known about that issue, we would've had maintenance address that when they were there fixing the heat and fireplace. We truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect our efforts were sincere and hope that you will accept our sincere apology in the spirit in which it is given.
2016 Youth Conference
We loved everything about how this cabin was setup. The layout was perfect to accommodate our group of 22 people. Had a very home away from home feel and was conveniently located to where the conference we were attending was located. Very helpful staff that was always quick to respond to any questions we had. Thank you for making our stay successful. I would make one small suggestion to put some blinds in the bathroom windows for more privacy since there is a cabin on the hill behind it.
Would recommend to others? YesWe will let the owner know of the suggestion to add the blinds. Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!
great for large group
The property was very well laid out inside for a large group. We had everything we needed. It was a little disappointing that the indoor fireplace was not connected for the season yet. It would also be good if use of amenities were explained on the website. We did not understand that the fire pit was not behind our unit or that we had to pay to use it. That would have been good to know. All in all we had a wonderful time and would definitely consider using this cabin again.
Would recommend to others? YesThank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize that the indoor pool was not ready and the fireplaces were not turned on. The fireplaces are usually only turned on from November to April. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.
Vacation
Awesome!!
Would recommend to others? YesThank you for taking the time to fill out this survey and for choosing Eden Crest Vacation rentals as your vacation destination. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Upset over lack of technology!!
Arrived on Sunday, September 21--no phone, tv, or Wi-Fi. Very disturbing since I have a defibrillator which needs phone lines in order to download. I was unable to do this until late Wednesday evening when we finally got tv/phone service.We have stayed at Smoky Mountain Christian Village for many years--also other family members have stayed for years. We attended this year as a family of 7 to attend the NQC; very dissatisfied. Unless things change by next year, we will regrettably have to locate another rental unit.We realize that Eden Crest is doing their best to handle a poor situation. However, we feel strongly that guests should have been told in advance of problems with phone/tv. Then perhaps cancellations and/or other arrangements could have been made. We feel that we paid a considerable amount of money for such poor accommodations.
Would recommend to others? NoWe greatly appreciate the time you took to share your review with us. These reviews are very important to us, as they allow us to know where we can make improvements but also when we excel. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. We just recently took over as the managing company for the Smokey Mountain Christian Village and are learning new things about the property that we are grateful for our guests to bring those issues to our attention. It was nice to be able to talk to you today about the situation and I'm glad we was able to discuss your stay. Again, we here at Eden Crest are very sorry and hope that we can make your next stay with us a more pleasant one. We do strive to provide all our guests with a great vacation experience. We hope to see you again soon!
Disappointing compared to prior visits
The process of booking and confirming our reservation was very stressful. Every person told us something different. We had an unauthorized $1500.00 charge appear on our bank account (we were told it was a mistake and it was credited). We were told the pool was open/that it wasn't open, that it had a hottub/that it didn't, etc. etc. No one would return our calls. Based on that, we did not know if we could expect the prior wonderful experience. When we arrived, we found that there is no one onsite in the office. We called to report problems (fireplaces not working, no stopper in the bathtub, dishwasher not working, vacuum cleaner that was supplied has a badly frayed electric cord etc). We were told that someone would call us in the morning, but we did not hear from anyone during our 3 day stay. As we were leaving and had already checked out, someone was coming to look at the dishwasher. Since we were aware the property was in bankruptcy, we didn't expect everything to be perfect, but it would have been nice to have been able to feel we could get help when needed. We have stayed here multiple times before and were delighted with the staff and our entire stay. I hope that the new management company will soon be able to provide as good of an experience - especially in their communication. We look forward to being able to recommend this property again and being able to return ourselves once the problems are straightened out.
Would recommend to others? NoThank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We regret to hear that you had any issues. We just recently took over as the managing company for the Smokey Mountain Christian Village and are learning new things about the property that we are grateful for our guests to bring those issues to our attention. We do apologize for the breakdown in communication between us and the answering service we have after hours. The pools in the area close after Labor Day and is the normal for East Tennessee. We Do not turn on the fireplaces till mid October to the beginning of November. There has not been working Hot Tubs in the Smokey Mountain Christian Village since before we took over as the property manager and all left have been removed as we do not advertise Hot Tubs for this property. I truly regret that your last visit did not exceed all of your hopes and expectations. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. While we are human and none of us are perfect our efforts were sincere and hope that you will accept our sincere apology in the spirit in which it is given.
More positive than negative
Location is great and they let us check in early. Home was clean on surface but we thought it could use some deep cleaning, especially carpet and bedding. Appliances are really old(fridge was leaking water), very few trash bags were available. Pots and pans should be replaced as soon as possible
Would recommend to others? NoThank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!