Cedar Falls (#8) - Pigeon Forge Cabin

We can’t wait to come back and stay! Very homey & clean!!!

Had a very this day would enjoy coming back to see me was great thanks for the stay I definitely will recommend a friend to enjoy that type of static

Property is well located for attractions. Very clean and spacious. Appreciate it being pet friendly. Needs lights in showers and outside lamp posts replaced. I will rent this again.

The cabin was nice and in a great location, but we had a frustrating start. We arrived 2 hours early and called to request an early check in. They said we would have to wait till it was inspected. We waited and saw no inspection and received our door code at 3:59 PM. The door code did not work so we had to call for assistance. The maintenance man arrived 25 minutes later to let us in. Our alarm code was also wrong so the alarm went off. (We heard 2 other alarms go off around that same time.) Maintenance man had to call to get a code to shut off the alarm. We did not have a welcome pack in our cabin and the office staff said they could not bring it to us. So we had to waste 40 minutes in traffic to retrieve the welcome pack from the office. The fireplace set off all the smoke detectors so we could not use them. Frustrating is putting it mildly when spending $320 per night. Other than those service issues the cabin was fine.

I stayed in the cedar falls chalet during rod run weekend 2016. My biggest concern was the location but it turned out to be easily found and close by. When they said its directly across from Dollywood they meant it. You could use veterans Blvd to bypass all of the traffic and reach the chalet in no time. Definitely going to use Eden crest again. Plus the price could not be beat.

The property was well maintained and very clean. We had all our children there for our 50th anniversary and we had plenty of room along with our privacy.

This was my 6th time staying in a cabin through Eden Crest. All previous times had been great, including the two previous times I’d stayed in this exact cabin, but this time was disappointing. About 1 pm on Wednesday, July 25th, we headed to the cabin because I got the message in the app with the door code. We tried it and it didn’t work. I called Eden Crest, and the person I spoke to on the phone was rude saying “it doesn’t matter if you get the code in the app, you have to get it in a text message, that’s when the cabin is ready.” He said the inspector still had to come and once the inspector gave it the all clear, we could go in. We decided to leave stuff on the porch and go about our day. As we were leaving, the inspector showed up. He had a horrible attitude. He said, “Did they already let you in?” I explained to him the situation. He said he needed to go through the cabin. He did and tells us that there were a few things he needed to fix. We said, “can we at least set our stuff inside?” He said, with a very sarcastic and rude attitude “Well if they said you could go in, then go ahead.” So, we try to go in and the door is locked again. And at this point, the inspector has jumped in his truck and already left. Frustrated, we left. About 3:30 pm we get the text with the door code. The door code sent in the text wasn’t the same as the one in the app. What’s the purpose of sending the code in the Eden Crest App when a) it doesn’t mean anything, because the cabin wasn’t ready and b) IT’S THE WRONG CODE! When we arrived back at the cabin around 7:30 pm, we were in a hurry to get the two young kids to bed. Turns out, there was only one pair of full size sheets for the bottom bunk, and the rest were twin sheets. We weren’t going to put the kids on the top bunk, so we took sheets off one of the queen beds in a

We had a great time with our family.

Cabin was clean and comfortable. Maintenance came quickly to replace light bulbs and smoke detector battery. The only negative was I did not receive the door code in the app as I was told I would. When I called the office I was told a message was left on my cell phone. I never got that message. When I arrived back home the message was on my home phone which had been listed as alternate and not the travel phone.

Great experience as always in this group of properties!