Up, Up & Away - Pigeon Forge Cabin

Spacious Luxury, Breathtaking Views, Covered Decks, Resort Zipline, Dogs OK
Pigeon Forge, TN, US
4.5 (69 Reviews)
Cabin
Sleeps 10
2 Bedrooms
2 Baths
Pets Allowed

The Cabin

  • Property type: Cabin
  • Sleeps: 10
  • Bedrooms: 2
  • Bathrooms: 2
  • Smoking: Non-smoking
  • Beds: King: 2, Twin: 2, Sofa Bed: 2
  • Check In Time: 4:00 PM
  • Check Out Time: 11:00 AM
  • Pets Allowed

Description

When you come to the Smoky Mountains, you will feel you are vacationing in a tethered balloon in this spacious luxury Pigeon Forge cabin. Way up, up and away from the crowds, but just a few minutes from all the attractions of Pigeon Forge and Gatlinburg, this cabin has it all! “Up, Up & Away” offers three levels of luxury— each with breathtaking mountain views. Accommodating up to 10 people, this vacation home will always be your first choice year after year! Who needs Calgon? You can take yourself away in the luxurious Jacuzzi tub in the master suite, or enjoy the opulent furnishings in both spacious bedrooms, each with a private bath and cable TV. Take advantage of the fully-equipped kitchen with a good old-fashioned family meal or enjoy those magnificent mountain views on the covered decks! Have your morning coffee with the birds in the country porch rockers, or rejuvenate by spending some quiet time watching the sunset from the private hot tub! You can relax in front of the fireplace in the great room, select one of the premium movie channels, or slip a movie into the DVD player on the 60? LCD TV. Can’t decide on a show to watch? No one has to give up the big screen, just head downstairs to the game room and watch your movie or sports event on the 60? flat screen TV! “Up, Up & Away” is certainly “up” for some friendly competition—play a game or two of pool, air hockey, or enter the virtual world on the Wii video game system. With such beautiful views and first class amenities, this is surely a cabin that you and your family and friends will brag about and come back to year after year! “Up, Up & Away” is located within minutes of Pigeon Forge and Gatlinburg. So take your next vacation “Up, Up & Away” to luxury in the Smoky Mountains!

Amenities

  • Resort Pool
  • Washer Dryer
  • Grill
  • Hot Tub
  • Cable Satellite

Host
Cancellation Policy

60 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 60 days of reservation arrival date.

Traveler Reviews

69 Reviews
4.5 out of 5
Summary
5
54%
4
29%
3
11%
2
5%
1
3%
Betty/ Joyce F.
,
A green check mark graphic. Verified Guest
5 out of 5
Reviewed June, 2018

Great Cabin

Had a great week! The only problem we had the Hot Tub wouldn't heat and the carpets needed to be vacuum other than that a great time. We also stay with Eden Crest and we are always treated well.

Would recommend to others? Yes
Host Resonse (June 06, 2018):

Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problem you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. Again, we apologize. We appreciate your continued patronage of Eden Crest.

Madison, MS
A green check mark graphic. Verified Guest
5 out of 5
Reviewed March, 2018

Even better than expected

Wonderful

Would recommend to others? Yes
Host Resonse (March 20, 2018):

Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

Chattanooga, TENNESSEE
A green check mark graphic. Verified Guest
5 out of 5
Reviewed March, 2018

Up,up, away

Nice

Would recommend to others? Yes
Host Resonse (March 05, 2018):

Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

Pontotoc, MS
A green check mark graphic. Verified Guest
4 out of 5
Reviewed February, 2018

Here's the review you requested....

1. magnificent view2. kitchen sink "aerator spray" was not connected.3. magnificent view.4. towels VERY tough and "scratchy." suggest fabric softener or new towels & washcloths.5. would be good customer service on day of check-in if Eden Crest staff would stop by and activate fridge's icemaker by 10:00am.6. magnificent view...very peaceful and calming.7. have stayed with Eden Crest annually for past several years, including at least one previous stay in this cabin. may request same cabin next year.8. Eden Crest staff always prompt in responding to guest questions and needs.9. MAGNIFICENT view...or did I already say that?10. P.S. Found used soap (from previous guests?) on top ledge of shower in upstairs bathroom. Easy to have been overlooked...was not a problem for us.

Would recommend to others? Yes
Host Resonse (February 16, 2018):

Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We have shared your comments with our individual owner and management team. We look forward to seeing you again soon.

Simpsonville, SC
A green check mark graphic. Verified Guest
1 out of 5
Reviewed February, 2018

Never Again

It is with much concern that I email you about our recent stay at one of your cabins. After many years of renting with Cabin Fever Vacations, we decided to rent from your company as a friend highly recommended your company. We were very impressed with customer service including stocking groceries to our cabin. However, we were very concerned about the dirtiness of the carpet on the lower level of the cabin. Although it was very dirty in appearance, I tried to overlook so we would have a fun vacation. After returning home last week, my previous dog, whom is like my child, developed a very serious case of Bordetella. We have had numerous doctors appointments and even an overnight visit to the hospital because she passed out coughing. After spending hundreds of dollars to treat an illness she caught in your cabin, the physician at the Emergency Center here in Greenville, SC said to notify you of the illness. Immediate cleaning of the cabin for the virus needs to be done, as the physician identified as the location Maggie caught the illness. She never visits public parks, locations, or is boarded. This was her first trip away from home.Needless to say, I am very shocked, concerned, and disappointed that my trip ended with nearly the death of my beloved pet. I will not be back nor use your rental company for fear of losing my pet.I never, ever complain as I am a senior retail manager, but felt you must be notified after the physician’s concern and shock about this event.A very concerned renter,I can provide my medical bills upon request.

Would recommend to others? No
Host Resonse (February 12, 2018):

We are sorry to hear that your dog became sick. I assure you that we get all our cabins carpets cleaned several times a year by a professional. The carpet in Up, up, and Away is stained permanently but it was recently professionally cleaned and the Owners are looking into replacement options. Dogs "catch" kennel cough aka Bordetella when they inhale bacteria or virus particles into their respiratory tract. This tract is normally lined with a coating of mucus that traps infectious particles, but there are a number of factors that can weaken this protection and make dogs prone to kennel cough infection, which results in inflammation of the larynx (voice box). Exposure to crowded and/or poorly ventilated conditions, such as are found in many kennels and shelters, Cold temperatures ,Exposure to dust or cigarette smoke, and Travel-induced stress. Although kennel cough can sound terrible, most of the time it is not a serious condition, and most dogs will recover without treatment. Again, we are sorry to hear about your dog.

Mt. Pleasant, SC
A green check mark graphic. Verified Guest
5 out of 5
Reviewed December, 2017

Close to everything!

Up, Up, and Away was such an amazing cabin. The location is great and the roads are not intimidating at all. The cabin was very clean and cozy. We had a light bulb out that was fixed right away. The only problem was that the hot tub was not working. The cabin was absolutely stunning and I would recommend this cabin to all my friends and family. Eden crest did a great job keeping me up to date on check ins and location

Would recommend to others? Yes
Host Resonse (December 29, 2017):

Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problem you encountered with the hot tub during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issue you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

Morristown, TN
A green check mark graphic. Verified Guest
4 out of 5
Reviewed October, 2017

Great little getaway

The cabin & location was great!! A broom would be great for future guest because after a few days floors need sweeping.

Would recommend to others? Yes
Host Resonse (October 24, 2017):

Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We will send the suggestions to our management. We hope to see you back again soon!

Angela P.
Cullman, ALABAMA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed August, 2017

Family vacation

We had a great time. The only issue we had was hot was not working the first day we called the nezt morning they had someone out there to fix by 2pm. We loved the location will be staying with eden crest next year.

Would recommend to others? Yes
Host Resonse (August 25, 2017):

So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

Kearny, NEW JERSEY
A green check mark graphic. Verified Guest
4 out of 5
Reviewed August, 2017

Cabin with a beautiful view

We stayed at this cabin the last week of June, 2017. The place is nice. It needs some improvements. The kitchen could use some more utensils and pats. We had to buy a frying pan. Just to mention the closest store is 9 miles away :) Bedroom on the main floor needs new mattress so does the sofa bed downstairs.There was not enough towels so we had to do laundry every day. The place need major deep cleaning. Carpets have to be cleaned and all the tile floors need major scrubbing so you can see the true color of the tiles. The house is beautifully decorated but I have never seen so much dust. There is no access to any cleaning supplies with the exception of the mechanical broom, which was in the kitchen and it needed to be emptied before we could use it. And no we did not call for additional cleaning - we did some cleaning ourselves. We were not going to loose several hours of our vacation to watch the cleaning service. We had to call for some repairs which were done in a timely manner. Overall we had a great time because we decided to have a great time. BTY- Wi-Fi is very poor but I guess this may be related to the location. The view from this cabin is awesome and I with some good cleaning this can be a great place to rent again.

Would recommend to others? Yes
Host Resonse (August 08, 2017):

We are very sad to see your review about this cabin. We are extremely sorry that the first we heard of any issues was upon your check-out. We take cleaning extremely seriously. The cleaners will return to address any issues or oversights if they are reported when you check-in. In the future we would respectfully request that you let us know about any issues so that we can remedy them for you in a timely manner. Keeping this in mind we know that your next visit can be one that you truly enjoy!

Linda M.
Marietta, GA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed July, 2017

Overall wonderful vacation cabin

We rent cabins from Edencrest every year, and this was the first cabin outside the Bears Creek Crossing subdivision we've rented. Loved the location, and the view from this cabin was EXCEPTIONAL! Cabin was clean and fully functional. My only complaints are that the security alarm code given in our welcome email was incorrect. We had to call the maintenance people to disable the security alarm. We also did not have enough serving bowls or pots to cook enough food for 6 people. Had to spread over smaller dishes & pots which was quite inconvenient. We would have preferred having access to the pool, but the listing did not promise access to the pool, so this was expected. We will definitely rent in this subdivision again, but will find a cabin with access to the pool and hope for a better-stocked kitchen. Thank you for letting us stay here.

Would recommend to others? Yes
Host Resonse (August 01, 2017):

Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We will always strive to provide our guests with a great vacation experience and continue to make improvements whenever we fall short of that goal. We hope to see you again soon !

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