Moonlight And Memories - Sevierville Cabin

Moonlight And Memories Is The Ideal Location For A Smoky Mountain Getaway.
Sevierville, TN, US
4.5 (55 Reviews)
Cabin
Sleeps 8
2 Bedrooms
2 Baths
WiFi
No Pets
You won’t be charged yet.

The Cabin

  • Property type: Cabin
  • Sleeps: 8
  • Bedrooms: 2
  • Bathrooms: 2
  • Smoking: Non-smoking
  • Beds: King: 2, Sofa Bed: 2
  • Check In Time: 4:00 PM
  • Check Out Time: 11:00 AM
  • Min Renter Age: 21+
  • No Pets

Description

Moonlight and Memories is the ideal location for a Smoky Mountain getaway in Bear Creek Crossing Resort. This two-bedroom two-bathroom cabin has everything you are looking for in a relaxing vacation.

Relax in the luxurious setting of Wears Valley surrounded by mountain splendor. Cook up burgers and steaks on the gas grill and unwind as you relax in the rocking chairs or porch swing. Soak in the private hot tub watching the stars twinkle and the moonlight softly light the skies.

Be warmly welcomed by the rustic charm awaiting you with a kitchen fully-equipped with all you need to prepare meals and a table to dine upon. Cuddle up by the warming fireplace to watch your favorite movies or the big game with premium satellite package and large HD television. The bedrooms are on the entry level, both featuring king-sized beds and private bathrooms. The master bedroom offers a bedside jetted bathtub for the height of relaxation. Spend some time in the loft playing air hockey, shooting a game of pool or enjoying the HD television. Try your hand at the multi-cade arcade game with over 45 games to choose from.

Amenities

  • Dishwasher
  • Resort Pool
  • Indoor Pool
  • Fireplace
  • Washer Dryer
  • Air Conditioning
  • Hot Tub
  • Grill
  • Cable Satellite
  • Nearby Grocery
  • Wifi

Availability

Host
Cancellation Policy

60 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 60 days of reservation arrival date.

Traveler Reviews

55 Reviews
4.5 out of 5
Summary
5
73%
4
17%
3
0%
2
8%
1
4%
Chattanooga, TENNESSEE
A green check mark graphic. Verified Guest
2 out of 5
Reviewed October, 2016

Beautiful cabin with poor customer service

Had to call to get the gate code and door code, after my check in time. Was told it would be sent prior.Electrical switch was not working, no lighting around the air hockey table. Handy man came by to fix it, after a half hour he said he would have to come back in the morning. It was never fixed during our stay.On our second day I called multiple times to try to access the wifi. The person gave me two codes to try, but could not tell me which network. I tried both passwords on all 5 networks that showed up, none of which worked.On Our last day with check out at 11:00, I received an email at 10:07 with the wifi password and the code to the pool. Thanks for nothing.

Would recommend to others? No
Host Response (November 30, 2016):

Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.

Saint Louis, MO
A green check mark graphic. Verified Guest
5 out of 5
Reviewed August, 2018

Amazing ,comfortable, and relaxing Stay !!!

Our cabin was updated with all the needed items from nice size televisions to kitchen appliances.Even other family members who visited my cabin thought it was much more updated than some of he rest. Very comfortable especially the beds. My family and I enjoyed every moment. My 8 and 9 year old did not want to leave. The view from the back was amazing!! Only minus is the drive way that is made funny but it is best to pull in backwards. It really was not a big deal except when having visitors . In addition, main railing going upstairs to game room can use a little tightening.Overall ,I would stay in this cabin again because everything else was great! It truly was a nice as well as comfortable stay!

Would recommend to others? Yes
Host Response (August 17, 2018):

So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

Alec C.
Ooltewah, TENNESSEE
A green check mark graphic. Verified Guest
5 out of 5
Reviewed December, 2016

Beautiful mountain views from a great location

This cabin has a real cozy at home feeling, great for relaxing. The view from the deck and hot tub is amazing. The cabin is decorated for Christmas with a wonderful moose themed Christmas tree. The way the cabin is situated is very private. We will certainly return to this cabin in the near future.

Would recommend to others? Yes
Host Response (February 22, 2017):

Thank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!

Buffalo Grove, IL
A green check mark graphic. Verified Guest
4 out of 5
Reviewed April, 2017

Moonlight and Memories - Spring 2017

Overall we had a very good experience. However few items I would like to suggest to improve customer experience.1) Text the code to the property and cabin in advance. The email we received did not include code to the property and cabin. Had to wait an hour to get the information.2) My son was stung by a wasp inside the cabin in the second floor. This was not a good experience. We received a note that maintenance took care of the situation, but this wasn't a good experience3) Please leave inside the cabin the password to connect to Wi Fi and instructions for operating the hot tub.4)Finally, our welcome bag wasn't in the cabin. I called about it and customer service replied to stop by the office to pick it up. I would have preferred if it was brought to us since it was a mix up from their end.

Would recommend to others? Yes
Host Response (April 29, 2017):

So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

Milledgeville, GA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed February, 2019

Anniversary Stay

WE WERE COMPLETELY SATISFIED WITH OUR STAY AT MOONLIGHT and MEMORIES. THIS WAS OUR SECOND STAY IN THIS CABIN AND WOULD LOVE TO RETURN AGAIN.

Would recommend to others? Yes
Host Response (March 05, 2019):

We are glad you enjoy your stay with us in the same cabin hope to see you again for your next vacation!!!!

Eupora, MS
A green check mark graphic. Verified Guest
5 out of 5
Reviewed March, 2017

Very nice. Peaceful.

Had everything we needed. Beds comfy.

Would recommend to others? Yes
Host Response (April 29, 2017):

We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.

Josh M.
Jesup, GA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed November, 2018

Great place!

We had a great time at Moonlight and Memories.

Would recommend to others? Yes
Host Response (November 26, 2018):

So glad you enjoyed your stay with us. We hope to see you back real soon!

Jim M.
Thomaston, GA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed March, 2019

LOVE LOVE LOVE !!!

We were in town for a family wedding and decided to make it a mini vacation AND I AM GLAD WE DID.We loved it so much we called and booked it for an extra night. We look forward to booking it again in the very near future.

Would recommend to others? Yes
Host Response (March 29, 2019):

We are thrilled to hear that you enjoyed the Moonlight and Memories cabin so much! We appreciate you taking the time to share your feedback with us. It is a gift that we never take for granted. We also try to provide every guest with a truly wonderful vacation experience. We look forward to seeing you again in the future.

Gloria R.
,
A green check mark graphic. Verified Guest
5 out of 5
Reviewed December, 2016

guest

good

Would recommend to others? Yes
Host Response (June 28, 2017):

So glad you enjoyed your stay with us. We hope to see you back real soon!

,
A green check mark graphic. Verified Guest
4 out of 5
Reviewed August, 2017

Needed a place for one night and they accommodated us

Liked it very much, very nice and clean. The only thing we didn't like was the parking, it was tough to get 2 vehicles down the hill, had to back yp the hill, not good.

Would recommend to others? Yes
Host Response (August 16, 2017):

Thank you for sharing your review with us. We are sorry to hear that your cabin parking was not ideal for you. We would do have cabins with easier access parking. Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

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