Moonlight And Memories - Pigeon Forge Cabin
The Cabin
- Property type: Cabin
- Sleeps: 8
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds:
- Check In Time: 4:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 25+
- No Pets Allowed
Description
Amenities
- Arcade Games
- Bathroom Essentials
- Cable Satellite
- Central Air
- Coffee Maker
- Dishwasher
- Fireplace
- Flat Screen Tv
- Futon
- Game Room
- Grill
- Hot Tub
- Ice Maker
- Ironing Board
- Jacuzzi Tub
- King Bed
- Kitchen
- Kitchen Blender
- Kitchen Cookware
- Kitchen Stainless Appliances
- Kitchen Toaster
- Linens Provided
- Microwave
- No Pets
- Outdoor Furniture
- Outdoor Games
- Oven
- Parking Included
- Pool Table
- Private Deck
- Refrigerator
- Resort Pool
- Seasonal Decor
- Sleeper Sofa
- Smoke Detector
- Unknown
- Washer Dryer
- Wifi
Location
- Tanger Outlets 4.00 Miles / 11 Min Drive
- Dollywood 7.90 Miles / 18 Min Drive
- Ober Gatlinburg 15.60 Miles / 35 Min Drive
-
Great Smoky
Mountains National
Park 15.70 Miles / 33 Min Drive
Availability
Host
Policies
Host Cancellation Policy
60 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 60 days of reservation arrival date.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Traveler Reviews
Verified Guest
Beautiful cabin with poor customer service
Had to call to get the gate code and door code, after my check in time. Was told it would be sent prior.Electrical switch was not working, no lighting around the air hockey table. Handy man came by to fix it, after a half hour he said he would have to come back in the morning. It was never fixed during our stay.On our second day I called multiple times to try to access the wifi. The person gave me two codes to try, but could not tell me which network. I tried both passwords on all 5 networks that showed up, none of which worked.On Our last day with check out at 11:00, I received an email at 10:07 with the wifi password and the code to the pool. Thanks for nothing.
Would recommend to others? NoThank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and appreciate your willingness to visit us again. We look forward to seeing you in the near the future.
Verified Guest
Amazing ,comfortable, and relaxing Stay !!!
Our cabin was updated with all the needed items from nice size televisions to kitchen appliances.Even other family members who visited my cabin thought it was much more updated than some of he rest. Very comfortable especially the beds. My family and I enjoyed every moment. My 8 and 9 year old did not want to leave. The view from the back was amazing!! Only minus is the drive way that is made funny but it is best to pull in backwards. It really was not a big deal except when having visitors . In addition, main railing going upstairs to game room can use a little tightening.Overall ,I would stay in this cabin again because everything else was great! It truly was a nice as well as comfortable stay!
Would recommend to others? YesSo glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!
Verified Guest
Beautiful mountain views from a great location
This cabin has a real cozy at home feeling, great for relaxing. The view from the deck and hot tub is amazing. The cabin is decorated for Christmas with a wonderful moose themed Christmas tree. The way the cabin is situated is very private. We will certainly return to this cabin in the near future.
Would recommend to others? YesThank you for filling out this survey. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. It is always wonderful to hear such positive feedback from our guests. The team will be thrilled to hear you enjoyed your stay. We hope to see you again very soon!
Verified Guest
Moonlight and Memories - Spring 2017
Overall we had a very good experience. However few items I would like to suggest to improve customer experience.1) Text the code to the property and cabin in advance. The email we received did not include code to the property and cabin. Had to wait an hour to get the information.2) My son was stung by a wasp inside the cabin in the second floor. This was not a good experience. We received a note that maintenance took care of the situation, but this wasn't a good experience3) Please leave inside the cabin the password to connect to Wi Fi and instructions for operating the hot tub.4)Finally, our welcome bag wasn't in the cabin. I called about it and customer service replied to stop by the office to pick it up. I would have preferred if it was brought to us since it was a mix up from their end.
Would recommend to others? YesSo glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!
Verified Guest
Anniversary Stay
WE WERE COMPLETELY SATISFIED WITH OUR STAY AT MOONLIGHT and MEMORIES. THIS WAS OUR SECOND STAY IN THIS CABIN AND WOULD LOVE TO RETURN AGAIN.
Would recommend to others? YesWe are glad you enjoy your stay with us in the same cabin hope to see you again for your next vacation!!!!
Verified Guest
Very nice. Peaceful.
Had everything we needed. Beds comfy.
Would recommend to others? YesWe are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Verified Guest
Great place!
We had a great time at Moonlight and Memories.
Would recommend to others? YesSo glad you enjoyed your stay with us. We hope to see you back real soon!
Verified Guest
LOVE LOVE LOVE !!!
We were in town for a family wedding and decided to make it a mini vacation AND I AM GLAD WE DID.We loved it so much we called and booked it for an extra night. We look forward to booking it again in the very near future.
Would recommend to others? YesWe are thrilled to hear that you enjoyed the Moonlight and Memories cabin so much! We appreciate you taking the time to share your feedback with us. It is a gift that we never take for granted. We also try to provide every guest with a truly wonderful vacation experience. We look forward to seeing you again in the future.
Verified Guest
guest
good
Would recommend to others? YesSo glad you enjoyed your stay with us. We hope to see you back real soon!
Verified Guest
Needed a place for one night and they accommodated us
Liked it very much, very nice and clean. The only thing we didn't like was the parking, it was tough to get 2 vehicles down the hill, had to back yp the hill, not good.
Would recommend to others? YesThank you for sharing your review with us. We are sorry to hear that your cabin parking was not ideal for you. We would do have cabins with easier access parking. Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!
