Sugar Shack - Pigeon Forge Cabin

Luxurious Rustic Style, Private Deck W/Hot Tub, Pool Table, Sleeps 6, Dogs OK
Pigeon Forge, TN, US
4.5 (82 Reviews)
Cabin
Sleeps 6
1 Bedrooms
1.5 Baths
Pets Allowed

The Cabin

  • Property type: Cabin
  • Sleeps: 6
  • Bedrooms: 1
  • Bathrooms: 1.5
  • Smoking: Non-smoking
  • Beds: King: 1, Sofa Bed: 2
  • Check In Time: 4:00 PM
  • Check Out Time: 11:00 AM
  • Pets Allowed

Description

You may have never heard of Jimmy Gilmer and the Fireballs or their hit song “Sugar Shack,” but once you visit this gem of a Pigeon Forge cabin, you won’t ever forget it. “There’s a crazy little shack beyond the tracks and ev’rybody calls it the sugar shack.” What this song writer obviously didn’t know what that this “shack” is actually a luxurious log cabin nestled in the Great Smoky Mountains ready and waiting to help you and your family make a lifetime of great treasured memories. Decorated in luxurious rustic style, this cabin features all the amenities of a four-star hotel, but with the allure of privacy and the beauty of nature. Cop a squat on the front porch in the country rockers and take in the breathtaking scenery. Or take a dip in your very own private hot tub under the stars on the deck. Entertain yourselves with rousing rounds of electronic darts or pool tournaments on your very own pool table. Bond over family dinners masterfully created in the cabin’s fully-equipped kitchen and then escape to the master bedroom for some peace and quiet in front of the fireplace or in the bedside Jacuzzi. Enjoy all the activities and attractions of Pigeon Forge and Gatlinburg and then settle in back at the cabin for a fun night of movies on the 42” plasma TV complete with surround sound. Whatever your pleasure, it will create a myriad of reasons why “I’ve got to get back to that sugar shack, whoa baby, to that sugar shack.” Book your stay today for just you and your sweetie or your whole family and start making your very own “Sugar Shack” memories!

Amenities

  • Resort Pool
  • Washer Dryer
  • Grill
  • Hot Tub
  • AccessEasy

Host
Cancellation Policy

60 days prior to arrival a refund by Host is available with a 10% cancellation fee. Host does not under any circumstances provide refunds for cancellations requested within 60 days of reservation arrival date.

Traveler Reviews

82 Reviews
4.5 out of 5
Summary
5
57%
4
29%
3
10%
2
4%
1
3%
Newburgh, IN
A green check mark graphic. Verified Guest
4 out of 5
Reviewed April, 2018

Mountain Getaway

I would definitely recommend this cabin to folks looking for a mountain getaway- it’s off the beaten path but still within close proximity to shopping and outdoor activities. We initially thought (based on website photos) the cabin would be a bit more private and in a serene location, but our neighbors were relatively quiet so it was surprisingly peaceful. The cabin was clean upon arrival; however, we didn’t have enough sheets, pillow cases or towels for our party. The management team was quick to answer our phone call and provided us with ample linens for the remainder of our stay. Kitchen was well stocked with dishes/pots and pans/utensils etc, private hot tub was a plus and the cabin we plenty roomy for 5. I would’nt hesitate to give a 5 star rating if the price was cut in half. $400 a night was far too high for the over-all experience.

Would recommend to others? Yes
Host Resonse (April 03, 2018):

We are happy to hear that you enjoyed your stay. Thank you for taking the time to share your comments. These reviews are very important as they advise us where we may excel and where we may improve. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

St. Augustine, FL
A green check mark graphic. Verified Guest
5 out of 5
Reviewed January, 2018

Sugar Shack

Excellent rental and service.

Would recommend to others? Yes
Host Resonse (January 09, 2018):

Thank you for taking the time to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We appreciate you taking the time out of your busy day to share your comments. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon.

Jennifer M.
Dupont, INDIANA
A green check mark graphic. Verified Guest
4 out of 5
Reviewed October, 2017

Sugar Shack is great!

Beautiful cabin with a gorgeous view! Very peaceful. Everyone at Eden Crest was extremely accommodating. I enjoyed drinking my coffee on the back porch, overlooking the mountains, but I would highly suggest a side table between the 2 rockers. The mattress was a bit "springy" but the blankets and pillows were very comfy. Could use another light in the master bath area as it was pretty dark in the shower. The parking area is on a steep slope so be aware of that in Winter conditions. We loved the game room and cozy living area! Overall this was a great stay for my husband and I and I would recommend it for the price!

Would recommend to others? Yes
Host Resonse (October 19, 2017):

So loved you loved the game room and Living area! So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

Ripley, WV
A green check mark graphic. Verified Guest
5 out of 5
Reviewed August, 2017

Great stay

2 night stay for our 15th Anniversary. Cabin was beautiful. Nice and cool on the hot days. Comfortable sleep. Cozy decor. We received a free Hatfield and Mcoy dinner show ticket.

Would recommend to others? Yes
Host Resonse (August 25, 2017):

We are honored you chose Eden Crest for such a memorable stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

,
A green check mark graphic. Verified Guest
5 out of 5
Reviewed August, 2017

Sugar Shack Stay

The sugar shack cabin was beautiful and very spacious for two. Was told there was no pool table at the location only to arrive and there be a pooltable and dartboard. Communication error I assume. Bathtub in the bedroom is a nice romantic touch. The cabin is not too far (5 mins) from main strip in pigeon forge. I will definitely recommend to friends.

Would recommend to others? Yes
Host Resonse (August 19, 2017):

So glad you enjoyed your stay! Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Your feedback is vital to our future success as we learn so much from our guests that allows us to continue providing excellent customer service. We hope to see you back again soon!

Olivia F.
Commerce, GEORGIA
A green check mark graphic. Verified Guest
4 out of 5
Reviewed July, 2017

Great last minute vacation. Cute cabin!

Our cabin was clean and well appointed upon our arrival. Very pleased and would stay here again. Only complaint was the sofa bed in living room. This should not be considered adequate sleeping arrangements. It was like sleeping directly on metal. After 1st night, we had to go buy an air mattress. Cabin sleeps 4 comfortably. (Other sofa bed was adequate). But other than that, amazing cabin.

Would recommend to others? Yes
Host Resonse (July 06, 2017):

Thank you for your recent stay at Eden Crest. We are terribly sorry to hear about the problem you encountered during this stay and have shared your feedback with our management team. Please know we will work hard to correct the issues you have brought to our attention. We hope to see you again soon !

Bristol, VIRGINIA
A green check mark graphic. Verified Guest
5 out of 5
Reviewed April, 2017

Great getaway!

Sugar shack was a great getaway for the weekend and very convenient to both pigeon forge and Gatlinburg!

Would recommend to others? Yes
Host Resonse (April 05, 2017):

Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!

William C.
Mc Calla, AL
A green check mark graphic. Verified Guest
5 out of 5
Reviewed April, 2017

My Stay

Overall it was a good stay. There was a problem with the fact it was not really wheelchair accessible. In fact when I first got there I could not get in front door due to step but they did come put a ramp at front door. Place was then Simi wheelchairaccessible.

Would recommend to others? Yes
Host Resonse (April 29, 2017):

Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize about step and not being able to access the front door properly. Our desire at Eden Crest is to try and provide all guests with a wonderful vacation experience. We hope to see you again very soon!

Stuart B.
Melbourne, FL
A green check mark graphic. Verified Guest
5 out of 5
Reviewed January, 2017

Really nice and relaxing

The house is exactly as the pictures show. It was very cute - especially as it was decorated for Christmas.

Would recommend to others? Yes
Robert R.
Raleigh, NC
A green check mark graphic. Verified Guest
3 out of 5
Reviewed January, 2017

Good News - Bad News

Snow storm came through- we love snow! The steep, curvy, roads to the cabin were covered, and our car could not make it, so we parked at entrance and walked up the mountain to the cabin. Lovely, winter wonderland, our Springer Spaniel had a blast. Next morning 3 4 “ snow and 11 degrees, so worried about getting car up to cabin for Sunday checkout. It wasn’t booked, so called to see if we could buy extra night if necessary. Rep left a message for the office to call us back. They never did. Saturday the roads had been plowed, they were still very slick, but were able to get car up to the cabin.Sunday morning, 15 minutes prior to checkout, key code was changed and we were locked out in 11 degrees without coats or phones! Fortunately, we had car keys, drove down to entrance but office is off site. Borrowed neighbor’s phone, after being on hold for a few minutes, were given new code, managed to get up to the cabin, get our stuff, and get on our way. Cabin was lovely, clean, with wonderful view. King bed OK, a little creaky. Kitchen adequately stocked with supplies, but larger party might find a little slim. Hot tub on rear deck, next to the Master Bedroom runs all night, which doesn’t make for best sleeping. TV has limited channels, no DVR, so can’t record something to watch later. Wifi OK, about 14 mbs. Cabins very close together, but Sugar Shack is on corner, neighbors on one side, woods across street, the great view in back. Service road/trail, across the street great for hiking.We recommend this cabin, but advise low expectations for Management. While always friendly and courteous, locking guests outside in freezing weather 15 minutes prior to checkout is a MAJOR screw up! If we were to stay here again, we would likely look for a cabin managed by a different company.

Would recommend to others? Yes
Host Resonse (February 21, 2017):

Thank you so much for taking the time to fill out the survey regarding your stay. These surveys are very important to us as they allow us to discover what areas we excel at but also what areas need attention. We do apologize for the disappointment you experienced while staying with us. We are very sorry to hear that you had any issues. We hope that you will accept our sincere apology for any inconvenience you experienced and hope that you will give us the opportunity to make things right. We look forward to seeing you in the near the future.

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