Last minute there was a problem with the cabin we reserved so had to be moved to Mountain Magic. Totally understand that things happen, but the lack of empathy shown us was disappointing. Would have been nice to have been given options about other available cabins or delaying our trip, along with maybe a free night's stay or a restaurant gift certificate as a gesture of good will. We spent several hours looking at Elk Springs' and other cabin rental companies' websites trying to find the cabin that suited us, and were disappointed that things didn't go as planned. Mountain Magic was fine but were glad to finally get to Secret Garden late in the week. Wish a little more concern and consideration had been extended to us.
About This Property
Enjoy your private Home Theater room with 9 foot theater screen in this 3 bedroom true log and luxury cabin. Cabin sleeps 12 or more! Gas Grill, Hot Tub, Pool Table and many other amenities.
- Property Type:
- Beds: King: 2, Queen: 2, Sofa Bed: 2
- Check In:
- 3:00 PM
- Check Out:
- 10:00 AM
The upstairs bedroom features 2 queen sized beds and a private bath. The adjoining loft has a game table and queen sleeper sofa. The main entry level master suite features a king sized bed, Jacuzzi tub and master bath. With the lower level theater and game room adjoining another master suite with private bath.
For your convenience, this cabin is equipped with a washer/dryer and a dishwasher as well as a full kitchen with pots and pans. There is comfortable seating for 6 on the main level, 8 in the lower level and 6 in the upper level loft area.
- Cable Satellite
- Washer Dryer
- Theater Room
- Hot Tub
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.