Gatlinburg Chateau 409 - Gatlinburg Condo

good

The location was perfect. Right next to the strip but not exactly in the strip and away from the traffic and congestion. The negative was the heat was not working and the hot water was ice cold. However they did provide us with space heaters and the 2nd morning the water was warmer

Location is close to the strip which is why we booked it. Our unit needed some maintenance. Bed and couch are basically worn out and should be replaced. After a long drive or full day, the last thing you want is to feel every spring. 2nd bedroom closet was unusable and several outlets loose, ac unit in 2nd bedroom wouldn’t shut off unless unplugged.

We stayed in room 409. The staff are really nice and friendly. However the unit definitely needs some work. First the air conditioner in the front room leaked water in the floor. After the first clean up we didn’t notice it again. The refrigerator/freezer on the other hand leaked about every day. These weren’t that big of a deal some paper towels cleaned it up and was fine. The floor on the other hand needs mopped or needs cleaned very very well at least once. My 10 month old would crawl around and be black from the floor. Every day I was wiping him down multiple times a day but there was nothing there to clean with except a vacuum. Also every room is different but this particular room didn’t have a hair dryer, coffee, or any of that you would have in your normal hotel room so be sure to bring your own. Towels and soap were provided. Sheets and towels all were clean. It was a great vacation just know if you walk into town there will be big hills to walk back up. Nothing was to bad to complain about just letting others know what expectations they should have!

Not good refrigerater leaked water no washcloths bed falling apart chairs falling apart

We were switched to this unit after problems with our first one. This unit was clean or we would have asked for another one. It looks like it was decorated in the 80’s by my grandma and never updated since then. The furniture looks like it was thrown together from Goodwill or FB Marketplace. The bathroom linens looked very old, and only half of the 8 vanity lights worked. The doorknob to the bathroom would come off if we pulled too hard. Again, it was clean but is very outdated and I would not pay that kind of money for that quality of condo if we had a choice. The maintenance man was very nice and helpful.

The mattresses were worn and a little hard.there was a short in the light in 1 of the bedrooms.

Was awesome first time in gatlinburg