Gatlinburg Chateau 402 - Gatlinburg Condo

Loved it

I would never book there again. My car was hit in parking lot left message with complex still never called back. Was told by a lady there it was a cleaning lady with gray suv. Under investigation with police. They have cameras never Condo fireplace doesn’t work. Heat didn’t work that good couch is falling thru when you set on it. We did have hot water. Vents in ceiling dirty

The apartment rental was perfect and conveniently located walking distance to the main strip. Handicap accessible, large enough to move around,w individual balconies. Great stay for my son and friends.

The room itself was nice however the ac unit was not working right and the bedroom stayed incredibly hot

We had a perfect view of the fireworks. The room could definitely be updated. It had a kitchen but hardly any cookware. Also it is all tile which is great but there was no broom provided to keep it tidy during our stay. That was a hassle.

Rental condo was spotless friendly staff and guest. All over great experience

Nice and clean. Great location. Within walking distance to all of downtown.

The property was clean and maintained, but parking was a bit aggravating. Parking pass is required for all guests, and is in the room when you check in. I wasn't readily notified, and ended up calling the caretakers for this info in fear of being towed. The room was very clean and nice, and basic cookware was available. The fireplace did not work as stated, but I didn't bother pursuing it. The shower valve was also failing, but still worked but not a deal breaker, either. The view was very nice and rooms were quiet. Satellite television included, and drink machine and attraction information pamphlets on floor 1. Elevator was very helpful and clean. We were satisfied with the pricing for what we received.

There were many things that need work, bathroom locks, door lock, no shades on patio door, sofa bed in disrepair, few kitchen supplies.

It is pretty run down and lots of things need fixing (bathroom door locks, pullout sofa, no shades on patio door, very few utensils or dishes, not enough seating). We realized on the last night that the outside door wasn’t locking correctly and anyone could have walked in at any time. There is not enough parking. Overall the place needs a good bit of work.