Gentleman Jack's - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 9
- Bedrooms: 3
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: Queen: 2, Twin: 1, Sofa Bed: 1, Bunk: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 21+
- No Pets Allowed
- Arcade Games
- Cable Satellite
- Carbon Monoxide Detector
- Ceiling Fan
- Central Air
- Child Friendly
- Code Lock
- Coffee Maker
- Dining Area
- Dishes Silverware
- Dvd Player
- Emergency Info
- Fire Extinguisher
- First Aid Kit
- Fitness Room
- Game Room
- Grocery Delivery Available
- Hot Tub
- Ice Maker
- Ironing Board
- Jacuzzi Tub
- Kitchen Blender
- Kitchen Cookware
- Kitchen Toaster
- Linens Provided
- Massage Available
- Nearby Attractions
- Nearby Grocery
- Nearby Medical
- No Pets
- Non Smoking
- Outdoor Entertainment
- Outdoor Furniture
- Parking Included
- Patio Balcony
- Pool Table
- Private Deck
- Resort Laundry
- Smoke Detector
- Spacious Seating
- Towels Linens
- Washer Dryer
Host Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
The cabin was okay, nice location an secluded but down side was the theatre room was broken during our stay an got a message the day of saying it was out of service, the air hockey table was broken, the game machine didn’t work either. The pool table was nice but all the things they advertised in the cabin doesn’t work... the mattresses were terrible an uncomfortable. There was black mold on the wood in the shower wallWould recommend to others? No
Thank you for sharing your experience with us, Hannah. Your review certainly concerns us, as nothing was reported during or after your stay. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. We have sent these items to the appropriate teams for review and resolution. We sincerely apologize for any inconvenience experienced and hope you enjoyed your time spent in our area.
Very beautiful and serene, had a couple issues with the wifi but we didnt care.Would recommend to others? Yes
Thank you for your review, Angel. It is great to hear that your recent stay was a successful one. We are sorry to hear the wifi wasn't working well. We have 24/7 guest assistance to ensure that any need that arises can be resolved quickly. Please contact us we will gladly remedy any issues. We hope you enjoyed your time spent in our area. We encourage guests to book direct and save up to 15% on future bookings.
Gentlemen Jacks Review
We loved our cabin! Everything was clean and in good shape, it's a great family cabin! We seen a bear family which was super cool! The management and staff at Elk Springs is super friendly and helpful. Will definitely stay again!Would recommend to others? Yes
As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. We have beautiful wildlife in our area and glad that you got to see some. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
We needed a change of scenery during this pandemic, somewhere else to isolate, and Gentleman Jack's was perfect. It was very clean and check in and out was a breeze. We loved the game room, movie theater and screened in hot tub. If things were open, the location is ideal! We will certainly be back when everything is back to normal.Would recommend to others? Yes
As always, we love hearing about great family experiences with our rental company! It sounds like you chose the perfect cabin for your family to relax in, have fun, and create memories that are sure to last a lifetime. We enjoyed having you as our guests, and we look forward to working with you again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
This was great. Cabin was very nice. It was like being in wilderness. Cabin kept nice cleaning crew did a great job. Would highly recommend to anyone. Was awesome thanks so muchWould recommend to others? Yes
Thank you for your fantastic 5-Star review, Susan. We are delighted to know you enjoyed your recent stay. It sounds like you chose the perfect cabin to spend quality time in. We hope to see you again in the future. Remember, as a returning customer you will receive a 10% discount on future stays!
Was extremely disappointed I splurged to stay somewhere nice and clean.Would recommend to others? No
While we appreciate your review, we regret to just be hearing of your disappointments now. We do offer 24/7 staff assistance during your stay and anything reported can be addressed promptly during your visit. We apologize if your recent stay wasn't everything you expected; however, please do not suffer in silence. Call us! We want to ensure our guests are happy and are looking forward to their next visit. Thank you for sharing your thoughts with us, and we hope that next time you will reach out to us if you find anything that is not up to par.
it was one of the best experiences I had staying somewhere. They were very tentative to us to make sure we had everything we needed and more. We went for our honeymoon and it was perfect, will definitely be coming back.Would recommend to others? Yes
Thank you for allowing us to be a part of such a special celebration, Mikayla. Congratulations! You certainly chose a beautiful cabin to relax in and enjoy the peaceful mountain scenery. We look forward to working with you again very soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
Nice Weekend Getaway
Very clean cabin. Close to all the local attractions. We had fun sitting by the outside fire pit (needs replaced. Bottom is burnt out) and hanging out in the hot tub. Saw a bear at the cabin the first night we were there!Would recommend to others? Yes
We are delighted you chose to stay with Elk Springs Resort, Lara! It was our pleasure to provide you with wonderful accommodations for your weekend getaway. We appreciate your business, and hope you will make plans to stay with us again in the near future. Remember as repeat visitors you will receive 10% off your next booking.
Not As Expected, Cabin Was A Let Down.
Check in was easy, however cabin was filthy and since it was open for 3 days prior (Elk Springs kept sending check in early deals, your cabin is open) we would have assumed it would be cleaned properly. There was Christmas trash left from gift exchanges in couches, under couch, beds with dirty sheets, someone’s medicine bottle full under one bed and dishwasher was half full of dirty dishes. The hot tub room issues like TV doesn’t work out there, hot tub was half empty arriving, jets didn’t work on half the spa. We had to call maintenance 4x for issues. There’s no way to push heat in the basement bedroom or theater room so it left it to cold to sleep down there a few nights for teens. We were told it was poor planing, vents where placed wrong and just close off all vents in house to push some heat down. The dryer would not dry clothes, we’d run three 90 min dryer cycles and clothes were still damp smelling musty from never drying. So wet clothes over the railing for drying, great vacation eh? Again we were told it would be replaced before we left, guy came tore it all apart and tried multiple times on dryer. We were told there’s a nice laundromat down the road! Cabin was in a great location, 15 min to Gatlinburg or Pigeon Forge. But would I stay there again definitely not. We’ve booked with Elk Springs in the past (2015) and they were a little better but don’t believe we’ll be booking with them again.Would recommend to others? No
Thank you for sharing your experience with us, Amber. We are sorry that you were disappointed in these aspects of your stay, and we have forwarded your feedback about the cabin to our teams for follow-up. Again, we apologize and hope that you were able to enjoy your time spent in our beautiful area.
The pictures did not do Gentleman Jack Cabin any justice. The cabin was even better in person. Very Clean & Spacious. Hot tub was perfect!!!! Kitchen fully equipped, and the theater was the best. Liked that Elk Resort was available at all times, and texted and called to make sure things were ok. Excellent Customer Service! We truly enjoyed our stay. Perfect distance from downtown. Only suggestion, start your day early to make it back to the cabin before dark. We had a scary experience traveling up in the thick fog. Other that, no complaints at all. Will be back. Oh yeah, make sure you visit Rocky Top & Pancake Pantry. Rocky Top made me feel like a big kid again lol :). Pancake Pantry food was Amazing. Wish we had one in GA.Would recommend to others? Yes
We are excited to hear you had a great stay, Ashley! It sounds like you found your new home away from home when visiting The Great Smoky Mountains. We value you as our guest and want you to always feel like our number one priority while you are our guest. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!