Smoky Ridge View - Gatlinburg Cabin
The Cabin
- Property type: Cabin
- Sleeps: 10
- Bedrooms: 3
- Bathrooms: 3
- Smoking: Non-smoking
- Beds: King: 2, Queen: 2, Sofa Bed: 1
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- Min Renter Age: 21+
- No Pets Allowed
Description
Amenities
- Arcade Games
- Cable Satellite
- Carbon Monoxide Detector
- Ceiling Fan
- Central Air
- Child Friendly
- Code Lock
- Coffee Maker
- Convenience
- Dining Area
- Dishes Silverware
- Dishwasher
- Dvd Player
- Emergency Info
- Fire Extinguisher
- Fireplace
- First Aid Kit
- Fitness Room
- Game Room
- Granite Counters
- Grill
- Grocery Delivery Available
- Hot Tub
- Ice Maker
- Ironing Board
- Jacuzzi Tub
- Kitchen
- Kitchen Blender
- Kitchen Cookware
- Kitchen Toaster
- Linens Provided
- Massage Available
- Microwave
- Nearby Attractions
- Nearby Grocery
- Nearby Medical
- No Pets
- Non Smoking
- Outdoor Entertainment
- Outdoor Furniture
- Oven
- Parking Included
- Patio Balcony
- Pool Table
- Private Deck
- Refrigerator
- Resort Laundry
- Resort Pool
- Smoke Detector
- Spacious Seating
- Stove
- Swimming Pool
- Telephone
- Television
- Towels Linens
- Washer Dryer
- Wifi
Location
Availability
Host
Policies
Host Cancellation Policy
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
SmokyMountains.com Service Fee Cancellation Policy
If you choose to cancel or not use your reservation, the SmokyMountains.com Service Fee is always non-refundable.
Traveler Reviews
Wonderful Stay
Smoky Ridge View was a wonderful place to stay while we were visiting Gatlinburg and the Smoky Mountains!
Would recommend to others? YesIt is delightful to hear that you had a wonderful visit with us, Whitney! Smoky Ridge View is a fantastic cabin with a great view of The Smokies. We hope you will choose to stay with us again very soon. We encourage guests to book direct and save up to 15% on your booking.
Fun & Easy
Great vacation for our family & friends! The cabin was easy to find, close to everything we planned to do, and page perfect size for our group. The rental company responded quickly to an issue with the fireplace. Beautiful views abd a set-up perfect for relaxing and playing.
Would recommend to others? YesThank you for your wonderful review, Natalie! We are delighted to hear you enjoyed your stay. As you experienced first-hand, we are staffed and ready to assist should an issue arise. We enjoyed having you as our guest and hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Very Nice Place
We did enjoy our stay but it got well when it came to Saturday morning when electric went out which we understand why but when we called it in to the office let them know I left with that no one 10 to call us to check to see if we were all right because we was without electric and water from 930 till 11 and I don’t think that was right and plus my guest don’t think it was either.
Would recommend to others? YesThank you for sharing your experience with us, Ronald. We are happy you enjoyed your overall stay with us. We are very sorry to hear you were disappointed with this. We are not notified when the power comes back on, as it is out of our control since it was an outage with the electric company. Often times, since we are in this area as well, we are without power as well. We make sure we are staffed and ready to assist where needed during times like this, to ensure all needs are met.. We sincerely apologize for any inconvenience this outage caused and hope you enjoyed your time spent in our area.
A Swing...And A Miss.
We suggest you look elsewhere for a cabin in this area.
This cabin is a 12-minute drive from the main highway along a narrow road with several blind curves. The drive up is quite stressful.
We were informed the day of our arrival that the dishwasher was broken and would not be fixed. Then, we found out that the dryer's lint trap was broken...leaving a hole in the back of the dryer for which small items could fall through. We chose to stay at a cabin instead of a hotel so that we would have access to things like a dishwasher and dryer. I contacted Elk Springs and asked for recompense and the only thing they offered was for a stranger to come out and attempt to fix the dryer. We did not want a stranger in our cabin during our stay.
The cabin itself was not in the best shape. Including the two broken appliances, some of the gutters were clogged. Some of the boards on the deck had been replaced...but not stained/painted to match the rest. The light in the refrigerator indicating it is time to change the water filter was on. The shower head in the bathroom on the lower level was mostly clogged.
It was clear that the cabin had only been given a cursory cleaning before our arrival. Even though check in was at 3 pm, we were told our cabin was ready early. I would have rather they spent all the way up until 3 pm cleaning the unit. The floors were dirty...our socks were filthy after walking around for a short time. The large panoramic windows had not been cleaned or de-webbed...obscuring the view. There were dried drops of liquid next to the bed upstairs. Underneath the coffee table and couch on the main level had not been swept.
Regarding Elk Springs, we were told there was a community pool, but when we contacted them and asked where...they did not know. Instead, they gave me an address for a cabin that could be rented. They give you a code to enter the cabin, but do not explain how the lock works (it is not obvi
We apologize for the inconveniences and frustrations you experienced during your stay at the cabin. We appreciate your feedback and take these concerns seriously. It is regrettable to hear about the issues with the dishwasher and dryer. We understand your disappointment as you chose the cabin specifically for these amenities. We apologize for any miscommunication or inconvenience caused by the attempts to fix the dryer. We also apologize if the condition of the cabin and the lack of thorough cleaning. This does not meet our standards, and we apologize for the oversight. We will address this with our cleaning staff to ensure it doesn't happen in the future. We understand the importance of a clean and well-maintained environment for our guests. We appreciate your feedback regarding each of these items in your review, and we plan to address each one. Again, we are very sorry your experience was not up to par.
Family Christmas Vacation
The cabin was excellent. Everything that they advertised was there, meaning that it wasn’t photoshop or something like that. The kitchen was really equipped with all that we need to prepare breakfast, dinner and spend time with the family. The bedrooms were excellent, beds really confortable and the game room huge and equipped. Overall the best vacation ever.
Would recommend to others? YesIt was our pleasure to provide you with luxury accommodations during your visit, Juan. We strive to be the best in the business and we want nothing more than our guests to feel as though they have a home away from home while in our area. We encourage guests to book direct and save up to 15% on future bookings. See you soon!
Outstanding!
This is my second stay at Elk Springs for the second year in a row. I can say that it has been another wonderful experience. Looking forward to making it a third year in 2021. I highly refer this resort and the great customer service that comes with it.
Thank you again!
We are delighted to know you enjoyed your stay once again with us, Ryan. We are thrilled to have you visiting with us year after year. Remember as repeat visitors you will save 10% on your future booking! Hurry back new memories are waiting to be made!
Smoky Ridge View Review
A great fun weekend with a great group of friends. The cabin was not bad
It was clean besides a few beer bottles we found in the cabin. Cabin had a great location and view. The cabin itself was great. Unfortunately we went to grill burgers one day and the grill caught on fire. The grill was filled with grease from previous guest and needed a good cleaning but we had nothing to clean it with. We also received a text before check in that said the lower balacony was not accessible. The hot tub was on the balcony. We had a huge problem with centipedes in the lower level bathroom that made some guest very uncomfortable in the shower. Was not bad but could not been better.
Cory, thank you for the feedback. We certainly apologize for any issues that you had during your stay. We do keep staff on hand 24/7 and would have been glad to send someone out for assistance. Please, next time call us and do not suffer in silence! We are in the middle of a millipede migration and even though they are a nuisance they are harmless. We have all of these issues noted and will make sure they all get properly addressed. We hope that despite these issues that you were still able to enjoy your time while in the area!
Beautiful Location
Great cabin. Well located
Would recommend to others? YesThank you for your wonderful review! We are delighted to hear how much you enjoyed your stay and hope you will visit again soon!
Great Cabin. Peaceful With Great Mt View
Wow. The cabin was wonderful. The area was pretty high up and secluded from any tourist/market area. The cabin was well appointed with everything one would need. Just bring some food and enjoy the back deck. We enjoyed sitting on the deck in the evenings and mornings. Great view of the Mountains. This cabin environment was very quiet and peaceful. We really enjoyed the cabin, the common areas for the family to gather in, and the cleanliness of the cabin. Truly a great experience. Elk Springs checked in with us to make sure everything was meeting our expectations and to let them now if we needed anything from them. We will be back.
Would recommend to others? YesWe are delighted to know you enjoyed your recent stay, John. It sounds like you chose the perfect cabin to relax, have fun, and create memories that are sure to last a lifetime. We hope you choose to visit us again to make many more memories. Remember, as a returning customer you will receive 10% off future stays. Thank you!
Vacation Getaway
Excellent! Definitely bringing family back again real soon.
Would recommend to others? YesWe are delighted to hear you had such an amazing visit. Please don't forget to mention you are a repeat visitor to receive 10% off your next booking!