Big Sky Lodge - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 8
- Bedrooms: 2
- Bathrooms: 2.5
- Smoking: Non-smoking
- Beds: King: 2, Sofa Bed: 2
- Check In Time: 3:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Washer Dryer
- Theater Room
- Resort Pool
- Near Dollywood
If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued by host in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Hosts Office.
Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
Big Sky Lodge
Our family absolutely loved Big Sky Lodge. It is a beautiful, clean, lovely home with plenty of amenities to keep young kids and adults busy while also relaxing and enjoying the outdoors. We liked our stay so much we are actually planning our next trip to Tennessee with the hopes of being able to rent this very same property. LOVED IT!!Would recommend to others? Yes
As always, we love hearing about great family experiences! Big Sky Lodge is among my personal favorites, and it is a pleasure to hear you had such a great visit. We look forward to your next stay, and please don't forget to mention that you are a returning customer to receive your 10% discount.
Elk Springs Resort Review
Great vacation experience.Would recommend to others? Yes
Thank you for your kind review, Phyllis. We are pleased that you enjoyed your recent visit at Big Sky Lodge! It would be our pleasure to serve you again in the future!
We stayed in the Big Sky Lodge for our honeymoon and it was perfect. We had a wonderful time. The pool was great and the theatre room was very nice. We would definitely come back.Would recommend to others? Yes
Thank you for allowing us to be a part of such a special celebration, Jodi! Congratulations! We enjoyed having you as our guest and hope you will consider making Elk Springs Resort part of your future anniversary plans.
We rented this cabin for spring break. It looked exactly like the photos, and was spotless. It was secluded, yet close to all the attractions. We had plenty of room and loved all the added luxuries. We would definitely choose this cabin again. Thanks for a great time!Would recommend to others? Yes
Thank you for your wonderful review, Lisa! We believe in providing true and accurate information for each and every cabin. The pictures and description on our website are a true reflection of what you will find when you arrive at the cabin. We are happy you enjoyed your visit and hope you will consider staying with us again during your next visit to Gatlinburg.
Big Sky Lodge
We absolutely loved our cabin!! It was very clean and had so many wonderful amenities. It also had a great view of the mountains!! Can't wait to stay there again!!Would recommend to others? Yes
Thank you for your wonderful 5-Star review, Hannah! Big Sky Lodge is one of our new additions and was certainly built to entertain. We are delighted to hear your stay was exceptional and would consider it an honor for you to stay with us again!
A bit of a disappointment
We rented the big sky cabin to celebrate my daughterâ€˜s 18th birthday. The cabin was new and clean which was wonderful. The main issue we had was with the bathtub on the second floor. One of the main reasons we rented the cabin was for the pool and the beautiful copper bathtub. The pool was very small relative to how they looked in the picture but we understand that happens And we never could figure out how to turn the waterfall on and the alarm kept going off even when no one was touching the door. The main issue was that when my adult daughter took a bath it caused water to pour into the downstairs bedroom. When I called maintenance they informed me that this sometimes happensBecause itâ€™s a log cabin. What?!? After requesting maintenance come anyway we were given some dry sheets for the downstairs bed that we changed and promised that a plumber would come the next day. The plumber never came so we were unable to use the tub which was very disappointing. We paid a huge amount of money for two nights in this cabin and I will confess I left feeling like I had made a mistake in the rental.Would recommend to others? No
Thank you for taking the time to share your experience with us, Amy. We are sorry to hear you were disappointed in these aspects of your stay. The alarm for the pool is a safety feature. The alarm goes off anytime the door is open. The alarm will continue to go off if the door to the pool area is not closed securely. Thank you for bringing these issues to our attention. We will have one of our skilled technicians check to make sure the alarm and waterfall are working properly. We are sorry you experienced the issue with the upstairs tub. Our technician was able to isolate the issue. There was a piece of a wrapper that was found inside the waterfall feature of the tub that was redirecting the flow of water. It was causing the water to go onto the floor in the bathroom, causing it to leak down to the level below. We would like to clarify the explanation the representative was giving you. In a log cabin, if the water goes onto the floor, it will leak down to the level below. The flooring is different in log cabins than it is in our homes. That is why it is important to know if the floor is wet. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future.
Big Sky Relaxation
What a great cabin. We have been coming to Gatlinburg for twelve years. We have used Elk Springs Resort for the last 5 years and don't think we will be using anyone different in the near future. We have never been disappointed with our stay. This was our favorite cabin to date. If there was a negative it is that we were not notified of the construction of the two cabins being built next door so we didn't get to use the hot tub outside while workers were there. I'm sure Elk Springs will make it up by giving us one free night next year as we come down and rent one of those new cabins they are building.Would recommend to others? Yes
Thank you for your wonderful review, Stephen! We are excited to hear this was your favorite cabin so far. Big Sky Lodge was custom built, with attention to every detail. We are sorry to hear you were not informed of the construction nearby. This is considered our off season here in Gatlinburg. We are working as quickly as possible to get them completed, as to not disturb our guests. It's an exciting time here at Elk Springs Resort with the addition of new luxury cabins. We sincerely apologize for any inconvenience experienced due to the construction. We are sure you will be pleased with the finished product and can't wait to offer these new additions. We enjoyed having you as our guest and would consider it an honor for you to visit again.
Great gatlinburg vacation
Wonderful cabin just like pictures. Beds so comfortable. The theater chairs wonderful my granddaughter loved the pool and hot tubWould recommend to others? Yes
As always, we enjoy hearing about happy family experiences with our cabin rental company. You certainly chose a great cabin to relax and create lasting memories together. We hope you will join us again during your next trip to The Great Smoky Mountains! Please keep in mind, as repeat customers you will enjoy 10% off all future bookings!
Big Sky Lodge Review
Overall great experience. The one & ONLY negative comment I have is regarding the heated pool. It would have been nice if the temp would have been a little higher, was still a little too cool to enjoy.Would recommend to others? Yes
Thank you for taking the time to share your feedback with us, Robert! We are happy you enjoyed your stay, however, disheartened to hear you experienced this issue. The indoor pools are set at 83 degrees to ensure maximum comfort to our guests. Temperatures higher than this can cause too much moisture to build up in the pool area. Please do not hesitate to contact us during your stay should you discover the pool is cooler than this. We provide 24/7 guest assistance to ensure that any need that arises can be handled quickly. Please don't suffer, call us. We love assisting our guests! We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again during your next visit to Gatlinburg.
We rented this cabin as a couples getaway (3 couples) and as a way to celebrate two birthdays. It was perfect. There was so much space for everyone in the cabin to have their privacy, but close enough to feel together. The tub in the master bath is literally life changing. The view is gorgeous on the porches- including down by the fire pit and hot tub. The guys loved the games in the basement. Everything about our stay was perfection. Iï¸ canâ€™t wait to come back!Would recommend to others? Yes
Thank you for allowing us to be a part of your successful retreat, Melanie! We are pleased that you and your friends enjoyed your cabin stay. We certainly agree, Big Sky Lodge is an AMAZING cabin to relax and create lasting memories together! The tub is definitely a spectacular touch to an already wonderful cabin. We hope that you will join us again very soon. Please keep in mind, as repeat customers you will enjoy 10% off all future bookings. Hurry back, new memories are waiting to be made!