Splash N' Play #524 - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 20
- Bedrooms: 5
- Bathrooms: 4.5
- Smoking: Non-smoking
- Beds: King: 3, Queen: 5, Twin: 3, Other: 1
- Check In Time: 4:00 PM
- Check Out Time: 10:00 AM
- No Pets
- Washer Dryer
- Cable Satellite
- Hot Tub
- Private Pool
- Theater Room
No shows will forfeit any monies put down.
All group stays (2 or more cabins), 4 bedroom stays and larger, and stays totaling $1200.00 or more must prepay their stay 30 days in advance. No refunds or changes for cancellation of these stays.
Other than those listed above, you can cancel or change your reservations with this host. Cancellation must be at least 30 days prior to arrival in writing. A $120 cancellation fee is deducted from prepayment, no exceptions. There are no refunds or cancellations less than 30 days prior to arrival for any reason. All stays are prepaid 30 days prior to your arrival.
To change a confirmed reservation, you must give at least a 30 day notice to the host and stay within 6 months of original arrival date. A $35 fee will be charged and your stay must be prepaid in full and no refund if reservation is cancelled. Reservations that are changed with the host cannot be changed or cancelled for any reason. No credit will be issued for unused portions of time in case of late arrival or early departure.
Our friends and family had a wonderful weekend at Splash N' Play. The house is larger and nicer in person. The neighborhood and cul de sac lot are lovely offering plenty of privacy.Thanks to other reviews we brought several folding chairs for outside. We did not find any trash. If you do, it's most likely due to irresponsible vacationers who neglected to properly secure their trash. Bears are common in the area. In general this is a better location for people who are more interested in the national parks and trails. If you plan to spend most of your time in Gatlinburg and Pigeon Forge, you may want to be closer. It's really not too far though...Would recommend to others? Yes
Another fabulous year with Aunt Bugs
We stay every year with Aunt Bugs. Cabin was wonderful, clean and so peaceful. They were very prompt with any issues and the maintenance man James was very friendly and I can never thank him enough for all his help. We canâ€™t wait to stay again next year. Thank you to everyone at Aunt Bugs :)Would recommend to others? Yes
Everything they said it was!
The house was clean, well furnished with dishes and silverware. Everything worked and was well maintained. What you see in the pictures shows what the house is. The house was in Cosby, which is a about 25-30 from Gatlinburg, so if you're looking for something close to town, this is not the place. That said, the drive wasn't that bad.Would recommend to others? Yes
Cabin was nice and kitchen was well equipped. Pool was a hit with the children. Some of the furnishings could use updating (especially mattresses) but everything was clean and well maintained. Cabin was about an.hour drive fromPigeon Forge and 40 minutes to Gatlinburg without traffic. Definitely more convenient to Gatlinburg than Pigeon Forge. Also not much to choose from for restaurants so plan to cook or eat while out. Pizza place that was close was closed the entire 4 days we were there. Magnolia Kitchen though has great food 10 minutes away but didnâ€™t serve breakfast.Would recommend to others? Yes
A nice place to vacationed
I really like this placeWould recommend to others? Yes
Thank you for staying with us, and for sharing your experience with us! We are so happy that you enjoyed your trip to the Great Smoky Mountains, and your stay at our cabin rental! We appreciate you, and look forward to your next stay with us!
Worst experiance in my life
They are stealing my money...without any damage they charge me $900 extra very disgusting..and the management department is very plz book in usa rental cabin is very very very good.Would recommend to others? No
We are sorry that you feel we are "stealing" your money! Per our rental agreement, which you signed, check out time is 10am, "anyone not approved that checks out after 10am will be charged a late fee which will be the cost of another day". Your group did not vacate the property for several hours after this agreed check out time. Additionally, trash was thrown all over the outside of this property, as well as, inside the cabin. Futhermore, the step inside the swimming pool was broken during your stay. This is not an easy damage to complete, yet somehow your group managed to complete this. Any damages to the cabin, and clean up was your responsibility. It is unfortunate that your group did not uphold your end of the contract terms. For these reasons, you were charged less than the amount for the actual fines and repairs. Had these events happened at "usa rental cabin", I suspect you would still would have incurred additional charges. Thank you for your feedback. We hope that you enjoyed your trip to our area! Have a blessed day!
Splash & play
This is a great cabin for a large group. We rented a smaller cabin closer to town, but a storm caused damage & we were upgraded to this one. We were happy except for the location & the rock-hard mattresses!Would recommend to others? Yes
Angela, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Splash N' Play! We appreciate you, and hope to see you for future rentals! Thanks! Tim
The cabin was nice. We had a group of 6 kids that loved the pool, the pool table, the hot tub and the theater. One of the video games was not working. Without any notification a maintenance crew entered the house while we weren't there and scared my wife to death when she arrived home. We had to go buy outdoor chairs at Walmart to sit outside. There seems to be some type of strange military fortress next door with large towers and barbed wire...not very relaxing. But let's talk about the garbage! I don't know if it was just the group before us or an ongoing problem but there were full bags of garbage dumped all over in the woods, the back yard, the side of the house. It was awful. I sent Aunt Bug's some pictures and told them we would clean it because we couldn't stand to look at it but they did not respond at all.Overall I wouldn't go back but our kids did have a great time.Would recommend to others? No
Frank With deepest apologies, I am sorry for your experience, but we have let the owner know your concerns especially with the maintenance team since that is his personal maintenance. We here at Aunt Bugs employ you to give us a second chance and to try one of our many other cabins. Thank you for bringing this to our attention. Thanks John
Best Valentine's Day ever!!!
Overall great experience. Cabin was a lilfarther from gatlinburg than I expected but hey. I was quiet. Not 100% private lot cabin but hey still quiet. Cabin was beautiful. Super clean and I would deaf recommend to anyoneWould recommend to others? Yes
James, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's! We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Splash N' Play! The Maranatha Resort is very beautiful resort it is only minutes of the Great Smoky Mountains. We appreciate you staying with us, and hope to see you for future rentals! Thanks! Tim
Thanksgiving family trip
Not happy with the rental was advertised as newly renovated however the furniture was dirty and broken. The movie room had an odor perhaps from a pet which this is a pet free home The kitchen is not well stocked can opener was broken and limited set up for cooking. The safety hand rail was broke in the pool area. The game room had a broken game. Also disappointed about how far it was to Gatlinburg and pigeon forge Perhaps the rental company needs to update its advertising for this property.Would recommend to others? No
Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.