Highlander #224 - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 6
- Bedrooms: 2
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: Queen: 2, Other: 1
- Check In Time: 4:00 PM
- Check Out Time: 10:00 AM
- Min. Renter Age: 21+
- No Pets
- Washer Dryer
- Hot Tub
- Cable Satellite
No shows will forfeit any monies put down.
All group stays (2 or more cabins), 4 bedroom stays and larger, and stays totaling $1200.00 or more must prepay their stay 30 days in advance. No refunds or changes for cancellation of these stays.
Other than those listed above, you can cancel or change your reservations with this host. Cancellation must be at least 30 days prior to arrival in writing. A $120 cancellation fee is deducted from prepayment, no exceptions. There are no refunds or cancellations less than 30 days prior to arrival for any reason. All stays are prepaid 30 days prior to your arrival.
To change a confirmed reservation, you must give at least a 30 day notice to the host and stay within 6 months of original arrival date. A $35 fee will be charged and your stay must be prepaid in full and no refund if reservation is cancelled. Reservations that are changed with the host cannot be changed or cancelled for any reason. No credit will be issued for unused portions of time in case of late arrival or early departure.
Was not a pleasant stay, beds was uncomfortable, cabin was dusty, pull out sofa mattress need to be replaceWould recommend to others? Yes
We are always a little nervous booking off of pictures and reviews. Sometimes the pictures are not really what you get and sometimes reviews can go one way or the other depending on the situation. This was exactly as promised!! The cabin was spacious and super clean. The customer service we received from Aunt Bugs was nothing short of great. We received emails prior to our arrival. We received a phone call the day of our arrival to check our ETA. The day after we checked in we received a call to make sure everything was okay and if we needed anything. We didn't experience a problem while we were here but I have not doubt they would have made it right it we had. The scenery was great! We will be returning!!Would recommend to others? Yes
Rusty, Thank you for your stay in Highlander! We are happy to hear we met your expectations, and we look forward to seeing you again with a future stay! Thank you!, Aunt Bug's
Manchester Family adventure
Cabin was great the mountain valley location is incredible and nice and private and great for families. There is no better option when you stay in Pigeon Forge TN.Would recommend to others? Yes
Shane, Thank you for your stay in Highlander! We are so glad to hear you enjoyed your stay! We look forward to seeing you again soon! Thank you!, Katie Aunt Bug's
3 Night Stay. It was peaceful. Cabin was great. Staff was professional.Would recommend to others? Yes
Donald, Thank you for staying at Aunt Bugs. We hope your enjoy your cabin Highlander. Thank you for taking the time to post your comments on the cabin. We are looking forward to your future visit to Smoky Mountains. Thanks, Tim
The office staff wasn't the greatest. The after hours number we called didn't have the "information" to tell us how to go about getting a new grill tank because we were trying to grill $100 worth of steps and it ran out. The couch and both beds were outdated and broken. The jacuzzi was disgusting. The hottub was green and low of water and had an odor. We picked the highlander because of the big windows and the windows had male and female private parts all over them. When we told the guy at the office he acted like he didn't believe us. I will not stay with aunt bugs again nor recommend it to anyone. I regret not reading the reviews before we booked.Would recommend to others? No
It was nice but the cabin was older than the website depicted and it was over priced so if you want what is on the website like we thought we where going to get you might be a little disappointedWould recommend to others? No
The Highlander was nice and there is a paved road leading up to it which was nice, but it is showing it's age. The right burners on the stove didn't work properly, the furniture wasn't very comfortable, the upstairs TV wasn't connected, the coffee pot was old and dirty, and the supports for the porch/overhang didn't look very secure. We enjoyed our stay, however the Highlander just wasn't as nice as others we've rented from Aunt Bugs.Would recommend to others? No
Thank you for staying with us, and for sharing feedback about your experience with this rental. We apologize for any inconveniences you experienced! Our company is diligently working with the private owner of this cabin on updates and repairs to create a more positive experience for future guests of this rental. We appreciate you, and look forward to your continued patronage!
The bed was dated need to be replace. There was no ironing board. The cabin had lots of spider weds. Would I stay aging probably. One more thing. Checkout time is a little to early. Try making it at least 11:00Would recommend to others? Yes
Thank you for staying with us, and for sharing feedback about your experience with our cabin rental. We apologize for any inconveniences that you encountered during your stay, and appreciate the information you have given us. We will follow up with both the private owner of this cabin, as well as, the contract cleaner to improve the guest experience for future guests. We appreciate you, and hope that you enjoyed your trip to our area!
Beautiful private & peaceful
Pretty good, except all the hair on the floor of cabin. It got on our socks & got in the bed. Couldn't set in living room with out putting bedsheets over coach&chair they both was nasty. & couldn't get in hot tub Bc it had white stuff that looked like dead skin flooding in it. & couldnt enjoy the big windows they was dirty, that's the centerpiece of the cabin.the Windows is what makes that cabin so beautiful. & I don't think u should make the renters get up so early to be made to leave the cabin.we pay a lot of money 2days & can't sleep in or have time to shower,eat breakfast no time to do nothing. You should show the reneters u care about there safety&well being on there long car ride home & let them be able to sleep in on there last day. Ain't bugs could have check out around 1or2pm.Would recommend to others? Yes
Thank you for staying with us, and for sharing feedback about your experience with our cabin rental! We are sorry for any inconveniences that you encountered during your stay, and will address these concerns to create a more positive experience for future guests of this cabin. Thank you! We appreciate you, and hope you enjoyed your trip to the Great Smoky Mountains!
We loved it!
Very clean and very nice! We had issues with the jacuzzi tub and hot tub the first night. We got a call to ask how our first night was, it was excellent other than the 2 issues. They came out that day and fixed it! Very friendly! Will definitely stay there again! Only get lots of mosquito repellent!!Would recommend to others? Yes
Sadie, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Highlander! We appreciate you, and hope to see you for future rentals! Thanks! Tim