Secret Hideaway #195 - Gatlinburg Cabin
- Property type: Cabin
- Sleeps: 4
- Bedrooms: 1
- Bathrooms: 2
- Smoking: Non-smoking
- Beds: King: 1, Queen: 1
- Check In Time: 4:00 PM
- Check Out Time: 10:00 AM
- Pets Allowed
- Washer Dryer
- Pet Friendly
- Hot Tub
- Cable Satellite
No shows will forfeit any monies put down.
All group stays (2 or more cabins), 4 bedroom stays and larger, and stays totaling $1200.00 or more must prepay their stay 30 days in advance. No refunds or changes for cancellation of these stays.
Other than those listed above, you can cancel or change your reservations with this host. Cancellation must be at least 30 days prior to arrival in writing. A $120 cancellation fee is deducted from prepayment, no exceptions. There are no refunds or cancellations less than 30 days prior to arrival for any reason. All stays are prepaid 30 days prior to your arrival.
To change a confirmed reservation, you must give at least a 30 day notice to the host and stay within 6 months of original arrival date. A $35 fee will be charged and your stay must be prepaid in full and no refund if reservation is cancelled. Reservations that are changed with the host cannot be changed or cancelled for any reason. No credit will be issued for unused portions of time in case of late arrival or early departure.
Did not like it ...we couldn't find it and had to get help
This place was to hard to find and if u were not back before dark u would,never find it I wouldn't pick this place again ......Would recommend to others? No
The cabin was nice with all neccesities that worked well. It is right on the road/drive and needs a screen door so you can enjoy the outside without the bugs.The cleaning fee of $60 is excessive considering that they require you to clean and put away all dishes, empty the trash, and collect all towels to a specific place, etc. You are assessed additional charges if you do not do your chores. Sixty dollars for making 2 beds and sweeping is excess8ve.Would recommend to others? Yes
Cabin was secluded, nearest house was across the street but only seen the neighbors going and coming home from work. They seemed very friendly. Cabin was bigger than we thought. As stated in the cabin narrative parking was tight and we had a full size van, so beware if you have a large vehicle. We managed without much difficulty. We enjoyed the use of the hot tub, it was very relaxing. Overall the cabin and location was great. My wife and I would have no problem booking it for another stayWould recommend to others? Yes
Thank you for staying with us, and for sharing your experience with us! We are so happy that you enjoyed your trip to the Great Smoky Mountains, and your stay at our cabin rental! We appreciate you, and look forward to your next stay with us!
Very secluded but the amenities lacked
The cabin is secluded but the hot tub jets hardly work. Some of the nonstick coating on the pans came off into the food I was cooking and the doors harsly shut due to them dragging the floor. On the bright side, the cabin is centrally located to everything including Pigeon Forge, Gatlinburg, white water rafting and tubing. Very private setting.Would recommend to others? Yes
Thank you for staying with us, and for sharing feedback about your experience with our cabin rental. We apologize for the inconveniences you experienced with the pans and the doors,during your stay with us! Your information is greatly appreciated and will help us to address these issues to create a more positive experience for future guests of this rental. We appreciate you, and hope to see you for future rentals.
Okay, but not good
Customer service over the phone was great, along with when we checked in. Didn't like the fact we had to pick a new cabin as 1st one got sold, and we had to pay the difference. Not IMPRESSED AT ALL with the FREE WIFI! It totally was AWFUL!! Most of the time we had NO SERVICE. The satellite didn't come in very well either on the TV, most nights it would be clear then go blurry, then be clear, one night we lost sound. I finally unplugged receiver and plugged back in, worked fine after that, The hot tub, for which I was looking forward to using--- wouldn't warm up, the water would be cold no matter what temp I set it at. Cabin was cute and served the purpose of being able to sleep & eat at.Would recommend to others? No
Thank you for staying with us and for sharing feedback about your experience with this cabin rental. We are sorry for any inconveniences that you encountered with this cabin, during your stay. Your information is greatly appreciated and will be helpful to us in creating a more positive experience for future guests of this cabin. Thanks, again! We hope you enjoyed your trip to the Great Smoky Mountains!
Very difficult to find
The signs to the cabin were hidden by brush. Office staff knew this but neglected to correct the problem. Makes it difficult to find unless you know the area. Cabin had a lot of dust/webs.Would recommend to others? No
Cindy, Thank you for choosing Aunt Bugs for your vacation but I am very sorry to hear about the details of your experience and I have passed on your notes to housekeeping and maintenance. Again thank you for letting us know and we look forward to your next visit with us. Thank You John
The only thing I didn't like was how hard it was to findWould recommend to others? Yes
Forrest, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Secret Hideaway! We appreciate you, and hope to see you for future rentals! Thanks! Tim
The cabin was clean and well kept up. The location was quite, secluded and neighbors seemed nice spoke as the past by. I drive a small car but needed a truck. But every thing was really nice.Would recommend to others? Yes
Shellia, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Secret Hideaway! We appreciate you, and hope to see you for future rentals! Thanks! Tim
Secre Hideaway #195
It was fine, except that air conditioned was not working and it was very warm up to 80F. The agreement we signed stated that they don't take care of any malfunctions, so I didn't call them. We were without air conditioned for 3 days and it was up to 80F. The 4the day it was unbearable so I called and they fixed. The hot tub was not clean. The water had a fouled smell of mildew the motor running made a lot of noise, non- stop day and night. The customer service reps were very nice. The property needs to be kept clean and maintained. We had stayed at that the same property before, but it is not well maintained.Would recommend to others? No
Sylvia, I am sorry your stay with us was not at a high standard, and thank you for your kind words concerning our Customer Service Reps. Again I do apologize and want to say "Thank You" for letting us know but we always do encourage that if any guest notices an issues to let us know immediately so we can ensure you a pleasant vacation. Thanks, John
Fun at the cabin
We really had a great time the staff a Aunt Bugs was awesome we received coupons to use while we were there the kids had a great time with all the attractions and our poodle really like his trip the only draw back was no cell service and the Wi-Fi didn't have a really strong signal to use our laptops or the kids video games on our down time but other than that it was great.Would recommend to others? Yes
Toniya, Thank you for sharing feedback about your recent cabin rental stay with Aunt Bug's. Sorry about the WiFi in your cabin we will be working on improving the signal. We are so happy that you enjoyed your trip to the Smoky Mountains, and your stay at Secret Hideaway! We appreciate you, and hope to see you for future rentals! Thanks! Tim