Mountain View Mansion - Gatlinburg Cabin

I will definitely be returning in the future!

Best way to describe this place is WOW! The house was more than accommodating for a wonderful stay. Everything we needed was on hand, from the basics to the entertainment. There was something for everyone in, on and around the property for our enjoyment. And, the evening view was amazing!

My entire family and extended family rented the vacation home that could house 18 people. We all were excited to stay in the Mountain View mansion based on the pictures from the website but were disappointed. The mansion was old and dated. Some of the couches had stains and holes or just felt like Duck Dynasty in the late 80s. Everywhere you turned in the mansion were signs not to touch something or the consequences if you did. One sign said the oil from fingerprints could damage the projector and our card would be billed. Needless to say we never enjoyed the 5k projector. It was not worth the 3k we spent to rent this mansion. All our family together in one spot was nice and the view was breathtaking.

Loved the property and location. Perfect for families. Spent most of our time in the pool house. A little disappointed in the big screen, couldn’t hear well. Overall would recommend and would stay again.

What a GREAT vacation!!! The Mountain View Mansion was PERFECTION for our family reunion!

Overall great experience...beautiful home with beautiful view. Few problems with staff. Someone on phone not wanting to forward me to a manager until I got testy, should not be that way with this expensive of rental. Also, unable to turn temperature down in pool room...set at 84 with the highest humidity. They sent a maintenance man, but then told him not to turn it down because would mess up ph and use more chemicals. Very misinformed, anyone with pools and spas know that more chemicals are used with higher temps. The room was unbearable and making multiple people physically sick from the excessive heat. Very disappointing!!!! Other than that, the home was gorgeous.

What an amazing place!!! We could not have picked a better place to stay. Elk Springs Management was very professional and a pleasure to deal with. The property was amazing and we all had a wonderful time. Can't wait to come back.

It was great ! a wonderful experience and the house helped make great memories. The house and facilities were as good as pictured and described. The house was well managed and clean. The administrative processes all worked smoothly. THANKS !

Overall we had a positive vacation. There were 15 of us (10 adults & 5 children 7 years and under). The children never wanted to leave the indoor pool. The design of the pool is great for little people. The kitchen is well stocked. We enjoyed the panoramic views. We enjoyed cooking out and roasting marshmallows on the fire pit. The size of the house, having a pool table, poker table, etc. allowed for many independent gatherings going on at one time. I would advise everyone to read carefully the checking in inforamtion. We found out around 2:00PM we could not check in until 7:00PM. We had several hundred dollars worth of perishable foods, it was raining, and some of the family had flown in on a red eye. When I called the resort we were initally told 'I understanh how you feel". No you really don't and we were offended by the response. We were finally able to get in around 5:00PM to drop off the food. Two of the upstairs bedrooms have to share a bathroom. The poker room has an old odor. We called mainteance twice and the responses were quick. We apprecaited all the alarm systems in the pool/deck area. However, the alarm to one of he pool gates could not be repaired so the battery in that alarm was removed. The bedroom with the 4 king size beds needs extra rods, hooks or storage space in the bathrooms. I had called ahead to see what kind of laundry detergent was needed and told any kind would be ok. It requires HE laundry products. The house was clean but the master downstairs bath room closet doors were really dusty. We had also been told we could check out at 12:00PM but on the day of check out we had to leave by 11:00. Again an apology that an employee had given us erronous information. Despite a stressful start to our stay, everyone was able to relax and enjoy the grandure of the house and it's amenities. Knowig now what to expect we would stay there again.

Mountain View Mansion was everything we needed and more. The space and accommodations for all ages made this stay exceptional. Want to throw a pool party, it’s available with a full kitchen, large screen projection for the game while you swim. Music over Bluetooth across very nice soundbar; poll with beautiful jets which the kids loved; hot tub for the grownups, poolside games, “world class” campfire while viewing a beautiful moonlit sky above the mountain backdrop, and abundant space for eating around the pool. Want to have a family ’s available onsite as well. Play basketball onsite. Too hot? Go inside the main cabin and relax in the spacious rooms. We had an awesome time!! Our family enjoys preparing breakfast together. Double ovens, MWs, and fridges were so convenient. Could have used a few more mixing bowls (like Tupperware). But, overall, the kitchen was very well stocked with dishes, pots, and pans. A few more towels would be easier on guests as opposed to washing. But we didn’t mind. Not a big deal, however, the “driveway” to the cabin is a small narrow drive about 1/2 mile long. Only one way traffic (either direction) is capable at at time. No turn around points. I may have missed this info, however, this info should be included in information about the cabin. These are all things we worked around. We hope to visit again in the future.